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“We greatly appreciate Kevin at Iclean vacuum location for UHAUL on Lee highway in Fairfax, Virginia.Kevin was very helpful, efficient and friendly. He check us in and gave us direction to where the UHAUL was parked. We got there and texted him our odometer reading and we were off to move our furniture.The most pleasant experience we’ve received from the Iclean vacuum location.Thank you so much Kevin,Sincerely,Thuy Dong9/24/2022”
“The gentleman named Marcus he help me with patient even do it was raining very hard he wen out with me and showed me the unit that made me feel blessed because I didn’t have time I had to pick up my kids from school very good customer service smiling happy I love wen I go to place and the representative make you feel comfortable I love it and every time I need storage I will come directly.??”
7:00 AM - 8:00 PM
14040 Park Center Rd, Herndon
Truck Rentals
“Potomac Moving was so helpful in packing and moving our house. Those guys really move it! I am so grateful for them helping me make a seemingly impossible project get done quickly!”
7AM - 8PM
5285 Port Royal Rd, Springfield
Truck Rentals
“This location has very friendly employees and charged me the exact price as quoted which made me very happy and made moving day hassle free. I would recommend to others”
8:00 am - 5:00 pm
Above & Beyond, 113 Executive Drive # 131, Sterling
Truck Rentals
“My experience with this company was fantastic. The people who work there are incredibly friendly, helpful, and down-to-earth, make everything straightforward, and answer all of your questions in detail. Whenever I called, I usually spoke with Jaime, and at times, Dave. They were both very patient and thorough in responding to my many questions, and were extremely kind. I had to ship my queen-sized bed and box spring, and my work table, which was separated into pieces. They were flexible in allowing me to pre-pack the items (by letting me put some preliminary extra bubble wrap on the table, for my own peace of mind, before they actually packed the furniture). Other places wouldn't let me put anything on the items, which made me nervous about scratches. The men who picked up the furniture were very professional and careful, and everything arrived quickly without any issues. The icing on the cake was that the final price ended up being much less than the original estimate; I appreciated that they were actually genuinely happy that I ended up saving money, instead of trying to find ways to work in other fees or costs. I'd gladly work with them again, because beyond delivering my furniture without any problems, their customer service is top-notch.”
“Overall will definitely be using this U-haul again, this location is super convenient being right off the highway. I do suggest renting your truck ASAP because they are busy busy busy during early spring into summer! They do have a lockbox in case you have to pick up a truck at unreasonable hours. The staff is super chill and nice! ? ?”
“Great experience!!! I was in and out in a blink. I dealt with 3 different representatives in the process but it felt one single person handled everything. Very professional both over the phone and in person. And, compared to Enterprise and Uhaul, when they take a reservation they actually have the truck there, now imagine that lol.”
“Wonderful experience, the owner is very nice and the team is prompt, professional and easy to work with. They will pay attention to your budget and taylor your rental options based on your needs. Thank you, I strongly recommend.”
“Ryder was great during my visit, they diagnose my trucks issues and fixed the problem ASAP. Ryder even dropped me off at the nearest hotel and even picked me. Great place to do bussiness.”
“My wife and I have moved a bunch in the last few years. Nothing ever goes to plan, there is always some sort of hurdle. We chose Penske for this move. Like always, a speed bump occurred. Battery died. After calling customer service, I was fortunate enough to speak to Xavier P who SAVED THE DAY. He got a technician out to us as fast as possible and called us to give us progress reports so which made the delay bearable.
10/10 recommend Penske for the quality of their trucks, stellar customer service, and quick response to correct issues free of charge to get you back on the road and driving. Thank you Xavier P!”
“I love this Security Public Storage site and its employees. I have been to most of the UHaul operators in the area and they are the best by far. So efficient and easy to work with!”
“When everywhere else didn't have the size of vehicle I needed to take my daughter to college, this wonderful company came through for us. I am so happy I found this place. Nice cars and lovely employees.”
“I was able to get a van for rental at the last minute on a holiday weekend after another company could not provide the right size. When I got there, William was nice enough to move his car for me so I wasn't in a busy area, which was incredibly professional of him to do. I also was impressed he was willing and able to help, as he was dealing with an abusive customer as I walked in. I would use this location in the future.”
7AM - 8PM
14040 Park Center Rd, Herndon
Truck Rentals
“I recently had an exceptional experience with U-Haul in Herndon, VA, and I couldn't be happier with their service! From start to finish, everything was smooth and hassle-free.
Firstly, the reservation process was straightforward and convenient. The staff was friendly, knowledgeable, and helped me choose the right size truck for my needs. They even provided valuable tips for packing and securing my belongings.
