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February 2024 by Edwin Arg
I was interested in trying on a variety of boots, however, there were unfortunately no sales associates available to assist me.
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February 2024 by Daniela Vilchez
This place has been very neglected lately, the mirrors are very dirty and the employees don't even help you. When you need it and the variety of shoes there are no small numbers.
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February 2024 by Tommy Helmy
Excellent quality, a bit pricey
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February 2024 by Elmo & Lynne
We bought two pairs of shoes. Lot of choices as usual.
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November 2023 by Bill J.
My wife and I have shopped at this location for over 30 years at least with a VIP status. A few days ago I started receiving multiple emails from DSW about a limited offer of $25 off of a purchase of $49 or more. The email said the offer was good for in-store or online with the code CIDER25. I went to this store explicitly today because I had business in the neighborhood. I don't live conveniently near the store. I did find a replacement for some sneakers that I was wearing (bought previously at this store) as well as an additional pair of other shoes. Total purchase price was about $125. When I attempted to check out the check-out clerk informed me that that if I didn't have a print out of the explicit email with the offer they could not honor it and that the code was good only for online shopping. It didn't matter according to the clerk whether the email stated this or not. I asked to talk to the manager who appeared and repeated the exact same song and dance but also told me that the only $25 offer available at DSW currently is a $25 discount on a purchase if I were willing to buy a $50 gift card. So according to the manager I would need to buy a $50 gift card plus the $125 for the 2 pair of shoes to get a $25 discount for a total purchase of $150. In other words I could have the promised $25 discount provided I spent $50 more to get it. Nobody at this store even looked into the VIP account or even considered asking the main office about the email. Did they think I was lying about the DSW email I received? Once back home I reviewed the DSW email to verify that I had read it correctly and found nothing but what I had already seen. I then logged into AMAZON where I ordered the exact same 2 pair of shoes for $95 with free shipping and free returns. I guess I learned after so many years what it means to be a DSW "VIP" customer.
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November 2023 by Mohamed ali Zaibi
Didn’t get any help there to find what i was looking for for
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October 2023 by Chris Clarke
The store is fine, but there is typically only one person working at the register which means long lines. I had done an online pickup order. While waiting in line, a lady just barged right past me up to the cashier - and the cashier waited on her, instead of telling her to get back in line. Then, I picked up my shoes and when I tried them on at home, there was a sensor on them, so I had to drive back 20 minutes each way to take it off. I actually decided to cut the sensor off instead, and the alarm has been going off for over 12 hours now, haha. It's wrapped in a towel, in a tupper, out in my backyard. Anyway, the cashier situation is not ideal.
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September 2023 by Kaley N.
Don't choose the "pick up from store" option. I feel like grabbed the pair of the most tried-on, worn out pair of shoes. Had to return and have them re-order me a new pair.
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September 2023 by Alan Kenyon
Large floor area with many options and sizes. Clearance racks had a lot of options as well. Parking was super easy.
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September 2023 by Sudhan Mahat
Fantastic destination for shoe shopping. They offer a wide variety of footwear options for all occasions, from casual to formal.
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July 2023 by Jennifer Gromada
Updating review. I think the initial perspective of poor customer service was just a matter of them being super busy. Once things settled down a young lady helped me with the measurement of my foot and ended up getting a couple pairs of great shoes. Thank goodness I have signed up for the coupons! Saved me some dough! $$
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July 2023 by Zia S.
This is possibly the worst DSW in the area, I just got back from ordering shoes online to be delivered to their store. I arrive there to pick up the shoes to find them placed in a cut open and broken box. Even with that one of the shoes (as DSW normally does) is stretched out and has a faint smell of foot odor. NEVER AGAIN!!!!!
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May 2023 by Virginia CV
At a time when online orders are increasingly popular, shoes are something that I would not want to purchased without trying on. And while we occasionally purchased shoes elsewhere, most of the time we go to DSW for its wide selection, discount prices, reward system, and excellent service.
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May 2023 by Bud Roth
Good to great prices. A few popular items aren't really cheap. Service is very good, not excellent.
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February 2023 by Jennifer M
Usually fast moving line, loads of inventory, massive parking lot.
