Journeys Kidz
Shoe Stores,
Toy StoresHours:
11946 U Fair Oaks Mall, Fairfax VA 22033 Hours
About Journeys Kidz
Journeys Kidz is a one-stop store offering the latest styles of skate shoes, athletic sneakers, boots, sandals, and clothing for kids. It carries carefully curated selections from popular brands like Converse, Vans, Crocs, and UGG. The friendly and helpful staff provides excellent customer service, walking customers through current trends. Multiple reviews highlight staff members who are remarkably patient, kind, and understanding. They go above and beyond to help, whether calling other stores, checking inventory at another location, or giving customers all the time they need to decide. Employees are noted for being incredibly helpful and reassuring, especially with indecisive shoppers or during exchanges. They work together effectively even in a busy store to ensure everyone is helped. This outstanding service creates a positive experience that makes customers, and their children, very happy and eager to return.
Most Recent Reviews
September 2024
We were shopping for new shoes for my very picky 8yo. Elba measured his feet, listened to what his favorite colors were, brought out multiple shoes, and was very patient with him. She was terrific!
October 2023
The sales associate Celeste provided excellent customer service to me and my young son. Celeste was so very helpful and kind.
December 2022
Im here on vacation, and I needed to buy shoes for my daughter. I was very indecisive. I was helped by a woman named Jasmyn (I’m not sure if I spelled that right) she helped me get the perfect converse for my baby girl ! Will be returning again !
More Comments(9)
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