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January 2024 by Suzanne Almetica
I’ve never had any auto work there, but I like to get gas there because they go all out on the holiday decorations, the place is incredibly clean (even the bathroom - cleanest gas station bathroom I’ve ever seen), and there are no advertisements blaring in your face as you pump your gas. The staff has also been helpful to me. I go out of my way to use this gas station.
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August 2023 by Khadijah Renee
Very poor customer service.
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May 2023 by Fuad Rahimov
I hope photo explain everything
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March 2023 by Kelly K.
Jermantown Shell is the best. Even though I moved farther away, I still go to Jermantown Shell for all of my auto repairs because I know I can always count on them to be super honest and 100% reliable. I always feel like they have my best interests in mind and are great at explaining what needs to be fixed and why. Chick runs a great team and is always friendly, knowledgeable, and welcoming. Brad most recently assisted me and was very helpful. Chase has helped me for multiple repairs and always does an amazing job. I can also always count on Chase to give me honest feedback, straightforward facts, and ultimately fix whatever issue my car is having due to how knowledgeable he is. Definitely recommend Jermantown Shell!
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December 2022 by Toriano Spriggs
Customer service the best
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October 2022 by Dennis Pelczynski
Excellent service. Really enjoy their seasonal decorations.
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October 2022 by Google user
Had a flat tire and had brad help me out with finding and patching the leak and went out of his way to check for I problem had and also did my state inspection while he was at it. Definitely recommend to get your service done here and will be coming back.
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September 2022 by Jonathan Araya-vargas
Had a flat tire and had brad help me out with finding and patching the leak and went out of his way to check for I problem had and also did my state inspection while he was at it. Definitely recommend to get your service done here and will be coming back.
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May 2022 by Roger X.
First time getting service at this location. They were courteous and honest from the initial phone call to keeping their word on my arrival for an appointment. The manager, Brad, was straightforward with a professional attitude and demeanor. My technician was Juan. Very cordial and excellent mechanic. He did not at all have any issue with me watching the vehicle oil change and tire rotation being performed. He made sure the car did not have any hidden issues underneath in terms of leaks, suspension, and brakes. I really like that they had an extra lift to use when its busy. It was not only less expensive than Jiffy Lube but they pretty much do the same level of service plus more. I will certainly be returning here again for my regular services. Thank you!
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March 2022 by Alex Hernandez
Staff at this establishment is not human at all. Avoid at all costs.
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February 2022 by Moira L.
I can't speak highly enough about Jermanton. They are so kind, responsive, honest and helpful. I love that it's still a local family that runs it! It's so comforting to have a garage I can take my car to and know that I'm not going to be taken advantage of and that they KNOW what they are doing.
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February 2022 by Mike M.
I called Jermantown Shell yesterday morning when my 2014 Subaru Outback wouldn't start. They were at my house within 30 minutes and jump started my vehicle. Turned out I needed a new battery which I purchased from them that morning. I've had other positive experiences with them. I had been going to Fairfax Subaru for service. I won't anymore.
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February 2022 by Xavier V.
Very knowledgeable. Only gas station I trust to do work on my cars. They are a little far from me but worth the trip if I can't get a sooner appointment in my local area.
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December 2021 by Layla K.
Bottom line I don't let anyone touch my car except these guys. My Dad found them and he recommended them to me. Have always been honest with me and that's important because I'm a female, young, and minority. They always treat me with respect, explain stuff in basic English without making me feel like an idiot, and have never done me wrong. I trust these guys. 10 stars.
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October 2021 by Hubert Blaine Wolfeschlegelsteinhausenbergerdorff
Always had gas, even during the gas shortage. Nice staff if you need help and the gas prices aren’t through the roof. Nice work.
