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July 2024 by Mike Korbey
I've been going to this branch for years, and I have always found the staff very professional, smart and great to work with.
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June 2024 by Yenny
I’ve been this location few times, and all tellers were very friendly and helpful.
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April 2024 by FB Billimor
Bank is not following proper timings. I came here before noon at 11:53am and the doors were locked. What a wasted management
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February 2024 by 葉柔宇
I had a great and exceptional experience with the banker, Tejinder Kaur. I apologize for being late to our appointment as I am new to Virginia and got lost last Friday. During the visit, the banker updated all the information for me and suggested that I should focus on financial literacy. Her professionalism definitely helped me start out the journey in money wise. I felt welcomed and am glad I chose this bank to manage my account. Planning to reside here for a long time, I've decided to make this location my primary branch. Thanks for your suggestion and the professional service; I feel like a valued client. Thank you so much! Bless!
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February 2024 by J. M.
I got to say the truth here. I love this branch and the team working there(tellers are nice and professional). The bankers team, investment specialists and branch manager are knowledgeable and experienced...thumbs up and keep up the good work
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February 2024 by EYOB MULUYE
Bad customer service, and also they don't have a system to pay payments from non-Wells Fargo banks they only allow cash payments.
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November 2023 by HeyLiz
Terrible customer service by Hayfa. I came to do a deposit and she immediately said this is why we have night deposit. Gave me a ugly attitude and refused to help because she was “ very busy” . There was no line in the bank. And Farkhanda did not help the situation and also input snarky comments.
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August 2023 by goleagle seankim
So great to talk to the banker, she was really kind.
and got much confidence with the WELLS !!!
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July 2023 by G Chua
There’s a ChargePoint station near atm drive thru but looks like WF customers can’t use them because I got a sticker on my car that it’s for tenant only or they will tow it.
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July 2023 by Yaping Wei
I got tow sticker for charging my car at WF Parking lot. A bank this big should negotiate something on their lease for its customers.
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July 2023 by Amy Makati
Close this branch if you can’t do full service
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May 2023 by Jack S.
. next to impossible to dpeak with a banker. If you call this WF Sully Plaza branch, your call will be prompted by answering machine to press a no. to speak to a banker. Then after 2-3 rings, you will be ttansferred to the answeting machone again and be asked to repeat the same process over & over. Poor customer service. Very ridiculous!!
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December 2022 by goldenhawk shonkim
So great to talk to the banker, she was really kind.and got much confidence with the WELLS !!!
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December 2022 by goldenhawk seankim
So great to talk to the banker, she was really kind.and got much confidence with the WELLS !!!
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August 2022 by Dan Amare
This branch has horrendous service. I couldn't withdraw 3k in 100s because lady said they don't have enough, rudely at that, take it or leave it. Could've said that prior to counting 50s and 20s without asking! Went to branch down the street 10944 Fairfax blvd, got 100s no problem. Couple weeks back, arrogant banker refused to open an account because he couldn't figure out full name on passport and when told what it was, became totally rude and disrespectful and refused to help. Who trains these people?? Is language and ethnicity the only reason people get hired, Indian and Hispanic, not properly trained in customer service, incompetent, rude, arrogant, unpleasant attitude. Unless a total emergency, don't go there!
