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October 2023 by Amanda Hague
End to end, it's nine days after my fender bender, and my car is sitting in my driveway completely fixed with the insurance claim settled. Total shop time was 3 1/2 days. Someone else commented that this may be an insurance claim only business. In my mind, if that's true, it's a good thing, because I didn't have to worry at all about insurance details. I worked primarily with Barry, and there was zero confusion. Thanks to this business for turning an "ugh" into an easy solution.
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October 2023 by Lucy Gay
Chris was amazing. I went to 6 different auto body shops looking for a quote. Chris took photos of my dent and within a hour emailed me a very detailed and fair quote. He fixed up my car in less than 3 days - every other auto body shop said they would need at least 5 days. He emailed me updates on their progress during those 2 days. My car looks brand new. Extremely pleased with the service here.I will definitely be using them in the future and recommending them to my friends in the area.They truly live up to their name.
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October 2023 by Gerald Zirnstein
They did a wonderful job fixing the paint on my Tahoe and the process was quick and painless, even getting set up with the rental car from Enterprise. I will use them every time from now on because they are technically very good and the service was the BEST!!
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August 2023 by malevolent NTT
My car repair needs are not worth your time. Completely understandable since your quotes are outrageous. Your dismissal tactics are abhorrent. You lies are lazy.
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May 2023 by Jon Prisby
The repair had dirt specks embedded in the paint, wasn't clean (had paint flecks, dirt on the repair). Only after prompting was it buffed. Refused to restore to previous state. Disappointing outcome. Recommend if you choose this business inspect the work carefully.
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April 2023 by Reid Griffin
Very good service. Nice people. Work done just right and on time. Reasonable price.
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April 2023 by Il T.
The communication is not the best they received my jeep for body work via State Farm insurance so they can do an estimate they did not seem to think that shatter glass in the hood is considered body work they also do not work on customized jeeps. They told me that they could wash the jeep to get the glass pieces out but they would not take liability if they are scratches to which I responded that is why the jeep is on your shop to get body repair work done due to someone else's careless driving they also asked why is it here for, I told them to also look at the bumper as it was scratched up and needs repairs the representative that spoke to told me that they would not take the jeep for repairs I asked him to contact the insurance any to get it out of their shop then and to take it to a shop that really wants to work or back to my home, he said he would call the insurance and note all of the thing we talked about and then call me back to see if the jeep dealer in tyson could take it. 5 hours passed and multiple calls to the insurance company and still no communication from quality auto body and to top it off the insurance does not have any calls from quality auto body or any notes about this incident. I drove to their lot and saw my jeep outside in their lot that has the gate open not really safe. Spoke to the towing company across the parking lot from quality auto body and asked if I could move my jeep they said that they did not know anything about it from the body shop and that they could not allow me to move it. Understandable from their point of view they saw how frustrated I was and they told me you could leave a note so that we can give to them in the morning so I left the note hopping to get a phone call in the morning before I call out from work to get this taken care off. I would tell people to avoid this shop if you do not have an stock car as they do not seem to care about us people that think of their cars as a vehicle only to me my cars are my home away from home as I spend time in them and they are my place of peace and relaxation daily as I drive multiple hours during the week.
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March 2023 by James Terrebonne
Super friendly front office, fast service, car was cleaner than I left it (I meant to go get it detailed long before my accident lol).Absolutely would prefer them every time for collision work every time.Services: Tires
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March 2023 by Allie C.
Scott and Barry were both super kind and helpful. I was offered a quote in a timely matter and the turnaround for repairs was super quick! I really appreciated their help!
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March 2023 by Bill J.
My insurance company recommended them for my 2021 suv was damaged in an accident. The side panels required paint and the bumper was destroyed.They took the car immediately and in 4 days returned the car like show room new quality. This business was the best I ever experienced for body work.
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February 2023 by Lathan D.
worse experience ever.. told the mechanic heat came from only one of four vents.. should have been suspicious when they did not have a diagnostic system and relied on the old two wires across engine component exam... next day the supervisor informed the car needed two catalytic converters and an engine coolant thermostat.. they would need $1000 of $2,800 to start repairs.. picked the car up 5 days later, on way home i noticed there was change to the one vent operation and lack of heat.. immediately called the office to inform I would be brining the car in on the next work day.. the owner greeted me with his defense.. "you brought the car in for engine light on".. told him that was not a service or issue as there was no engine lights on when I brought the car in and the heat was not coming thru all four vents.. by this time he had the mechanic and supervisor to corroborate the alibi. I imagine the final decision will be decided by a judge.. as fate would have it the balance of payment by check did not clear the bank, which made the manager/owner raving mad.. WORD OF CAUTION AVOID MECHANICS WITHOUT PROPER TOOLS.
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November 2022 by Kate S.
Incredible service and very trustworthy to work with! Chris was amazing throughout the entire process.
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September 2022 by Kate Spencer
Took my car here and so relieved to have found somewhere trustworthy. Amazing service, knowledgeable employees & so willing to help. Quality will do it right.Service: Body & Trim
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May 2022 by Valentina Pinzon
They did a great job with my car. Very professional and responsive. Highly recommend
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November 2021 by Me D
This place is outstanding. They've been repairing our cars for years and they always do a superb job.
