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August 2023 by ADAM KOSNA
Best company, great choices, beautiful showroom, professional and amazing people
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May 2023 by Lisa Gring-Pemble
We ordered all of our cabinetry from Kleppinger and the service was outstanding as was the quality of the cabinets. As might be expected, our hinges on the lazy susan began to shift after 10 years and we called Kleppinger asking for a repair. We were told if it was under warranty that they would repair it free of charge. Apparently it was not under warranty and we were charged $250 and told that the repair may hold for months or years. A few weeks later, the repair failed. Kleppinger group was able to get new hinges for us free of charge but they refused to stand by their work and told us that they would charge us another $350 to install the hinges. After investing so much money in our cabinets we were disappointed by our recent interaction.
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May 2023 by Lisa G.
We ordered all of our cabinetry from Kleppinger group a decade ago. The cabinets were quality and we have been pleased with them. As might be expected after all this time, hinges on the Lazy Susan failed. We called and asked if the group did repairs. They did and they came out and charged the standard $250 service call. At that time we were told that the hinges might hold for years or maybe months. A few weeks later they failed. Rather than stand by their work, Kleppinger told us that for $350 additional dollars, they would install new hinges for us. Had we known that a $250 repair would only last a few weeks, we would have elected for a hinge replacement at the start. We had hoped a company of this caliber would stand by their work and had hoped for a more customer oriented response.
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March 2022 by Emily Kavadias
We ordered kitchen cabinets from Kleppinger through our builder. Elizabeth was great to work with and we are very happy with our new kitchen.Service: Remodeling
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June 2017 by Marianne D.
The folks at Kleppinger Design treated me like I was their only customer--and they didn't even make any profit from me! I was missing a small piece of toe board from my Mid Century cabinetry. I called every supplier in the DMV area who sells Mid Century--no one wanted to help me except Kleppinger Design. Not only did they order the toe board for me, they cut it to my desired length and had it ready for me to pick up. Excellent customer service, thank you so much for helping me!
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March 2016 by A Meade
this looks like an interesting place
