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March 2024 by Phyllis
This gym has gone downhill since the pandemic. Many people have left due to Golds increasing their membership and doing so without telling them.. they don’t realize the increase until they look at their banking or credit card statements.They don’t have as many group fitness classes because they can’t get instructor’s.They changed out the yoga room , rarely used ,with a few weights and punching bag. They only have 1 Fitness trainer who is actually great! Everyone else has left..says a lot . I remember months ago the hot water tap in the women’s bathroom was flowing steadily.. I talked to the manager and staff to let them know .. it’s took them days to get it fixed.. another cost passed onto the members.Then there is the inability to get the A/C working correctly.. ongoing issue especially for the group excercise room. Some of the front staff put the heat up to 74-75 because they are cold.. ugh… how about curtailing this to save money instead of jacking up memberships?There isn’t decent circulation in the facility and the fans they do have don’t oscillate. 3 fans for entire gym, 2 of which are in the group exercise room.The equipment is old and when stuff breaks they remove and don’t replace. They have 3 TV stations which are always turned to sports. Fairfax station is a bit better but it’s showing signs of the same especially the being charged more without notice... not sure what type of business plan this is but I and many others are looking into Onelife gym. Apparently they are less expensive and offer better facilities, plus most of the golds gym instructors teach there( better pay better treatment) Golds used to have the best instructors.. but they didn’t keep in touch with them during the pandemic so many signed up with other gyms. There are a few excellent instructors left.Again poor business plan!
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March 2024 by omar febres
Pretty clean, abundance of training devices. Hot water showers. Personal trainers on demand. Overall experience 5 stars.
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March 2024 by Kerry Altman
If you want a fancy, luxurious gym with a spectacular locker room, pool and spa , this is not the gym for you. If you want a clean workout space with good classes and an abundance of well maintained equipment, this is your place.
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March 2024 by Yaquelin Velásquez
I do not recommend this gym because they have not renewed machines for years, I like to use the sauna but it is turned off all the time . Gallow Rd Falls Church)
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February 2024 by Sara Wachspress
Class with Megan is always great.
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January 2024 by Jarek
Solid gym with good enough equipment. A little lacking when it comes to barbell choice and squat rack availability so if you're a power lifter or Olympic lifter, this won't be a top choice. If you're looking for a variety of machines and a generous free weight/bench press area, this won't disappoint. Staff has been friendly though I've only encountered the opening employees. Bathrooms/locker rooms are nice and clean, sauna works, sanitation stations are consistently stocked.All around solid do-all gym option close to the highway, great for commuters.
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January 2024 by Malcolm Smith
This gym is pretty cool. Definitely showing its age though. Plenty of cardio equipment in good shape, but a renovation with new equipment on the weights side of the gym wouldn't be bad. Employees are always nice.
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December 2023 by sharon parks
Aleeza is great! She’s so positive and I love seeing her welcoming all members with respect. She went out of her way to listen to my concerns and is really easy to talk to. She does not carry the typical corporate attitude but is humble and easy to connect with.
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December 2023 by Kubra Ozkan
My brother has been trying to cancel his membership for the last 3 months. He sends the emails you want him to call and makes 3 phone calls. He is out of the country and taking care of our father who has stage 4 cancer. Golds Gym has been frustrating and headache along the way. We have been trying to cancel the membership since August. Everyone we called said they had canceled, but they didn't. I will look into how I can claim this customer service. We've never experienced anything like this before.
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December 2023 by Will Jason
I love the GM of this location. She deeply cares about the members and goes out of her way to help you out. Reach out to Aleeza for any questions. I would have cancelled but she is really understanding.
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December 2023 by Ready Player 1
3 months of broken men's sauna with no firm fix date shared. Dissappointing management of amenities.
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December 2023 by Cameron Knight
Terrible experience with hidden costs. I was promised a reminder to cancel the ABC fitness app before charges applied, but that reminder never came. Now I'm out $120 due to their oversight. The gym itself is okay, but don't fall for the sales pitches—they're not to be trusted.
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October 2023 by Brian Guise
The gym itself is fine, however, I would not recommend this gym due to the management engaging in shady business practices. I specifically declined an add-on service and then asked for it to be removed on two occasions, each time, the person at the desk wrote my information down and said it will be cancelled. There is hardly anyone ever at the front desk if you need something, and they often say a manager isn't around. When I finally was able to find a manager, she asked if I could come back the next day or wait an indeterminate amount of time. I asked about refunding the add-on service and she said that since she did not have an email from me, there's no proof I tried to cancel it (no one told me to email or gave me email information). She was unapologetic and told me it was my job to follow up to make sure it was removed (even though I was there to remove it and she asked me to come back the next day). There is a logbook of requested contact yet she wouldn't entertain even looking.
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October 2023 by Amy Allio
This is the most terrible gym I have ever been to the floor isn't level it opens late on Saturdays the equipment is circa 1978the front desk man is rude and odd there isn't anything good about this gym
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August 2023 by S Ae
I'd give it 5 stars but the sauna is often not turned on, and have to request it to be switched on, therefore, it's never hot enough, not even after a while. Otherwise I like the gym. Good equipment, clean, staff is cool.
