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March 2024 by Farhad H.
very low quality customer service biased and racist no respect for customer turn( at least in my cases) finally after waiting for 3hrs for their request to wait for 1hr!!!! I don't recommend this unless it's your last optio and you are okay with poor and to be honest stupid customer servic, then yeah give it a try.
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February 2024 by Lynn Craig
These guys did a great job servicing my car! I will certainly come back there in the future!
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December 2023 by Mohamed AbdelRahman
Worst service. A simple new tire change became a big hassle and was done poorly and when kept coming back they were always “busy”
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September 2023 by John O
Brought my car in for an inspection. They pulled my car in and I went to sit inside. Inside turned into a bit of a circus as there was a loud and heated customer argument. It happens but did overhear them referring to the customer as an “MFer”. I went outside and saw that they pulled my inspection guy to take care of the upset customers car. I get it, things happen, but no one came to tell me of a delay. So now I’m monitoring the situation, the upset customer is finished and a manager comes to me to say that they’re gonna break for lunch now before completing the 10 min inspection, I said it’s not acceptable, I already accepted one delay, finish inspecting my car or I’m leaving. He let me leave with a straight face, hope the lunch was good enough to turn away the business and revenue. I recommend going somewhere where the customer and business is a priority.
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July 2023 by Cletus V.
No line when I took my truck in to get inspected yesterday, unfortunately they told me that a small light was out and even though it sure didn't look out to me I just payed the $30 to avoid the headache of having to buy a light and get it inspected again or else take it elsewhere.
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July 2023 by CHRISTINA GARCIA
I had a flat tire leaving work and I was glad The Shell Gas Station was closed by otherwise I would had not made it home.The 2 gentleman helped me change it…I was so nervous and scared since I had never had a flat tire. They were very Professional and Caring.They are very knowledgeable and understanding..Don’t forget to stop by and do your car services there.I had a Great Experience with them.
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May 2023 by Phoebe
contactless payment receptors are always off. it's rush hour on a monday and the store is locked with nobody inside. pressing help on the pump does nothing.
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May 2023 by Ana Kuzemka
Went in Saturday morning to get my inspection done. Was in and out in 15 minutes! They are very friendly and efficient! I will definitely be back!
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March 2023 by Maeda Haidar
My car still there in their shop for 3 weeks and they charged me $ 900 to change an oil hose and asked needs more parts it cost more and more to get fixed ?!!! What is the solution we don’t know ?!!!!
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March 2023 by Maeda H.
He charged me a lot and my car still there broken for almost 3 weeks We still waiting for him to fix it
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July 2022 by Meta Rater
What kind of gas station is closed on a Sunday @ 10am? This kind.
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September 2021 by Critical Chris
No receipt at the pump. :-(
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April 2021 by JOSEPH w Lorenzino,jr
Been awhile since I've come across a working shell station. What I mean is this place is much much more than just a convenience store that happens to sell gas. I get this feeling of nostalgia, my mind's eye flashing back to the days of my youth, the days of the mom-and-pop. I wish now that I had asked the name of the gentleman working there , whom I assume is the owner. He was kind and courteous. I spent $20 in gas , that's all our Subaru would drink.. I sincerely think this is a good place to do business. I wish I had asked the name of this gentleman, and his obvious willingness to extend courtesies to a complete stranger in need. The price of gasoline seems to be pretty much the same from one station to the next. I would ask this of you, go ahead and fill up up your conveyance, walk inside and get yourself a soda, something off-the-shelf or out of the refrigerator from this well-stocked convenience. And maybe you'll also experience the kindness , the positive energy flowing from the owner and his home town service station.
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January 2021 by Diana P.
A few days ago I went to this shell station to get my Virginia inspection done. After it was done, I get back into my car which smelled like cigarette smoke. No big deal, put my windows down to air it out however the smell would not go away. Today I had found a cigarette end in my car. They did not step foot into my car. I drove it in and out of the garage.
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March 2020 by hipu
$1.50 in quarters, the most expensive air in town? Even better, the machine is broken.
