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February 2024 by Dave L
Flawless service. Mya and her team, to include Chris are absolutely awesome and professional. They never made us feel like we needed them more than they needed us. Every question or wandering thought was met with detailed answers showcasing their incredible knowledge base, facilitating quick responses. They work tirelessly into the midnight oil. Highly recommended, they are the standard for our future transactions.
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January 2024 by Elizabeth Hogan
In an industry that I do not associate with customer service or interest in getting to know their clients, the fact that I am writing this review should indicate that Mya really goes the extra mile. Not only has she (and her staff) been incredibly attentive and easy to work with, she even went out of her way (more than once) to help us find a bank to work with for a product that her own company didn't offer; giving us her time, effort and contacts when she didn't stand to benefit at all! Highly recommend.
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December 2023 by Laurie Eccleston
Mya and her team are the best in the industry…I would never use any one else for my homeowner/mortgage needs!Their attention to detail, knowledge base, professionalism, and customer service are extraordinary!
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September 2023 by Summer Li
It was a multi-year journey in pursuing our dream home, and my husband and I wouldn't have been successful without Mya's partnership through the entire process.At the beginning of our home search journey, like many people would do, we talked to several lenders and compared their interest rates. Mya stood out as she was very transparent and responsive. We were very grateful that she took the time and effort to explain the process and all the potential nuances, given we were new to the construction loan process. At the time, her price was not the lowest due to the product structure constraints her company gave her, but we really enjoyed working with her and most importantly during our interactions we felt like we could trust her.Our next step was to purchase a lot. We soon discovered how competitive the process was, because we were competing against many all-cash offers. Buyers needed to send in offers under a very tight deadline, and also bid above the asking price. Mya was able to support us with corresponding pre-qual letters, regardless of if it was over a weekend or a holiday. She also knew almost all of the top listing agents in the area, so she called the listing agents to endorse us after we sent in our offers. She truly went above and beyond for her customers, and no other lenders we engaged with could do what she did in terms of speed and professionalism. Also we interviewed several builders in the area, and almost every builder praised Mya. My husband and I came to realize when building a custom home how valuable it was for our key partners (lender, builder, lot listing agent, etcs.) to already have a trusting working relationship, so we as the buyer could be successful in getting what we wanted and also avoid any potential delays or unnecessary costs.Finally, the situation changed on our side, and we decided to purchase a spec home instead of building a custom home. After all these years working with Mya under various situations, this time we didn't even engage with any other lenders to compare interest rates, because we knew that Mya would help us get the best price possible, and we also knew the speed and professionalism she would bring through the process would save us money, time and stress. While the interest rate situation was very volatile, Mya did her absolute best to lock us into a great price. In addition, she helped us brainstorm ways to utilize points and credits, so we can best position our offer to be competitive to the seller. Once our offer was accepted, Mya also stayed on top of our loan closing process for us, and proactively addressed some gaps our buyer agent missed.Mya is destined to be successful given the level of dedication and care she puts into her job. As she has been expanding her team to support more customers, we also observed her still joining the customer meetings and leading her team members by example. Chris and Candice are also amazing. We highly recommend Mya and her team, and we will always choose to work with Mya for all our lending needs in the future!
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August 2023 by Erin Sprague
Mya went above and beyond to help us during our home buying process. As we started the process we were repeatedly told that we probably wouldn’t be able to use a VA loan, but Mya told us she could get it done no problem and she did! She got ours done early with two federal holidays in the mix. Mya and her team were responsive to emails and phone calls and made the process as stress free as possible for us. Her app was easy to use and kept us up to date on where we were in the loan process. I will be recommending Mya and her team to everyone I know who is looking to buy a house!
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August 2023 by Carleen Griffin
Mya and her team are amazing. This is my 2nd time using them. They are always on top of emails, phone calls and texts. I highly recommend them.
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August 2023 by Brennan Vallencourt
Hardworking, attentive, and so kind. Mya is the person you want on your side!
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June 2023 by Angela Wu
The VERY BEST in the business! Mya and her team made a literal miracle happen for me. I found my perfect home at first sight and Mya was able to help me close, keys in hand, within 2 weeks. The entire experience was the most positive I’ve ever had buying a home. Mya is so kind, incredibly knowledgable, and gets the job done.
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June 2023 by Amanda Kendrick
Mya, Chris, and Candice were wonderful to work with throughout our loan process! They were always available to answer any questions that we had through out the process and made everything feel extremely smooth (even with a quick close)! We will absolutely be recommending them to friends in the future.
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June 2023 by Elizabeth Saltmarsh
Mya and Team did a fantastic job helping us with our home buying process. From pre-approval, to explaining the intricacies of all the decisions we had to make, to making strong offers and finally closing, the team had rapid support at every step of the way. We really appreciate having them in our corner.
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June 2023 by Becca Wilson
Mya and team were wonderful to work with. They were with me every step of the way and went above and beyond to help me determine the best payment plan for my mortgage. I would highly recommend this group!
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June 2023 by Dustin Ranney
Mya and her team went above and beyond with our refi!!! Any time something came up in the process that was an opportunity Mya saw a possibility to make things happen and made them happen. She is smart, tenacious, and kind!! She was an absolute pleasure to work with and I would recommend her 100 times over!!!
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June 2023 by Sharon Blackwell
We are working with Mya Tran and her team on our construction loan. This is a brand new process for us and have found her and her team to be extremely responsive, helpful and customer focused. They have made this endeavor much easier for us. We very highly recommend her.
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June 2023 by Reni Rhodes
Mya Tran’s group brought excellent customer service throughout the entire process (from initial meeting, to closing, and even after closing). We appreciate that Mya Tran’s team at Intercoastal Mortgage made the entire home buying experience a seamless process, thoroughly answered all of our questions (no matter how elementary), and ensured that we found the lowest interest rate.
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June 2023 by Jennifer Bendery
Mya was a rockstar lender for us. Always on her game, quick to respond to our emails, quick to crunch numbers and present us with different scenarios on nailing down a loan. I'd use her again in a heartbeat.
