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March 2024 by Donna Mann
Consumer service was excellent. They help me get frames that they didn't have stock. They went above and beyond
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March 2024 by Marjan Ayub
Had such a wonderful experience here. Kiny went above and beyond to help pick out glasses and get me the absolute best deal possible. Highly recommend this store!
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March 2024 by amy jo oswalt
Kiny was amazing! Thank you so much for your personal assistance!
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March 2024 by Jason Baxter
Shannon at the Fair Oaks (Fairfax, VA) LensCrafters was awesome! She made sure we were seen quickly and explained the entire process on our son’s high level prescription with bifocals. She had a great attitude and smile making the whole process perfect. Would highly recommend as we had a great experience! Thank you!
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March 2024 by namina kamara
Kiny is always amazing and helpful.
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March 2024 by Clenton Blount
King helped me with my purchase. She was helpful and patient.
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March 2024 by Santosh Prakash Kumar
Incorrect communication. Told us over the phone that they can deliver prescription sunglasses the same day. We get there after a 30 minute drive and were told it'll take a minimum of 10 days. This seems to be a pattern with LensCrafters these days
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March 2024 by kousha bahrami
I have been a customer of LensCrafters, Fairfax store for years. All employees are fully knowledgeable, very helpful and cooperative. I always get the best fancy frames with best promotions.
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March 2024 by Alicia Pitarque Heishman
Kiny was super helpful throughout the process.
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March 2024 by Daisy Davis
Ms Kiny is really great, very helpful, she knows all aspects of glasses.
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March 2024 by Casey Buchanan
Rowland and Kiny are the all-stars at this store & the FairOaks team!
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March 2024 by Jonathan Williams
Kiny was awesome! She will take care of you! She help me find additional savings. Ended up purchasing two pairs of glasses. Great customer service all around. Thank you!
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March 2024 by James Anders
The folks at LensCrafters/Fair Oaks Mall are very professional and friendly. Miriam and Heather are great to work with and are intent on ensuring their customers are satisfied.
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March 2024 by Teje Pondexter
Been coming to this LensCrafter for years. Everyone always so helpful and kind. Kiny helped me today and made the experience pleasant and easy
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March 2024 by Rodel Mendoza
I have been in Lens Crafters since I started wearing eyeglasses, and I keep coming back there because everyone is so helpful. There are a lot of choices for branded frames: there’s bound to be a style that fits your taste.I was there this afternoon, and Kiny helped me a lot throughout my visit. She explained everything to me, kindly answered my questions, and helped me to decide on glasses that fit perfectly with my style. I highly recommend Lens Crafters!