-
February 2024 by Joe Canales
Wow I came in literally waited for 10 minutes before anyone came and talked to me
-
February 2024 by Jason Andre
Good parts!
-
July 2023 by Jim Iddings
Had hard to find gasket material
-
July 2023 by Debbie Pearson
Napa is a good place for car parts...the first place I usually try before any other. Thank you Darrell for your help finding the tools I needed?
-
March 2023 by Julie L.
Damsel in distress here and went to Napa for help. Great customer service! Especially Leo who did not pressure me to buy an adhesive remover for my rear view mirror. Instead he used a solution he had in store. He was very helpful!!! Thank you Leo....
-
December 2022 by Rachael O.
Excellent experience! I came in to get a new car battery because mine died. Looking up the part was straightforward. I was going to carry the battery home because I lived pretty close. (I realize how that was not the best idea.) One of the clerks insisted on driving me home, not because I was a girl or to get my number. It was a HOT day and I had recently lost my dad so being in an auto parts store reminded me of him and I'm sure it showed on my face that I was a little overcome. It's what I call a bespoke customer experience.
-
October 2022 by George
The staff is extremely reliable and honest. I lost my cell phone and Julio spotted it on the street miles from the shop. He was able to contact me through seeing a text message with a friends phone number that he took the initiative to call. She then contacted me that he was trying to reach me that he had found my phone on the street. I don't think people would go through the effort to try to find somebody. He even contacted someone that he knew that worked for Apple to get advice on how to do this. This is a testimony to his honesty and trustworthiness as an employee of Napa, and I would surely go back as a customer.
-
October 2022 by Andrew Vance
Found what I was looking for easily. Much easier to approach and park from Maple Ave.
-
October 2022 by George T.
The staff is extremely reliable and honest. I lost my cell phone and Julio spotted it on the street miles from the shop. He was able to contact me through seeing a text message with a friends phone number that he took the initiative to call. She then contacted me that he was trying to reach me that he had found my phone on the street. I don't think people would go through the effort to try to find somebody. He even contacted someone that he knew that worked for Apple to get advice on how to do this. This is a testimony to his honesty and trustworthiness as an employee of Napa, and I would surely go back as a customer.
-
June 2022 by Ernesto Roubert
Great prices online and pick up at this store. Great customer service. Bill was very thorough and attentive to my orders. Appreciate that greatly.
-
May 2022 by Matthew Layton
Avoid at all costs! Despite clearly stating on their website that they install batteries purchased at their store (see screenshot), they absolutely do NOT provide this service. When I called ahead to check, the gentleman who answered the phone acted as though I was crazy. I have no idea how they stay in business if this is how they treat customers.
-
March 2022 by Dana Hummel
Very friendly staff and helpful in getting the right parts. Recommended.
-
December 2020 by Christopher Gadon
One of the last great parts stores, no frills no thrills just whatever you need without hassle at a great price.
-
July 2020 by Hugo Poron
They open on Sundays
-
January 2020 by Bettina
They could not have been nicer. Replaced my old car battery for free, although the warranty was already expired. Trustworthy. I will go there again!
