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December 2023 by john b.
Wasted 97 days on a promotional offer which was not honored simply because I deposited money into a new savings account from another outside bank instead of a direct deposit which was not specified in the promotional flyer. Direct deposit was only specified for a requirement for the checking account promotion. Chase makes up their own terms of what "deposit" means.
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November 2023 by Geremy Lopez
Thank you Anthony Hernandez for your help 10/10 amazing customer service . He definitely made me want to be a chase customer, looking forward on doing more business with y’all. Over looking forward to banking with chase
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October 2023 by Basit Waseem
I went in today to open a bank account. Probably one the best banking experience I had, Mohammad abdallah was one of the banker that assisted me throughout the process, Highly recommended branch ! Found the customer service 100% Best
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September 2023 by Nasser Sharify
I went this location just Mr Derek is super nice parsonOther employees so disrespect people special Valeska is not respectfulPlease guys don't go to this branch.
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August 2023 by Samed aryan
Hussna hamidi is horrible! Please train her or fire her ! she is very unprofessional and rude. I have filed a complaint paper for her .
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August 2023 by T T
Went there last week. Derrick/Derek (sorry for the wrong spelling) was super helpful. He greeted me immediately when I stepped in He helped me resolve my problem quickly when I wasted 30 mins on the phone with some associates. This location also looks great and clean. I like the design. 5 stars for him and 0 stars for the general customer service that I called before I got there.
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August 2023 by Bilal Chaoui
I deposited the check Friday using mobile deposit they said its gonna be available after 9 days can u believe that I needed the money urgently to pay my bills i asked them to either give early access to my money or cancel the deposit so i can cash it in another bank they said they can't...okey i will wait for my money to be deposited and then i will close my account its the worse service ever
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August 2023 by Rasha
Sweet stuff I just suggest they add another atm, because they been having only one for a while now
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June 2023 by bsvr reddy
Very very lazy bankers working here. They don’t want to do anything for customers.They just come to bank only for pay check.Shame on this brach .
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April 2023 by Jennifer L.
This location had limited staff for a Saturday, first person helped to a point then pasted on to another staff member, she was very hesitant to help but she did like she was forced. Didn't feel welcomed and don't recommend this location to anyone.
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April 2023 by Dr Mekki
Sorry to post a negative review but I really love chase, a customer since 1998 from Midwest but this branch poor customer service just unbearable. From business banker to recipient to all. Please train them and test them or replace them.
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March 2023 by Ira Siwecki (Ira S.)
We had a pleasant experience with Hussna and the other staff member who greeted us when we came in. This office was efficient and friendly!
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February 2023 by Melissa F
Nice over a bit over the top. Having a person to greet you, interrupt you while your trying to full out your form, and then walk you 2 feet to the window to introduce you is a bit much. Just tone it down a little. PLEASE STOP CALLING PEOPLE BY THEIR FIRST NAME. This is not how every culture is
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January 2023 by Cesar Reyes
Terrible service, they didn't have any customers and I got there to open a new account and they couldn't attend because they could only attend until 4pm. Everyone was doing nothing and the worst
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January 2023 by Emre Dikici
All of the staff were so friendly and helpful. I went there 5 mins before closing, and they helped me out to resolve my issue. It took about 30 mins and they were so nice to me. I had a very good customer experience. ?
