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September 2023 by Ally Cruz
I HIGHLY recommend to ask for saige!!!! She is the BEST i came in with my one year old to open a new account and he started fussing she helped me calm him and even gave him some crayons and a ball to play with which made the process go even faster. She explained all my options and answered all my questions in a way i could understand. She even showed me how to use the TD app and the ATM . Plus i was in a rush and i didnt even let her know. Somehow she managed to keep me there no more then 30 minutes while keeping me informed of everything. PLEASE go to her idk about the other people there but shes gave me the best service ive EVER had. She the most sweetest and nicest person there. She REALLY knows how to do her job. I cannot be more thankfull i ended up at TD with her helping me. Go to her and you wont regret it trust me.
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April 2023 by rachid oubakhti
The service is very very bad and the store manager (Zakia) was unprofessional.I am closing my account there today not tomorrow.
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April 2023 by Shine Shine
Very very bad customer service & Main Street branch
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February 2023 by Md Shahiduzzaman
Very Bad service. Teller very unprofessional.
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December 2022 by Reina W
The atm at this location is always malfunctioning. It wasn’t working this past weekend; was told it would be fix today (Monday) and low and behold it’s not depositing cash. What is the point? I had seen people inside and pleaded with them I was worried about my account being overdraft tomorrow and just needed to deposit $10.The woman told me flat out no. “We’re closed” I can see your hours. I got off of work by the time you closed. She walked away. Your hours aren’t convenient for those who work a 9-5.Replace the atm or at the very least remove the coin machine (that has been discontinued for YEARS NOW) with an indoor atm. PLEASE.Gas is too expensive right now to be “driving to the other locations nearby” which was the only solution I was given. I see why people are switching to other banking companies.
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November 2022 by Linda Meza
Elfa was sweet. She was helpful! She was knowledgeable, patient and friendly. She helped with online banking and resolving an issue. Her customer service skills are great!!!
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September 2022 by Jenni Mosby
Stopped by this morning to get the change from TDBank , Kashia was so nice, elegant and best customer service5 stars for her , Moroccan girl ?
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May 2021 by Vs Tomar
One of the most friendly staff
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February 2021 by Ramesh Yadav
I went to the bank and the staff was really good and friendly. And I really appreciate the way they welcome customers.Employee name Elfa is really professional and friendly. Good customer service.
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June 2020 by Monica H
Allowed fraud to happen!
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June 2020 by Beta Stores Inc.н
Poor customer service
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May 2020 by Ish Town
Drive threw closes early then 2 update the website!!
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April 2020 by Del Jones
Very helpful
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February 2020 by Theresa Z
I bank with 4 different banks and by far TD is the most accommodating. At this location, one of the bankers Daniel was extremely helpful in understanding my concern and was able to do it instantly. TD is a nice place for customers service, It's one of the best banks in Fairfax.
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February 2020 by Alex M.
I bank with 4 different banks and by far TD is the most accommodating. At this location, one of the bankers Daniel was extremely helpful in understanding my concern and was able to do it instantly. TD is a nice place for customers service, It's one of the best banks in Fairfax.