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April 2024 by Louise P.
Best place for skin care in the DMV. Incredible selection with such fun products. I got plenty of face masks and lots of new items to try. Already looking forward to coming back
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August 2023 by Rozan Al Jariri
I’ve come here a few times and each time has been a pleasant experience. I read the other reviews about racism/attitude from the staff member and my black Muslim friend and I didn’t experience this at all. All questions were answered and she helped us pick out a few items based on our skin types. It’s a small shop so she will walk around to just maintain it because she keeps it very clean and organized. It’s aesthetically pleasing for the eye but be prepared to drop a hundred because you’ll want everything and still come back for more lol
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August 2023 by Autumn Kang-Mizuhara
I visited while I was in VA and really enjoyed my experience. They have a great variety of makeup, Sun creams, and masks. The lady at the front was friendly and told us about the products! They speak Korean and English also, overall I highly recommend Besfren Beauty and would love to return! ?
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August 2023 by Salome Nebiyu
I am a black person and the middle aged woman on staff that day followed me around the entire time. I entered with my brother and we were looking at the selection of items (which was good and the store is very aesthetic and clean and also on the narrow side so you can see throughout the store), however when were looking around the lady started following us. No joke, (this part makes me laugh) she watches me look at myself in the mirror like two feet away from me. I am not even touching anything or looking at any products I am just looking at myself. Anyways, I will not be returning or purchasing anything from this store and do not recommend any melanated people do so until they change their racist practices! Have a great day!
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June 2023 by Pets Smith
This Korean beauty and skincare store is absolutely fantastic! The store itself is always clean and well-organized, creating a pleasant shopping environment.The staff is not only knowledgeable but also super friendly, always ready to assist with any questions or recommendations. They were able to answer all my questions and even gave me some fantastic skincare tips.What sets this store apart is the incredible variety of products they offer. You'll find an extensive range of items that you won't come across in other stores nearby. They also constantly bring in new items, and I really appreciate their commitment to carrying popular items seen on social media. It's great to see them staying up-to-date with the latest trends and catering to the demands of beauty enthusiasts.If you're into Korean beauty and skincare, this place is an absolute gem! Definitely worth a visit!
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June 2023 by Van Giang
I love this place and come here quite often to get the sun care products despite the unfriendly attitude of the woman( idk if she is the owner of the shop?) who runs the shop. She always has her eyes following you every single step to make sure you not stealing i guess??? Today, she got very annoyed and kind of angry when I want to see the expiration on the product, I usually come here and spent more than $100 each visit. There is no good customer service with this woman. There are many Korean cosmetic shop to go around NoVa, I will never come to this place again until they have a better replacement.
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June 2023 by Kara Donaldson
I had an incredible experience here! The atmosphere was warm and inviting, and the staff was incredibly friendly and attentive. I definitely recommend this place to others looking for beauty products.
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June 2023 by Vivian Cao
I love the wide variety of products they have! Literally the only beauty store I go to for all my favorite mask products !
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June 2023 by Ava F.
I think the store itself is great and they have a lot of products but man is everything so ridiculously overpriced. Besides that, the return policy is terrible. You have like 3 days to return anything (only if you have the receipt) only if it's unopened, which I don't see the point of considering most people return stuff once they've opened it and found out they didn't like it. It's nice for the conveniency of not having Korean skincare shipped to you but man, if you're paying $10 for a sunscreen on yesstyle it's going to be at least $20+ at this store. If you have the money then great but if you don't wanna pay over 30+ for an eyeshadow pallet, I would try an online company. Most online companies also let you return items you've already opened if you don't like them.
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April 2023 by Marissa Adams
Visited this location for the first time and picked a few nice finds. It’s hard to find locations that sell Korean lip tints and eyeshadow palettes. They have a lot of testers you can try out and a nice range of skincare and makeup products. They also had some lesser known brands (at least brands I’m not as familiar with). The staff was very helpful in assisting me find alternatives to items they were out of. Nice experience, very clean and well kept shop!
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September 2022 by Hera K.
Best Korean health and facial products. I cured 90% of my acne with their products. The ladies that work there are extremely helpful. The makeup imported from Korea is also adorable as well! I shop here once a month, love it
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August 2022 by vivian Jung
I absolutely love this store! It is the best korean beauty supply store and it has everything and anything you need! The customer service is amazing and I will definitely be back.
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August 2022 by Gansaikhan Shur
I wish I could leave 0 reviews. The customer service is really bad. The product I purchased was damaged and I went to the store to return it. The store owner refused to replace the product and at the end she even yelled at me lol talk about customer service skills. If you purchase a product and if it’s damaged they will not do anything about it. They care about selling you what they have and nothing else. DO NOT COME HERE.Reply to the owner:1. I never acknowledged that the product was in good condition when I purchased it. I tried telling you for 20 mins that the product was damaged when I opened it.2. You never showed me a footage. You can’t see anything from the video. You told me you saw the video but you never showed why the product was in good condition. Again it doesn’t make sense to say that the product was not damaged when it was damaged within the box? It’s a common sense. Smh
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August 2022 by Anh Huynh
Great place but honestly why would you put that you’re close at 8:00 p.m when I drove over and on the door it says close at 6:00 p.m on Wednesday, please update your sign…
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August 2022 by Michele Merenbloom
The products and staff are always the best! I always enjoy going and finding something new!
