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May 2023 by Cathy K.
Ryan at Starbucks is the absolute best!! Can't say enough good things! Thank you Ryan thank you Safeway thank you Starbucks
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April 2023 by Aisha M.
I had an amazing experience today with the Starbucks manager Ryan, who went above and beyond to offer his recommendations on summer drinks. It is evident that he takes pride in providing a top-notch customer experience!
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December 2022 by Jason R.
My review is for the pharmacy at this Safeway, the staff there are excellent. I know the store overall has some issues-but the pharmacy is not of them-they are the best. So, make note the 5 star is for pharmacy, the store itself only 3 stars. It could be better, and could be a lot worse. I grew up in the city, where the Safeway we had was terrible-the Twinbrook location is fair enough. Nova residents are spoiled.
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July 2022 by Nathan L.
I am a regular at this Safeway--at least 3 times a week. I'd love for them to work on customer service/friendliness. Several of their cashiers are very nice, but one (female) assistant manager, I think, recently accosted me because I entered the bananas incorrectly on the self-service. This at a store that usually only has a single lane with a real cashier. What I wanted to say, but didn't is: "Maybe you should hire some cashiers then. I don't work for you. You work for us--the customer. Reality check." I will be going to Giant down the street from now on--where everyone is very nice and they have five or six cashiered lanes open usually. This Safeway can be very rude.
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July 2021 by Mister H B.
Just a quick review on their fried/baked chicken they have for sale, its way too salty!! They need to decrease the salt content from their ready to eat chicken! This happens at all the stores I've tried in the area!
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February 2021 by Samantha S.
I know the previous reviews are not the greatest, but ..... they must have changed management because I have no issues with them. I shop at a variety of grocery stores, and I would not consider this store on the high-end level..... but the store is clean, the produce is good, and the staff is helpful when needed. Their prices are competitive and they run some nice sales from time to time.
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September 2019 by Cyndy F.
Okay for a quick neighborhood stop but it's always buyer beware. My main issue is with the produce section. Sub par and not well taken care of. I can't count the times examining strawberries and putting them back because the berries were old and moldy. The tomato section is worse and I'm tired of finding other people's trash in that area. Today it was an old coffee cup. Last time a partially eaten sandwich. Yuck.
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August 2019 by Nicole J.
We have lived here for over 10 years and used to go to the store I will not go there anymore . We have bought so much produce that has gone bad within a day . The store is dirty and there are several cashiers that are very rude .
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June 2019 by Emily T.
We had brought oatmeal cookies, only to come home and realize that they're like rocks and stale. It was the 26th we bought them and they were packaged on the 18th, nearly 10 days ago. The sellby was the 26th. Not only were our cookies stale, but the salad kit we had gotten was old!!! The expiration was the 17th! Reading the rest of these reviews, someone also seemed to complain about foods expiring at this Safeway. I feel d*** for not checking expiration dates when shopping but it's the stores job to ensure their products aren't expired. Anyways, either shop at this Safeway and check expiration dates while shopping bc who knows what else is old there, or just shop somewhere more reliable. I haven't shopped here enough to have more complaints but I don't think i'm going to come back
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June 2019 by Richard C.
The more I shop at Safeway the more I like it. This one here it located in the Twinbrook Shopping Center In Fairfax Virginia. This isn't my go to Safeway and in fact I don't come here often. But when I need it, it's there. I was on the way back from Centerville Virginia and needed to stop in and get some cough drop and cough medicine for my wife and this Safeway is right on that route. This Safeway like most around here has a Starbucks just inside the door which is nice. After passing the Starbucks I saw something that made me happy. I saw a display of Canada Dry Ginger Ale with Lemonade. Been looking for it and found it here at Safeway. It's great by the way, get yourself some. Safeway usually have a very nice beer and wine section and this one does, lots of nice Virginia wines and a good selection of beers. They also have hot meals to go and there is a very good selection here as well. Love the bakery and the meats from here too. Great florist here too. This is an older Safeway, it's been here for as long as I can remember. It's a smaller one but it's set up nice and has a lot of good stuff.
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June 2019 by David S.
This Safeway is in the NO LIST. My wife says it is dirty and refuses to shop here based on all the reasons you already see people mention. We made an exception to pick up hot dogs and buns for a quick grilled meal - and that was a bad decision. I see baby watermelons on sale for $1.99 and think that is a great deal. Rings up at $7.99. - d I question it. The cashier calls the produce manager who tells me I picked it up from some counter other then where I did...and challenges me. Rather then say somewhere there was an error, he chooses to argue. Never again. Safeway management - you have an Opportunity for a nice stir in a nice neighborhood - what are you doing?!!
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November 2018 by Robert G.
Well, I read a lot of negative remarks on this particular Safeway, and I disagree. This is my preferred Safeway, one that I go out of my way to visit. It is smaller, but the shelves are well stocked and they have the brands, prices, and selection I look for. Regarding pricing, I find their prices better than the competitors, but I also find they all have sales, and you can always find better prices at other stores. Years ago, Shoppers had the best prices in the area, but not now. I do not find Giant prices very good, in general. I like the pleasant staff at this particular store - one manager always has a cheerful hello. I found a gem in Alex, in the meat department. Twice now, I have asked him to give me special attention, and both times he was quick to be accommodating. I considered my request for special help beyond what some might say is their job, and I will appreciated this special handling. Alex represents the store well. Another tall staffer works sometimes in Bakery, is very pleasant and cheery and has given me special attention with some of the baked items. Cashier "Mary" is another. I like it when the staff notice a familiar customer and greet them with a pleasant smile and kind word. I get this from this store, which is unusal these days. The place is clean.
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September 2018 by Mike R.
With these high prices and long lines, plus being outdated to 1955 you've got to be kidding me. The only reason for two stars is its there and it has a decent selection of groceries. Otherwise I want to know why people shop here, as the pricing alone makes it expensive. Everyone knows you can get more for less elsewhere.
