-
April 2024 by Daniel Maldonado
Super friendly and helpful staff!
-
February 2024 by Jamie Clark
Jeff rocks. Was there Sunday and he helped me out with trying some of the cool Vans Knu Skools (low and mids) in my size and laced em up quick for me. Was very well-versed in the shoes and was super helpful at helping me compare the two versions. I'm so tempted to buy them but yeah! Great customer service and patience with me thanks Jeff! Left foot is low style. Right is mid style. I like feel of the lows better.
-
August 2023 by Olive Adams
this store is down right horrendous. 3 years ago i’d be one to say it was the best in this area, but it has seriously gone downhill. the general staff is really great and friendly, but if you have any issues and it comes to general/ assistant manager it seems like they’re never even present. i’ve truly never seen a retail store that had a manager absent this many times. they have employees that aren’t managers performing manager duties. it’s fine for a quick stop in to pick up something easy and fast, but if you’re someone looking for someone higher up for any assistance, i’d recommend another location in the dmv area.
-
July 2023 by Whitney Boone
Nice, clean, well-stocked store with a great variety of shoes. From classic designs to the latest trends, they offer a great variety of styles to choose from.The store's staff is friendly and helpful, providing excellent customer service.Overall, the Vans Store in the Fair Oaks Mall offers a great shopping experience.
-
June 2023 by Tyler Hicks
Shoutout David, super nice, friendly, and personable! Just a genuine person and took care of my exchange and purchases. And two other people whose names I unfortunately did not get were extremely nice, they held onto my shoes while I was looking around and overall extremely friendly, definitely a great place
-
April 2023 by Sarah Calderon
My favorite store of all times I've spent way to much money here! You would think I work her with the amount of shoes I own.
-
March 2023 by Nathan Gregory
The staff was really knowledgeable and friendly. I've been wearing Vans for the last 8 years and am always happy with the fit and quality. This location is a prime example of how to run a store, a pleasure to shop at.
-
November 2022 by Houston J.
me and some of my friends came here on a sunday afternoon just looking to kill time. we went to the back and started checking out shoes. we asked an employee, Zach, if we could see if they had a few different shoes in the back in our sizes. we asked him for size checks, like, 20~ times and every time he came back with exactly what we were looking for. he even offered to put a pair on hold when one of my friends came up short on cash. W employee and W store.
-
October 2022 by Spencer De Geus
Devren was so very helpful!! He helped my husband find not only 1 but 2 affordable pairs of shoes. It was unexpected to get 2 pairs but he was so helpful we were so grateful to find 2 we really loved. He greeted us the MOMENT we walked in. We WILL be back.
-
September 2022 by Jonathan Butry
Good selection, good service.
-
August 2022 by Eva dela Cruz (Evabug)
Workers are very nice?
-
August 2022 by Evabug
Workers are very nice?
-
March 2022 by Carmine Suga
This store has the best customer service I’ve experienced. The two people created a good energy and took the time to take care of us even with a steady flow of customers
-
December 2021 by Merritt Moore
Nice selection. Helpful staff.
-
October 2021 by jennifer Cory
Employees were super helpful and knowledgeable. Store is clean and organized.