-
November 2023 by Neil Wu
Helped by Gilberto. Very professional, super helpful, and overall provided excellent customer service. I will come back to this location for any paint or supply needs.
-
October 2023 by Michelle D.
Very good customer service. I didn't buy anything today, but I'll come back after l pick my color s. The staff were very knowledgeable and helpful. Hard to find nowadays. Go see him if you need help with the painting.
-
October 2023 by Tony Stirk
The store is small and cozy, but well laid out. Everything is easy to find and they have color matching samples to help out. There is also a contractor board where some contractors have their cards. The store has been there forever and it gives off that vibe while being up to date, airy, and light with all the latest paints, supplies, and tools.Many of the orders were picked up by contractors who came in and just picked up what they needed because they had already ordered on line. Contractors love the place because it is easy to get what you need and get in and out fast.Consumer Reports is a big fan of their paints. Their paints are not cheap, though. Quality paint isn't cheap and the cost of producing better and safer paints ans inflation have increased pricing across the industry over time. The good news is that today's paints from Sherwin-Williams cover better, look better, last longer, and are safer than the paint I used as a teen many years ago. Fortunately, they often have sales and I hit one with 40% off their Emerald external paint. They also have an on line site that is very good and if you sign up you can get instant discounts.The site is a good place to get information on painting, preparation, colors, etc. Be careful with colors on a computer monitor. They may not look quite the same on your wall.There was only one salesman in the store both mornings I went there and he was moving everyone along at a good clip. He had good, simple advice for those who needed it. He was a very pleasant fellow.Ask them to mix the paint before they hand it to you if they haven't already (he did mine without asking). It saves time. Their 1050 caulking is good and does not crack. The paint I bought was self priming and covered in one coat. The contractors I use loved the paint and recommend it often.I almost got tripped up on ordering the correct paint finish, but the salesman helped me out. This was a good buying experience, the end price was OK, my contractors liked the efficiency and speed of the store, and the paint looks good on my house. I guess there is a good reason this store has been here since I was a kid!
-
October 2023 by Jess L.
What a dump. The customer service is also abysmal. Go anywhere else for paint to avoid an annoying experience.
-
June 2023 by Jaime Su
The sale person is very helpful and spend time to show me how to use the paint properly.
-
April 2023 by Ian Flanary
Amazing customer service
-
September 2022 by Ryan F
Didn't need much but I wanted to use a couple cards for the cash back on them. The gentleman that helped us was patient and informative. Well organized store. Great paint stop.
-
September 2022 by Janie Dell
I really appreciated the customer service at this location. The store is clean and well organized, and I believe the gentleman who helped me was named Andres…he was just lovely and the primer he recommended worked wonderfully!
-
June 2022 by Edgar Vasquez
Well they have great staff over there and services really good
-
June 2022 by Mohammad Ghannam
Great customer service ?
-
January 2021 by Jerry Miranda
Great little paint store. Helpful staff. Mask required for entry and shopping. Large selection of colors and paint types and supplies.
-
December 2020 by Denis Gonzalez
Fast & convenient location.
-
November 2020 by Seth Fuller
Great service at the desk.
-
August 2020 by Dwight Reed
This a great place to get your paint. Very helpful staff.
-
November 2019 by Ria P.
Prefer this store to some of the others (Vienna and other fairfax store). Staff are friendly, and can be knowledgeable (depends on who you get). Service is busy early in the morning as they have plenty of contractors so be prepared to be patient. If you're getting a custom color or more of a custom color you previously got, not their regular pre-mix, always open the tub and check the color at the store, bring your own sample, if needed. They do provide sponges, make sure your happy before you leave the store. Staff also helped me bring my paint tubs out, which was much appreciated.