On the day of pickup, the truck was clean, well-maintained, and ready to go. The check-in process was efficient, and I appreciated the attention to detail in ensuring everything was in working order before I hit the road.
Throughout my rental period, I encountered no issues with the vehicle. It performed flawlessly, which gave me peace of mind during my move. Returning the truck was just as easy, with courteous staff quickly processing the paperwork and finalizing the transaction.
Overall, U-Haul in Herndon exceeded my expectations with their professionalism, reliability, and excellent customer service. I highly recommend them to anyone in need of moving or storage solutions. Thank you, U-Haul, for making my move a stress-free experience!”
8AM - 4:30PM
14155 Sullyfield Cir # E, Chantilly
Truck Rentals
“The location first off, was very conveniently located near my home. The staff were friendly, courteous and professional. There was a little mixup at the beginning of my rental experience where the previous renter of the van I was renting forgot to return the key the previous evening (obviously to no fault of the staff) and one of the staff members had to retrieve the key. This put me a little behind schedule, but the staff apologized profusely and got the key into my possession soon afterwards. All in all, even with the inconveniences, the staff were still helpful and I will use this location again in the future. Thanks a ton!”
“I was able to reserve a truck day of. Went to the gas station and was able to park my car on the side of street. Inside of the rental truck was dirty and smelled and I don’t believe they cleaned it in between. Drop off was also simple and quick. I would recommend for quick UHaul needs.”
8:30AM - 3PM
4265-D Brookfield Corporate Dr, Chantilly
Truck Rentals
“It was, by far, one of the nicest vehicles I have ever rented from a Uhaul facility. The vehicle was very new and clean with a modern cockpit. The staff was courteous and returning the van was quick and painless minus one tiny caveat. Reasonable rates if you aren't logging too many miles.
What I was not a fan of:
1) I had to repeat some information through their verification process, upon picking up the rental in person. I prefer not to install unnecessary apps on my phone for privacy concerns.
2) It was a bit invasive and the "we will call your contact person" step was annoying because I knew it was 6 am where they were located. I'm not renting a Yacht! There should be a less complex verification process because I sat there for 15 minutes waiting for the agent to approve.
3) Some of the steps to continue forward were tiny blue text links, (on a phone amplifies the difficulty) which was very bad portion of the User Interface, considering everything else was large buttons. But thankfully the staff was quick to assist in locating what I had to click on.
4) The sign for where to return the vehicle was past the building and hard to see (too subtle as it should be bright and screaming "Look at me!"). It should also be closer to the entrance so you know that you have to go towards the back. There were staff back there to direct me where to go, but if you did the after-hours drop-off, you might end up a little confused.
All in all, the negatives were very minor and need some tweaking for the overall User Experience in my opinion. But the facility, vehicle, and staff were all excellent. If it wasn't for the invasive verification process, it could have been 5 stars.”
“First Id like to say the man running this place and his family are heaven sent. For people that may not know, this place is very loving towards the community. Today they have food that includes fruits, vegetables, snacks, sodas, juices, oven ready food, bread, potatoes etc that they give to anyone in need. The heart they have for their community was refreshing to see in this crazy world we are living in. If your reading this, and your in the community please stop by.”
“The entrance was not obvious but it does mention Budget trucks so that was helpful. Very nice gentleman spoke to us on phone and in office. Very simple private office setting but would use again.”
“I've received pretty decent service here at this Uhaul Neighborhood Dealer. One time, there was a question of where I'd put the dolley I'd rented and I was initially accused of stealing it, thereby charged the cost to buy the dolley plus some random fees. That was an unfortunate experience, but I was able to resolve this with the owners because they have a working camera where they store the dolleys and, after I described the clothing I wore when I returned the equipment so they could investigate, and called for two days about the investigation, they refunded me all the mistaken charges. Because we were able to resolve this issue without problems and I received superb service the second time I went there (more than a year later), I give them five stars. Mistakes happen.They have a variety of trucks available and useful accessories, such as dolleys and packaging tape. You have the option to drop off your truck rental during business hours or after hours, like typical Uhaul locations. I have found the staff to be friendly and would visit this Uhaul location again in the future for moving and other hauling needs.This Uhaul is conveniently located, but a bit hidden in the community, I'd say. You can find it by searching for local uhaul locations, but driving past it, you'd likely not notice it unless you got gas there and saw the multitude of conspicuous Uhaul trucks parked everywhere in the back and along the sides of the corner Mobile gas station lot. This is likely because the business is classified as a "neighborhood dealer." The Uhaul location - and Mobile gas station - are located at the intersection of Village Rd. and N. Shore Dr., just beyond Baron Cameron Ave.”
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“Ali helped us get everything we needed to get a job done, and was incredibly friendly. Very busy over there but he took time to really understand the situation and get it resolved.”