-
February 2024 by Ronald Frye
Great staff who go out of their way to make sure your an informed customer.
-
February 2024 by Kristina Ray
Everyone at Ourisman Fairfax Toyota provided absolute top-notch customer service. The majority of my business was handled via email/telephone, as I live about 180 miles away from the dealership. From my initial emails with Phil who answered my questions & Sebastian who sent me a time-stamped video of the vehicle, to Colin who assisted with the finance application and David Dinarte who worked as my salesman, and Adam who handled all the financial paperwork at the dealership. David was patient in explaining all the bells & whistles of my new vehicle and made sure I was completely happy with everything before I drove away, and Adam was incredibly kind and helped me feel comfortable with everything I was signing. As this was my first time buying a new car, I was nervous going in, but felt confident and assured very quickly, thanks to everyone at the dealership. I would not hesitate to make the drive again for any future vehicle purchases!
-
February 2024 by Jenny Tong
Thank you Phong so much for your help. Thank you G . Thank you Colin . Thank you Phill. Thank you Brahmin . Thank you Nayne and cornelYou guys helpful
-
February 2024 by Reuben Zheng
Very good experience!
-
February 2024 by Nicholas Loney
Carroll Hyman has assisted me with multiple vehicles, keeping me informed and prepared for whatever maintenance may come, as well as providing solid advice on my vehicles as well.Great team, wonderfully friendly, and would go again for sure.
-
February 2024 by gisela castillo
Thank you so much for taking care of my car! They made my car look brand new, like nothing had ever happened! On top of that, they always keep consistent communication with anything changes. You guys are truly amazing!
-
February 2024 by Google User
Friendly people. They are honest and patiently explaining all the details to me. Pleasant experience purchasing my new ride.
-
February 2024 by Asia Harrison
I love the service here. I don’t even live in the area but I am willing to drive almost an hour just for the way they treat me here. Ourisman Toyota Fairfax is the best! I’d recommend anyone to come here.
-
February 2024 by Juliet Agbale
Omg, the team in this Ourisma Toyota dealership is wonderful. Tony was very helpful, friendly, and patient. Adam in finance also helpful and funny. They made my experience memorable. I highly recommend them for any business.
-
February 2024 by Courtney Mitchell
William is the best advisor at dealership.
-
February 2024 by Sang Lee
Ourisman Fairfax Toyota has very helpful and knowledgeable staff!Phil is the best sales manager in Fairfax. Adam is the kindest and most knowledgeable finance advisor. And Nate is a very helpful and kind sales consultant.
-
February 2024 by Lea Devine
David Martin is a great service advisor. I easily booked an appointment online. He greeted me on time, reviewed my online requests, and ushered me to the car rental desk. The rental was quick and I easily made it out the door to work on time. David kept me informed all day, and let me know when my service was complete. I highly recommend Ourisman Fairfax Toyota!
-
February 2024 by David Bellinghoven
Real people.
-
February 2024 by Rubina Prasai
I recently had the pleasure of purchasing my second vehicle from Ourisman Fairfax Toyota, and I must say it was an outstanding experience. From start to finish, the dealership provided exceptional service and made the car-buying process smooth and enjoyable.I would like to specifically commend Tony, the sales representative who assisted us throughout the entire process. Tony demonstrated a deep understanding of our preferences and budgetary constraints. He patiently listened to our needs, guiding us through the available options and ensuring that we made the right choice for our family. Tony's professionalism and knowledge were truly impressive, and he went above and beyond to address all of our concerns and inquiries without hesitation.The entire buying process was seamless, thanks to Tony's expertise and dedication. He made every effort to ensure our satisfaction and made us feel valued as customers. His friendly demeanor and willingness to go the extra mile made a significant difference in our overall experience.I highly recommend Ourisman Fairfax Toyota to anyone in the market for a Toyota vehicle. Their extensive inventory and top-notch customer service make them one of the best Toyota dealerships in the area. Whether you're a first-time buyer or a repeat customer like myself, you can trust that you'll receive the same level of exceptional service.If you desire a pleasant and hassle-free car-buying experience, I encourage you to visit Ourisman Fairfax Toyota. Tony and the entire team will make sure you drive home with a car that brings you joy and satisfaction.
-
February 2024 by Anjeli Taranson
I worked with Phong to buy a Jeep Grand Cherokee. He was exceptional and very accommodating. He and his manager gave me a very fair price and answered all my questions. I would definitely recommend him to everyone! This was the fastest and least painful car dealership experience I’ve had.
