-
February 2024 by Maureen Emfield
Have had my car inspection there, and they also fixed my flat tire. Very friendly staff
-
February 2024 by John Ruffino
Replaced my battery for half the price at a dealership.
-
February 2024 by Erica Fulton
Cars break down, and for me- my car is everything! I arrived late on a Friday and had my diagnostic complete within an hour. Unfortunately, I needed a car part that needed to be shipped in on Monday. On Monday, they started my car early enough to discover, another piece needed repair on top of the 1st one. I was distraught because my life had been altered because I had no car. I watched the mechanics work very hard to get cars in and out very fast. Their communication was great, and their customer service was even better. Thank you Mike and the team! I made it home in 6 hours lol, with no worries. I am grateful.
-
February 2024 by Jim Avila
Made an appointment for emissions and safety inspections and stated that on the appointment form. When I got there, they said they don’t do emissions and I’d have to wait at least an hour for the safety inspection (even when I had the scheduled appointment). I’ve had problems at this place in the past, but figured I’d give them another chance, especially since I have a AAA Visa card.
-
January 2024 by Cristin M.
They were very helpful. Had car towed to them. Did 47 point check and sent pictures in a report about all things that needed to be repaired. Called and discussed report. Completed work quickly replacing my throttle. Costly but any repairs are costly. After I picked up car still did not feel completely right and took me for a test drive and told me that the whine in my car was my transmission and there was a hesitation but could get back to NY. Mechanic was very knowledgeable. However the transmission did fail not to their fault but due to a flaw in Toyota transmission. AAA Held my keys to give to tow truck to transport car to Toyota and called me to let me know it was picked up.
-
December 2023 by Marc M.
Dropped by for an international driving permit. They set us up very quickly with pictures and the requested document. I think I was photographed and on my way within maybe 10 minutes. If you value efficiency, this is the place.
-
December 2023 by Sharon Chase
Just spoke with Kevin who assisted with updating my account. Exceptional service!! Greatly appreciated.
-
December 2023 by Ellie F
Super disappointed. Took my car in for an oil change and they tried to get me to get $600+ of unnecessary auto work (confirmed with another trusted mechanic that my car didn’t need it). Won’t be returning to this location.I suggest going elsewhere for your auto work.
-
December 2023 by Marta Parra
It says it is open until 5pm Saturdays, but the travel people leave at 3pm (disclose not made in the website or when looking for a place to do the IDP). So I wasted a trip to the shop. You should be better at communicate the services provided and timings.
-
November 2023 by Traviie B.
**This review is long overdue but I really wanted to make its out there** Unfortunately I was the victim of an attempted theft so I had my vehicle towed to this location. This was during Labor Day weekend, my regular shop was backed up for a month, so this was the only place open and available (now I see why). After the insurance process was complete and waiting on an ordered part to arrive, my car was ready to be picked up. Now I knew they were going to try to make more money and do an "inspection", all mechanics do it. Since I've bought my car I only take her to two places for REGULAR maintenance, so I know exactly what she's due for at all times. Plus, my car is kind of special 2015 with less than 90,000 miles. And I try to make sure I know where the mechanic should be when I bring her in. With that, I knew I needed my brakes changed, and that's what they recommended. Ok cool, I let them do it, and the only reason I did was because I had to go out of town for an important event and I still had my rental and with timing i was in a bind. The next business day they called again, and she was ready. This part is wild, they were fishing... They said my battery was bad and need to be replaced, negative, that battery was less than a year old. True, they can be defective, I'll just exchange it for FREE at AutoZone where I bought it. So I said well just charge it. He said they did for 16 hours, but you know how someone tries to plead their case? That's how his voice sounded. I said no I'm ok thank you, that battery is good. He said "So you want us to put it back?", tf?!? So I looked up the battery I got because I was definitely going to check it before I paid anything. I picked her up and when I got home and parked her, I tried to clean the windows with the wipers, but they didn't work. I was like omg why didn't I check this! But usually those parts use a connector to plug it, so I took off the cover to see what the issue could be, and yup, it wasn't plugged it. Now...I'm not going to say it was done purposely, it could have been a mistake sure. But the way they were operating, I'm not 100% sure it wasn't. All I know is I'll never take my car there again. This was my experience... I strongly suggest you take your vehicle elsewhere for repairs because this is not the place...
-
November 2023 by Ellie F.
Super disappointed. Took my car in for an oil change and they tried to get me to get $600+ of unnecessary auto work (confirmed with another trusted mechanic that my car didn't need it). Won't be returning to this location. I suggest going elsewhere for your auto work.
-
November 2023 by Noble House
Repaired my tire quickly. Good job. Thank you.
-
October 2023 by Lucian Rosca
I really like it!
-
September 2023 by MIchell Limache
This company is the worst. They can't tell me why I can't keep the same level membership and when I want to cancel because they can't explain to me why I have to stay at the lowest level I can't get a refund for a membership that I won't use. The lowest level is of no use to me and they are saying I can't get my money back for a membership that has not even renewed yet. I used to recommend this company to everyone I got my family in and friends and defended them when people would say anything bad about it. I guess something had to happen to me in order for me to see their true colors. Why must I pay for something that is of no use to me. I do not recommend this unless you want to stay stuck like an unwanted time share.
-
August 2023 by Anacorina Aguerrevere
**Update: I received confirmation in early May 2023 that a reimbursement check had been sent out for the services that had to be done at the Honda dealership to fix the damages from this AAA location. Four months later, I am still waiting for the check with no updates.Do not visit this location.AAA told me my alternator needed to be replaced. I took my car to this shop and they replaced the alternator. I've had to go back several more times for them to continue fixing problems that have surged after my initial visit with them. In my last visit, they advised I take my car to the dealership for a diagnostic and system reset, where I will end up paying more money to fix the problems that were brought on as a result of my visit to this AAA location.Service: General repairs & maintenance