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August 2023 by Margaret L
Reggie and Justin were awesome
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June 2023 by scott olson
Very helpful pleasant staff
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April 2023 by Sidney Formal
Great service from Reggie
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April 2023 by Ken “Air Force Ken” C
Unbelievable service! David was totally an expert and wow got me exactly what I needed in like 8 minutes
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January 2023 by Tonyjmg
The service is amazing, they are very patient with those of us who speak little English.
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September 2022 by Nick Barry
They had what I needed in stock and at a great price. It was an excellent shopping experience. Well done!
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April 2022 by No Name No Name
Great guys here and they go the extra mile.
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August 2021 by don menn
Stellar service from Justin at Falls Church.
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June 2021 by Tom Saporito
Amazing! Reggie worked so hard to find me the perfect part for my repair! The store is well organized and clean, service is great
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May 2021 by Jason Lee
Because Justin is there, this store deserves 5 stars.My hvac pulley broke. Had to wait 3 days to get the new pulley. Justin suggested me to use the super glue to fix pulley for temporary uses. He offered me all the tools and nicely teached me how to use it and fix it. (He have done the most important glue job) Thankfully the weather was not hot, i did not have to use AC, but the glue was strong enough.Extra thanks to justin again.
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March 2021 by Deek Laforest
The staff at store 903 guys are really great! They always go out of there way to help me. There very Honest. Needed a 10hp motor and couldn’t find it anywhere, They were able to source the motor out for me and had it delivered to the store within 24 hours. They even help me load it in my truck. Thanks again Guys!
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March 2021 by Stephen Wolfe
Had many Great experiences until today.. The guy up front goes crazy about waiting outside and 2sec later says OK I am allowed inside!Stop trying to scare people and control them!! He then goes on rant about Not accepting cash?This guy does Not belong in Customer service!I will make Grainger my very Last option...
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September 2020 by Bob Hummell
Quick, professional, good price, had it in stock. What more could I ask for.
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August 2020 by Chen Zhang
Send one of my employees to pick up a order of 3 items.When the items came, i only received 2 of the 3.Branch does not have direct contacts, have to go through their cooperate number to get any sort of help.
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May 2020 by Jack
Fully competent staff. Lockdown or not these people knew what I needed and had the part on hand! My compressor pressure switch malfunctioned after 50 years of continual use and I needed to get back to work asap. Grainger and its associates knew the best fit for my situation. I could not have been more thrilled to see Americans at their best in whatever situation thrown our way. Bravo and Godspeed.
