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April 2024 by p H
Place I don’t like.
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March 2024 by Amy Chavez
Rude worker decided to intervene in a conversation he wasn’t even in and responded with attitude which ruined my experience, luckily this other younger gentleman took care of us and did amazing!
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March 2024 by Jamie Yang
Topher was such a great help in helping my fiancé pick out his wedding suit. From guiding us in the right direction, measurements, helping order pieces online, and setting up a group account for the groomsmen, Topher exceeded our expectations and we walked out with exactly what we needed. We couldn’t recommend his help enough!
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December 2023 by Syed Ali
Enough help on the floor. Lots of clothes, but not many choices. Not all sizes available; perhaps as a result of the holidays.The quality of sewing was also hit and miss. One size had everything right but a little tight. The next size up fit well, but the fabric would show sagging or crease in some places. Loose and cut threads attached to the fabric that one has to brush off. Ended up delaying the purchase.
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December 2023 by Casey Fletcher
We came in to try on wedding suits and Alex was very friendly and knowledgeable. He made sure we got the best look for our big day and I'd recommend to anyone!
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November 2023 by Ruben DR
The staff was very professional, pleasant, and knowledgeable.
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November 2023 by PMT 976
Great place and customer service ???
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October 2023 by Sarah
customer service terrible . even with an appointment i was told to sign up with bar code to get on the waitlist which made no sense. i didn’t get any help picking out a style and then when my son wanted advice on the cut of the jacket i just got shrugs from the staff . we were there an hour and there were maybe 8 people in the store tops . go somewhere else
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August 2023 by Ronny Hamad
This location quite literally had the worst customer service I’ve ever experienced in my life. The sales rep could care less about selling. And don’t even get me started on the tailor, she didn’t even take my measurements, she just eyeballed everything and said it will look good. Even after this terrible service and horrific tailor, I was still interested in buying the suit until the salesman rung me up and told me that the tailoring was $150 more than what he originally mentioned. At that point, I simply walked out, and I will never return to this terrible establishment. Please save your time, energy and money, and go somewhere else.
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August 2023 by Jalisa Johnson
The store is never busy but customer service is consistently abysmal. Employees never greet you upon arrival and then when you finally get their attention everyone acts like they have no idea what they're doing. An employee is literally wiping the mirrors to avoid assisting customers which is absolutely ridiculous. Simple transactions take forever. This place will be out of business soon and it's a shame as they're really the only decent option for men's formal wear.
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August 2023 by Kristine Caraway
The customer service in this store is the absolute worst. I have never been dismissed so quickly by a sales associate. I was in the store in the morning on a Thursday. They were not busy. The sales associate was less than interested in helping me find a shirt for my husband.
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June 2023 by Jessica Carroll
I would not recommend this store if you and your partner are going together, or at all.My bf, myself, and his daughter went to get pants and a shirt for an upcoming wedding. We started looking on our own and within 5 minutes were approached by a sales rep. I cannot remember his name. He said he had to finish up with another customer and would be right back.We waited 15 more minutes and declined another rep to be kind to the first rep. BIG mistake!The rep was helping find pants and asked when we needed it for, I answered that we needed to walk out with it that day. He asked me for my hand as if to slap it with a hanger and then tried to hold my hand. All of this while my boyfriend was in the changing room.I took my hand back and he asked me what my budget was and walked over to more pants. He then tries to hold hand again. I'm in shock and don't know what's going on. When he tried a third time, I said no. He apologized and tried to have me go look at shirts with him.I was so uncomfortable at that point I wanted to leave. We finally decided on just a shirt and the sales rep recommends looking in the clearance section.This is the only reason I did not give 1 star. We found an identical shirt and pants for only $25. We will not be returning to this store again.
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June 2023 by Pete E.
Absolutely horrible service. Sales clerk was more interested in his I pad than helping me find shirts. I asked about tall sizes and the clerk had no idea what I was talking about. He asked if I knew my neck size and I said that I wasn't certain because I had put on weight. He said he would measure it if I found shirts that I liked and went back to his I pad. I mentioned shirts that I had seen on the website and he was totally unfamiliar with the website. He claimed a commission but didn't deserve it.
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June 2023 by David Donovan
Amr was excellent! Very thorough and helped us get everything that we needed. Highly recommend you stop in see him for all your suit needs.
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June 2023 by Tamara L.
Absolutely horrible. I have always been a fan of the customer service and the personal touch. Always have had the best care and attention. Today we went in and we were ready to spend lots of money to upgrade my husband's wardrobe. The individual who was "helping" us smelled terribly, was rude, and listened to nothing that we wanted. We did not want slim fit yet that is all he brought us, I requested brown shoes to try on with one pair of pants and he brought us black. We walked out and wow....... Not sure if I will ever return especially to this location.
