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February 2024 by Paloma Zuniga
Angie was AMAZING. So extremely helpful, knew her stuff very well, and was quick to problem solve and offer solutions to me! Service was fast and attentive. She is a queen!!!!
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February 2024 by Maggie Stahl Wells
I've been here numerous times for routine blood testing and I have never had to wait to be seen for my appointment. The technicians are quick, friendly, and efficient. I am very surprised to read the other reviews, because this is always my preferred location.
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February 2024 by Frank Jobe
I agree with the low rating for this lab! Awful. Sick woman helped me, wasn’t wearing mask. Super boring and bothered attitude. My doctor didn’t have the analysis the following week!Go to the highest rated lab; wish I had.
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November 2023 by eevee vee
First the good - appointment was on time, check-in was easy, my blood was drawn, and hopefully results were sent to my doctor (this part I don't know yet).Now the bad - this was the most dehumanizing experience - my technician could not be bothered to make an eye contact with me, not to say "hello", "please", anything remotely polite or god forbid - pleasant, she just barked questions and orders at me: "sit here, pay, read the label, pull up your sleeve" - I had a short sleeve shirt on - but since she would not look at me, she would not know.... Was I annoying her with my mere presence or did she have a bad day?Please, if you work in medical field, you should not only be capable at what you are doing, but you should also have some people skills - or at least minimal politeness if nothing else - like some empathy, you should not treat the patients like a piece of meat in a processing plant.Since she did not introduce herself, I asked her name - she said it was Angie. Never again!
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October 2023 by Kathryn Robertson
Shocked by the low rating for this location. Very friendly staff/nurses. Clean and open waiting room. Check in was a breeze and I was seen right at the time of my appointment. Tip: if Quest has your cell phone number they will text you a link to check in so you dont have to mess with the kiosk in the waiting room (seemed glitchy for some). Its in a really big medical building so be prepared to make time to park in the free garage. Its located right outside the building.
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September 2023 by D E
I made an appointment and checked in online. She drew blood and I checked out within 10 minutes. She was so polite and fast. She was amazing at her job!
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July 2023 by Santiago M.
Came in to draw blood for our 4 year old. Nurse kept yelling at our child to stop moving when he wasn't moving at all, actually held down by both parents and a nurse while she struggled for 5+ min to find his blood vessel. I get it, it's hard but don't yell and blame the child while already scared and not moving at all. After all of that, and taking 6 tubes of blood. the nurse failed to complete one of the two orders we came in with. We worried that she wasn't paying attention when we specified twice that there were two orders and she assured us she got it. She didn't. We have to release this and there is no way to call in and asked what happened with the blood work or the order. No way to call in. Inept nurse.
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June 2023 by Gi agch
The people working at this location do not seem to know what they are doing. Go to the one in Annandale instead.
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May 2023 by Sharilyn Hendershot
Made an appt online 30 min before actual appt. Tatiana was super fast, efficient and concise when i went for my drug test. Thank u!
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May 2023 by Mike R.
Nice folks and easy scheduling. A lot of doctors have, switched their phlebotomy work out of the office. It is rather annoying, especially if you've reached that age of "I don't give a flying something." You have to drive in bumper to bumper car, for a procedure, although it is what it is. From what doctor said, less young folks are phlebotomists. Tis a shame, so young men and women, please get paid well to drain blood from others. All kidding aside, I like this one. They work with your schedule and doctors office well. Also their techs won't have the "I can't find a vein" excuse. Yes some try to pull this baloney, but that won't be going on here. It's clean, organized, and parking is a cinch. Everything is explained simply, and while I wish this could be handled in practice, am grateful for this service.
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May 2023 by Ulric Berard
I shall not name names but a person needs to be fired. Another individual is trying to cope under the circumstances.My experience confirms/parallels in detail other reviews already provided.
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May 2023 by Amy K.
The phlebotomists here must have little training. The one that took me back took over half an hour to process the paperwork. Then, she wasn't able to draw blood from either of my arms, but took her time painfully poking me unsuccessfully. A more experienced person eventually came to help. I have had better luck at other Quest Diagnostics. I think I'm going to start going to LabCorp because this experience was bad enough that I can't ever go back there.
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April 2023 by John West
Hours posted are incorrect. I arrived at 10:40 am and they said they decided to stop taking patients at 10:30. When shown that their website indicated they were open until 5pm. They shrugged and rudely said to come back Monday.
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March 2023 by Indita Sutanto
I made an appointment ahead of time for my one year-old to get her blood drawn, checked-in using the machine and was served within 10 mins. The nurse was great. She was able to handle my crying baby and also encouraging to me, the nervous mom!
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March 2023 by Indita
I made an appointment ahead of time for my one year-old to get her blood drawn, checked-in using the machine and was served within 10 mins. The nurse was great. She was able to handle my crying baby and also encouraging to me, the nervous mom!
