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February 2024 by Keith C.
The worst ever! They let frauds steal your money from them and then they refuse to give it back or hold it for ransom. I will never do business with them again.
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May 2023 by Kenneth Pearson
Loan process was super easy. Andrea in Fairlawn was very professional and nice to deal with. She explained all of the terms of the loan in a way that wad easily understood.
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February 2023 by Corinthia McGee
Andrea is the best! She is extremely helpful!
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June 2022 by Missy Biggs
I call the center to get my vehicle loan payoff. I'm told after paying for two years on my loan that my payoff isn't even half of the amount borrowed. What?! It's only a 3 year loan.
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March 2021 by Mary Anne
Love these girls! Always have been helpful and kind. Can't waitt to do business in person again.
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October 2020 by Karis Johnson
Edited 10/9/20: thank you to member one for actually reaching out to me. Laura at this branch was extremely understanding and willing to work with me. Thanks for the help!
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December 2019 by Joslyn Gantt
I love the people here..they go out of their way to help in any way possible.
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September 2018 by Halo Bender
The whole idea of being a credit union is shared branch banking. These people asked me why i still dealt with them... I ask myself the same question every time I have to deal with them. 30 years ago this credit union was great but they now put the members dead last. I do not like this credit union it was much better when it was the N&W railroad credit union. Managers and everyone who work there never stay long. AVOID THIS OUTFIT, CHANCES ARE YOU WILL HAVE CONCERNS.SUCH AS I HAVE HAD.
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September 2017 by Lizzy Cadle
I absolutely LOVE doing business with Member One Federal Credit Union, and with this branch in particular! The employees are super friendly, unbelievably resourceful and go above and beyond to help you with any financial need you could ever possibly have! I couldn't imagine going any where else for my banking! Please keep up the excellent work, you guys rock!! ♥
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August 2017 by Emily Alderman Stoots
This bank has some of the best employees in the banking industry. They are professional and willing to go the extra mile. I have not looked back at my old bank one time! Thank you for being awesome!
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July 2017 by Briana Lopez
I only give a 3 due to a certain teller there the company as a whole I like I spend Over700 a month for my two vehicles through a Loan with them my newest vehicle I got.a Great rate I do not like getting a hard time when I don't have my account number. And chose to give my social being told that I NEED to have it next time and that I NEED to remember it bc it hold up the line is crazy if typing in 10 numbers vs 5 numbers takes them so much longer then they probbly should not have a job that involves typing never had any issues in past with any other branch or teller
