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August 2023 by Saman K.
They are there to Rob you. For Minor issues like patching the tire they charges $25.00per nails. If there are 4, then they rip up the customer by charging $100.00 on which we can get a brand new tire and install. They are only there to take your hard earned money. It is good to go only if you don't mind paying their high expensive service charges.
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August 2023 by Pat T.
The business is organized, helpful and completely trustworthy. Chris, who runs it, is extremely honest and helpful, with an amazing "the customer comes first" attitude. I've been dealing with him for years and have never felt anything but comfortable with his recommendations. He is quick to say "no, we can wait a year or two to do that". I highly recommend taking your car to this exceptional station.
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July 2023 by Meredith M.
I recently went here to have my emission test done. They were very responsive on the phone prior to me going. They quoted the exact wait time I would experience once I got there. The workers were all friendly. They have a couple of chairs inside & 1 outside. I would definitely return here for service such as inspections/ emissions.
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July 2023 by Anhthy N.
**I suggest anyone who goes to Dan's to read this review in its entirety as this business tried to scam me for $800 worth of unnecessary repairs.** I went in for a regular service at Dan's Merrifield Sunoco for a routine check up. I was told it would be done on the same day. Chris (the manager I believe) calls me back same day to tell me that my car axle looks like it's been tweaked and it's making a weird thumping sound and is "unusual" for a car this new. I never got into a serious collision so no idea how this could have happened. He said he would call me back for more details and he never did until the Monday. I didn't have my car for 3 days and he didn't even tell me they would be closed during the weekend? Okay.. Whatever minor annoyance. He asked me if I wanted to go through with the repairs after calling them a bunch of times on monday. I said yes if it was necessary and he proceeded to act like he was going go order me an axle and told me my car would be done next day after they received the order. I called him back 5 mins later to tell him I didn't want to get it done (I was going to get a second opinion). I ubered to pick up my car and Chris tells me to hop in the car to show me the thumping noise and I hear it as we drive around the block. I never heard this sound before I brought my car in so I was suspicious as this was a very noticeable sound I feel like I would have noticed.. Here's where it gets interesting. I take my car to a dealership for them to check it out and they basically said nothing was wrong with my axle and the reason the thumping noise was happening is because one of the wheels was unusually loose, like someone purposefully did it. The dealership sent me a video report of the inspection. I call Dan's back immediately and they tell me Chris is on vacation for a month. What a joke. I talk to a "manager" and he shakes me off saying it's just a quote and that the noise might have not been the axle and they wouldn't have charged me if that was the case. Then why would they quote me $800 for an axle problem if they didn't even diagnose the problem as an axle problem? Why did Chris clearly say it was an axle issue and also why did Chris "order" me a new axle before I called back after to void it? That makes no sense to make an axle order if they didn't diagnose the axle issue. This is a questionable business and I submitted the receipts I got from Dan's and filed a report. I have a feeling they are doing this to other customers. Please beware this business seems to be scamming people of unnecessary repairs for not trivial amounts of money.
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April 2023 by Jason C.
Dan and Chris have been taking care of my cars for over 15 years. They do great work at a fair price. I appreciate having a trustworthy mechanic where I know my cars will be maintained and fixed and I won't overpay.
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April 2023 by S K.
+20 year customers. Honest and expert mechanic. Steven & Susan
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February 2023 by Skye D.
Went here for my first emissions & safety test after moving here from the west coast, service was prompt and efficient, and the kind gentleman took the time to explain the process with me so I would be aware of how it all connected with the DMV electronically.
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January 2023 by Janeen G.
We lived around the corner from this shop 10yrs and so convenient, for quality car care; but when we moved about 5 miles away it was still worth coming back to this business for our trusted car care.
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October 2022 by Mister_No_ E.
If you want to grab a snack and go I don't recommend this place because they just tax what ever something that cost 1.08 comes out to be 3.05 that's ridiculous and the coffee is plane sometimes even burnt
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September 2022 by Maureen S.
Honest just needed my inspections done. The car needs tires soon but they are good enough to pass inspection. Said, I can replace rotting tires soon at Walmart and they'll do the alignment to save money. Thank you
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September 2022 by Vere S.
If you need excellent service and a trustworthy mechanic, Chris is your guy! My family and I come here frequently & never have issues.
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June 2022 by John A.
The mechanics at Dans have done a variety of repairs and maintenance items for me. They are knowledgeable, thorough, and take the time to explain things. I recommend them to my family and friends.
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June 2022 by Sara M.
I would not recommend them based on their questionable/unethical business practices. Will not be returning
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May 2022 by S.A. N.
Great service, fair prices. Chris, the Shop Mgr. is a pleasant and knowledgeable person to deal with.
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January 2022 by Raychelle S.
Found this place with a quick yelp search! They were around the corner so it was an easy pick. Though I picked them for a number of reasons. 1. They answered my phone call quickly! 2. Their prices. 3. Friendly and quick service 4. They didn't recommend anything I didn't need. I came here on Thursday around 10:00 am for a safety and emissions check (VA requirement) For both it was about $48 I believe.
