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February 2024 by zakaria mohamed
Quick and efficient
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February 2024 by Afghan Rebel
My friends car broke truck broke down. The extremely overcharged him, avg bill should have been 4-5k but it ended up being 8-9k because he had been broken down and towed to them
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January 2024 by Billy Taylor
I was towed to the shop, technician told me my engine was blown, he showed me in his computer that many of the cylinders on my engine had no compression... I told him, that can't be right, the engine was doing well until just this morning. Doesn't burn oil or nothing? While we were talking his laptop computer changed, then he said " wait a minute.said, wait maybe the problem is the ECM. At that moment I realized we are guessing.So I said," please change the pickup tube, change the oil pump and the oil sending sensor .Now when they removed the oil pan, I requested to look, just as I had suspected, small pieces of black plastic were at the base of the Oil pan. Which told me that the Pickup tube had malfunction and began to fall apart.Now after the Oil pump, Pickup tube and Oil Sending sensor was changed , plus new oil filter and new oil.The owner of the shop shared with me to go and say a prayer and start our truck.I did exactly that, and after the truck started, the Oil pressure was strong and good. Thank God!!I thank God for the repair .However, I will say some of the technicians were a bit careless in their work, for oilWas sloppily placed all over the engine, and the air governor return line was broke off,.. causing my air compressor to purge every 3 minutes.To repair that airline it took me3 to 4 hours, hours.However I do thank God all is good and my engine is good.
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November 2023 by Will Passifiume
Great shop. Had a tire leak on a road trip and they were very helpful and got us back on the road quickly. Very friendly as well. Would definitely recommend
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October 2023 by Shamyra Jones
My husband and I own a trucking business. My husband paid over $600 to get repair plus $200 extra for the after hours time only to drive for a little while and notice the same problem. He went a truck stop the next day and found out that the “new” part he was charged for was an old part from one of the junk vehicles that they have on their premises. They also didn’t replace a connecting part that should have been also replaced to fix the issue. I called Reggie and apparently he had done some shady work to someone else and they were also at the truck stop getting a re-repair because he thought I was someone he had just talked to about getting a starter fixed the he had just “fixed”. When he did realize what I was speaking of, he started with “with all the trouble we had getting paid…” I ask did he get paid and he hung up. I called back and he started yelling at me about he’s off work and the calls are going to his cell phone. Then he started with the same statement and so did I. He hung up again and wouldn’t answer my next call. So I left a message telling him I was going to report him to the BBB and make sure I leave reviews to warn others. I wish I could leave 0 stars.
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October 2023 by Mohamed Shabana
Great and fast service,They even beat TA road service !!I was literally sitting on TA lot and was first to walk around at 7am, as soon as the shop opened??
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September 2023 by Stewart Phillips
Road service call. We called and asked for a specific airbag. We gave them the part number! They went out to our location and said they didn't have the airbag. That told us that we owed them almost $400. After negotiations they agreed to lower the bill to $250. We refused to pay. We did pay them $250. Why could they not tell us over the phone that they don't have the part and not charge us $250 for driving to our driver to tell him in person. I am very disappointed. Google wouldn't allow me to leave less than one star.
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July 2023 by Jonathon Bridges
TA at whites was backed up real bad. Called here and guy told me to bring it on in on a Saturday. Pretty much replaced in the entire AC system. Parts were hard to find but he got it done ?.
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June 2023 by Courtney Krueger
While pulling a horse trailer up I-81 a fuel line in our truck broke. We were able to limp in to Heavy Duty Diesel Parts and Repair. They immediately diagnosed the problem (diesel was pouring out of the broken line) but recognized that finding the part was going to be difficult (it's an old truck). Regie said, "I live about a mile from here and have a little pasture at my house. This is going to take a while, let's get your horses up there so they aren't stuck in the trailer." We unhitched the trailer and he hitched it to one of his trucks and we got the horses settled in the pasture while a couple of others called around looking for the part. Regie told us that if we had to get it overnight shipped, we could borrow a truck to get the horses where we were going (80 miles North) and bring it back the next day when we came to pick up our truck. We didn't have to take him up on that incredible offer because he called a buddy who had an old truck like ours. His friend took his fuel lines off of his truck and brought them to us so we could complete the trip. As fate would have it, we blew a tire coming back about 3 miles from exit 200 and Heavy Duty Diesel. We changed to the spare, but the spare didn't look like it could go the 400 miles we had left on the trip. We went back to Heavy Duty - second time in four days! Regie didn't have the right sized tire, but he loaned me his truck so I could go to a tire shop and get a new one mounted on the rim. When I got back they used a floor jack and an impact wrench to get me back on the road again. My wife and I call them our roadside angels!
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June 2023 by Courtney K
While pulling a horse trailer up **** a fuel line in our truck broke. We were able to limp in to Heavy Duty Diesel Parts and Repair. They immediately diagnosed the problem (diesel was pouring out of the broken line) but recognized that finding the part was going to be difficult (it's an old truck). Regie said, \
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May 2023 by Locked-Up Trucking
They were able to get us in and out quickly. After wasting an entire day at the TA in Lexington, VA only to be told they could not figure out the issue, we contacted this shop and they identified the issue quickly and got us on our way. Thanks again for the prompt service!Service: Electrical
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April 2023 by Leo Popescu
I feel lucky because I called this place while waiting for my turn (there was about an hour waiting time) at Petro in Raphine, 5 miles north from Reggie’s place.I needed a new alternator for my Freightliner and I was very happy to let them do the job.In about 2 hours I was out of there good to go, discount applied and happy.I saved this shop address in my phone, they are really friendly and professional, I recommend them.Thank you guys for the fantastic service, I am just another happy customer.
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April 2023 by Poca Hontas
Reggie bailed me out last night in the pouring rain . Not once but twice Too kind too nice Wouldn't take a dime Just said that's what we are supposed to do God bless him REALLYat first he CAME BACK. He was honest and committed to a complete stranger
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April 2023 by Jose Salinas
It was a great experience being attended by this personal, specifically the owner of this business, I was in a long trip from Maryland to North Carolina and I got serious problems with my heavy duty truck on the road, I went around looking for a Mechanic and somebody provided me their number, I called them and thanks God the owner answered me immediately , I was stocked on I-81 and he got there and did all he could to put me back on the road, he was so helpful in everything he could and stayed very late until he solved all the issues with my truck, he is a friendly and really nice person , I definitely recommend this business place to anyone having problems with the vehicle on the road and needs to be rescued . José Salinas 3/25/23Services: Air & cabin filter replacement
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April 2023 by Thomas Hand
Had a lil trouble with with my engine fan made a call to them they came out fast found my problem got my truck to there shop safe fix me up and had me back on the road in a few hours making money friendly reasonable priced would recommend to all my trucker friends in this areaServices: Steering & suspension repair
