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September 2023 by J & F
Placed an order online came to pick it up at the store but no one is here. The store seems to be closed. It states online that the store opens up at 10:00am it’s now 11:22am and the gate is still down and the store is still closed. Very inconsiderate and unprofessional. Oh they also have a sign on the gate that says back in 15 mins. It’s been longer then that. DO BETTER ZUMIEZ!
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May 2023 by R. Feltman
Awesome selection and customer service. Was looking for some new shoes for my kid to wear this summer and immediately found 3 pairs that fit. To make it even better 2 of the pairs ended up being on sale. Will definitely be back for when he outgrows these.
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May 2023 by Cafson
This guy named Jordan was supper cool and helpful I never had a customer service experience soo good I had to leave a review
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April 2023 by Bonny Beebe Belford
I prefer to shop for everything I can online. I’m definitely spoiled by the ease and convenience of finding the best deals on the internet and having things shipped right to my door. I’m not a “mall person” at all. However, my son needed a skateboard helmet, and we needed to ensure the fit was right. I went into Zumier, and was pleasantly surprised by immediate, friendly, and helpful customer support. The team member, Ant, also could answer all the questions I had and helped us try things on for size. He definitely deserves a shout out for optimal customer service. The young man at the checkout was even very pleasant!I had an excellent experience!
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November 2020 by Tawni Linderman
Really irritated that we made a special trip to the mall for this store, and they closed an hour earlier than their website shows.
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July 2020 by Mel N.
Store is always clean. Sometimes it's hard to track a employee to get help from, but typically if you go up and ask they are always willing to help. Back years back they had a bit of better sales/prices weren't as jacked up. Employees here have always been friendly. If your into brands like Vans, Toms, etc this is a spot to check out. They have a great selection of vans in particular in comparison to other stores. Your just going to have to pay a bit extra for it.
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December 2019 by Make It Simple
Got one of my best skate boards here great parts and selection the cashier was great at putting together the board and it still has held up after a year and a half and are planning to get a new deck soon
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November 2019 by Zachery Claus
nice nice very nice
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October 2019 by Casey Stiehm
Heaven and Scotty were such nice people. Really helped us pick a board for niece and were just smiles and awesomeness the entire time my family was in the store. Amazing customer service! Thank you Heaven and Scotty!!!
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August 2019 by Kuhnq
This shop have good products but mirror is all the way in back it's inconvenient for customers when they ready to try out shose.
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July 2019 by Cate Chappell
The workers helped me pick out a board and gave me good recommendations that matched up with what my friends had told me. The board works great and there was a deal for pads and helmets that saved me almost $100. Great staff and selection.
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March 2019 by Jasmine Lezama
Míºltiple times i pulled items off the racks that were not labeled correctly. I then went to check out and the pants that i wanted, again, weren't the price that they had been marked down to. I asked the sales person to honor the price that was on the pants and they had to call someone to ask for permission. And in the end, they offered two shirts, which is not what i wanted. I have worked in retail for years and have always had to honor these types of situations. Unfortunately, I did not go through with the purchase.I also asked for the GMs card and they couldn't provide that either.
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February 2019 by Maklite Belai
First off, amazing customer service! I went to the mall looking for jeans. Spent some time searching until I hit Zumiez. The employee working was so kind and willing to help. I ended up walking out with 4 pairs of pants that were buy one, get one half off and a pair of vans. I'm highly satisfied and will definitely be coming back with my family and friends!
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February 2019 by Lawrence Robinson
Tried returning a pair of socks but wasnt able to due to the tag being off but the conditions of the socks were still mint i just realized they were made for adults i assumed the all sizes fit meant they were for adults anyways i couldnt even exchange them for normal sized ones i called customer service and apparently its up to the manager so the manager here is a punk wouldnt recommend going to this store.
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January 2019 by Lauren Chung
The cashier dude was terrible and customer service was bad
