-
January 2024 by Mark Armendaris
This M&T branch is prompt and friendly.
-
March 2023 by Aseel T.
I would like to thank Maggie for such a great customer service. She's very patient, attentive, knowledgeable, and an asset for this branch. Thank you for your help!
-
March 2023 by Tom O'Brien
So here’s the situation; the customer service at this branch is a 5. However, it’s the corporate policies that make me dock a star. First, M&T needs to get with the times. It’s 2023. Their online banking is primitive at best. I had fraudulent charges on my account and the customer service folks jerked me around. Nick and his colleagues put some pressure on the department on my behalf to speed things along and they were able to credit my account within the hour. They are great. The reason I keep this bank account is because of the service I get the branch and the individuals at this office in Merrifield, however compared to Capital One and Wells Fargo their process at the corporate level for dealing with fraud is much slower, and frankly primitive.
-
November 2022 by YBANA ROCA
Nice lobby greater. Other than that, they are afraid to cash a check drawn on their bank! My trip to this bank was a waste of my valuable time!
-
June 2022 by Lee Hutchins
Never would recommend M&T unless you are going to use your accounts non stop. Even to close my accounts, which I’m doing because of constant fees , they are charging me a fee. Ridiculous. I made the mistake of using M&T to open a business account for a service disabled small business to be charged hundreds of dollars of undisclosed fees for not using it often enough.
-
February 2022 by Derilyn Freeman
I was greeted right away and George took care of everything I need to set up a new business account. Glad to be a new customer!
-
May 2020 by Jocelin R.
Terrible Terrible!!!!!!!!!!!!! The black lady that works at the teller is so rude and gives and attitude for no reason and tells you Welcome To M&T we she feels like it. And that's with one deposit like 10 minutes. When I go there I'm like 30-40 minutes waiting while when I went to Annandale they only took 10 minutes they had me in and out. And then she's rude and screaming through the drive thru. Telling me I have to get out my car if I would like to have my change for my store. Every bank I have go to do deposits since I work in retail none of them was ever rude and this lady is one of the rudest person. Last time I had a Asian,Hispanic, and a guy help me out they had me in there for 10 minutes. But this lady is slow and take her sweet time acting d**** I will call corporate on her this time.
-
May 2019 by Tina C.
I opened my business account with M and T and I believe my choice was a great one. George Morton snd his team always are welcoming snd have provided responsive and top notch service! 5 starts isn't enough.
-
May 2019 by Cyrus M.
ATM is "temporarily out of service" more often than any other ATM in Northern Virginia.
-
May 2017 by Juan Antezana
One of the best Limo Service JWATRANSPORTATION LLC.
