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March 2024 by Juan Lopez
Today I had bad service... just because I didn't authorize that they were going to give the battery to another car. But I was late for work and the Hispanic man in the office told the driver to take me somewhere else to leave my car... When I negotiated that they would take my car to another auto shop, I was going to pay cash. They should choose their employees better... Because the customer is the most important and their employees fail, they want to do what they say... I do not recommend this towing service. .
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February 2024 by Suzanne Perry
We called in for a Roadside assistance tow after our key fob stopped Being recognized by the car. Blair's accepted the call and indicated they would be there within ninety minutes. (The location for pickup is only about four blocks from blair's headquarters.) Waited Patiently for the full ninety minutes and And then called when there was still no sign of Bairs said it would be about another forty five minutes. When I complained they canceled the call without telling me. Called back the roadside assistance team. They had trouble placing the request with another company because Blair's kept accepting it on the computer system (even though they weren't arriving in a tinely manner). They also gave conflicting information on why they were So late telling the roadside assistance company there was police a Activity in the area which was not true And telling me that the toby before me had changed delivery addres From virginia to maryland.
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February 2024 by Andrea Contreras
Super helpful :)
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February 2024 by Megan Brown
Nick from Blair’s towing took care of my BMW. Excellent service, great professionalism. Highly recommended using Blair’s towing. Drivers are trained and responsible with your luxury vehicles.
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February 2024 by Brad Fribley
Courteous and professional
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February 2024 by Joanne Elliott
Blair's was recommended through my Tesla support service call (my Tesla was dead, not responding to anything). While I had to wait 90 minutes for the tow truck to arrive, it was worth the wait. (I was comfortable in my local apartment.) Ahmad Bahmet, the tow truck driver, arrived a bit earlier than expected. He called upon arrival. He was patient while he waited for me to come down five floors of an apartment building. Upon seeing me walking toward him, he approached the gated garage entry knowing I had a keyfob to permit him entry. He offered to drive me up to the 5th floor to my car and asked me good questions about the state of my car as we drove. He offered suggestions and alternatives to help troubleshoot the issue. He even spoke to my husband on my cell to assess the situation. As he was hooking up my car, Ahmad told me what he was doing throughout the process. As a woman here alone without my husband, I felt safe and comfortable.
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February 2024 by Willie Dews
Company is the best?
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February 2024 by Stephanie Griffith Richardson
They dispatched the tow in 2.5 seconds and he came in 15 minutes! The driver Brandyn was awesome. Super friendly and professional. I felt safe and very glad that I got Blair when in distress!
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February 2024 by Anne Tulloch
My car broke down on the highway and Brandyn F. from Blair’s picked my car up. He was incredibly professional, kind, and made sure I was safe while getting from my car to the tow. He also contacted me prior to pickup to ensure he had the right address. Many thanks, and highly recommend!
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February 2024 by MaRoSi
I had my truck towed with Blair Towing I must say a great experience I met Nick and what great service he provided doing my tow he got me from and to my location safely. It’s was definitely great meeting Nick and I will let Blair handle all my towing needs and definitely will tell my friends if they need tow service.ThanksMark
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February 2024 by Vijay S
Nick from Blair’s towing called before arrival and was very professional. Highly recommend!
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February 2024 by Stephen Nyeste
Great experience today. Car broke down on beltway. Service was Efficient and pretty fast considering the weather. Nick was friendly and very helpful. He got me to the Shell station quickly and safely. I would rate my experience today very highly.
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February 2024 by Andrew Good
I had a chance to work with Nick this morning and he displayed exceptional customer service. He made the experience of me having to deal with a disabled vehicle quick and painless. I would definitely recommend this company to a friend or family.
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February 2024 by Ej Dent
Excellent group of drivers and a great company in general. They’ve gone above and beyond to accommodate me when needed and I can’t thank them enough!
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February 2024 by Kadie gill
My car wouldn't start and needed to get it towed to my local repair shop. I had called a few company's and Blair's seemed to be the most reputable. I called them and said they could have someone out within an hour which seemed reasonable. Nick the driver called me shortly after and informed me he was on his way. He showed up quickly. He safely and effectively winched my car onto his flatbed. He made it look to easy! He allowed me to ride with him to the shop and was very friendly and professional. Nick was an excellent driver and made me feel comfortable handing him the keys to my car . Would definitely use Blair's Towing again. 10/10. Thanks guys!
