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September 2023 by Jose Melendez
I added a new line to my plan, they gave me excellent service, thanks to Aracely for her patience and kindness
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September 2023 by Tulio Hernandez
I purchased an upgraded phone and they helped me pass on all my information. Thanks to Aracely's attention and patience, I will return for more promotions.
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September 2023 by Vincent Smith
thankfully
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September 2023 by Elvin Baltazar
I made a change of equipment and they gave me excellent service, I recommend the Boost Mobile store, I was attended to by Miss Aracely, excellent service
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September 2023 by A DK
The absolute worst experience I have ever had. Stay away from this place. I had to come in a total of 5 times because each time there was an issue getting a new line. First, they NEVER have any phones in stock. Everytime I came they said they only had maybe 2 or 3 of the phones on display, 2nd the price tags are from MAY. IT'S SEPTEMBER. May was FOUR MONTHS AGO. I asked about a specific phone that was labeled as $399 & the lady stated that the price was actually $700+ for it, when I asked why the tag was different she rudely responded " Do you not see that it says May right there?." Yes, I can read perfectly that it says that, however why not remove those tags if they are "Expired" as she stated. Those tags mislead anyone in the store into thinking they are the current prices. I asked the lady to give me a few minutes to look through the phones & figure out more information about them, instead every phone I picked up she would say " Do you want it or not?." When I finally agreed on a phone that I liked I explained I was switching over from another company. She told me to give her my phone, I asked her why & she could not give me a logical response. After insisting on, I made it clear I would not let her touch my phone. She then said she needed to get a code to switch companies & needed to call customer service. I told her I had all the information that she needed as I had already spoken to my provider, she kept going on & on about how I didn't have the code even tho She did not even let me provide it to her at all. It got to the point that this girl wouldn't even let me talk. I decided to leave the store,went across the street to another cellphone company & get a new phone within 15 minutes. STAY AWAY FROM THIS GHETTO PLACE
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September 2023 by Nataly Duran
Extremely rude people in this location. Not sure how they are still open. They NEVER have any phones available, they don't know any actual information about the phones, they don't have current pricing. The tags say one thing the phone are then priced at check out differently. It's just a messy store to deal with. Save yourself a headache & go down the street or even better, find a different company that has workers that want to help. Worst customer service ever. Closed my account with them today
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May 2023 by Cristhian Ponce
(Translated by Google) The customer service is excellent and they always give the correct information.(Original)La atencion al cliente es excelente y siempre dan la informacion correcta.
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May 2023 by Aracely Villegas
(Translated by Google) Excellent attention!(Original)Excelente atencion!
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March 2023 by John F.
3/28/23Strike one was Verizon in Falls Church Graham Park Plaza. Now I hit a strike two at Graham Center in Falls Church.This Boost Mobile is across the street from the Verizon Store, but unlike Verizon, the store is open. Latin Music was playing and the woman I will refer to as Flavia, greeted me warmly. I was hoping to get some merchandise here for my phone, but unfortunately this store doesn't sell The Samsung Galaxy S23.I thanked the lady and headed to my 3rd and final destination. I like that this store has the option of getting what you need in English or Spanish. However, I am surprised this store doesn't sell the Samsung Galaxy S23.Oh well...can't have everything.
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August 2022 by Nancy C
Don't waste your time even going to this Boost store. The customer service was horrible and information we were given was just flat out wrong and would have been financially costly to us. Thankfully we took a chance and drove to the Boost store down the street (6708 Arlington Blvd) and got wonderful customer service and correct and honest information and made the purchase from their business.
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August 2022 by K. Antonio Wright
I already don't care for the service. But the girl cause she wasn't a young lady but I will reframe from calling her something else. I went in to inquire about the ACP program and she was so rude and disrespect I assume it was because I am a black man. The customers in there when I walked in oh she was from behind the counter all helpful showing them phones and explaining service but when they left and it was just her and I the thing went behind the counter and stayed I wanted the same customer experience but didn't get it and weather I was spending $500 or .50 I was owed & due the same respect my money is just as good as the folks in there right before me Ole rude manish self she needs to be retrained on #ProperCustomerServiceSkills and I would love to be her instructor PERIODTTTT I'd whip her into shape fo sho. Customer Service is everything in my book.
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March 2022 by antiguas rucos
(Translated by Google) Excellent customer service, recommended ????(Original)Excelente servicio al cliente, recomendable ????
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December 2021 by David Torrez Guzmán
(Translated by Google) They have good customer service, I changed T- mobile phones, they attended me super well, the lady helped me transfer all my information from my old phone to my new cell phone, I am satisfied with the service(Original)Tienen una buena atención al cliente me cambie de T- móviles me atendieron super bien la señorita me ayudo a pasar toda mi información de mi antiguo teléfono a mi nuevo celular estoy satisfecho con el servicio
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December 2021 by Yesenia Turcios
(Translated by Google) Excellent customer service and very good promotions on phones for existing customers and for new customers visit the store and you will have the best experience ????????????(Original)Una excelente atención al cliente y muy buenas promociones en teléfonos para clientes existentes y para clientes nuevos visita la tienda y tendras la mejor experiencia ????????????
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December 2021 by Tulio Guillen
(Translated by Google) Excellent attention and they helped me transfer all my information from my old phone to my new phone and you have the best promotions ????????????(Original)Una excelente atención y me ayudaron a pasar toda mi información de mi teléfono viejo a mi nuevo teléfono y tienes las mejores promociones ????????????