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July 2023 by Rwp 0191
This goes to Navy Federal as a Whole. If you have a Problem with them and report them to the CFPB or BBB they will close your Credit Cards with them as a form of retaliation so be warned!
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February 2023 by Diane Evans
The staff was very pleasant and helpful. I would recommend this branch to everyone.
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February 2023 by ChrisTheSoftware Guy
My new favorite spot
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January 2023 by Gordon Banks
Went in for the first time today and it was great. I expected much worse given some of the other reviews. The place is well-staffed and clean. Everyone was very friendly. Really, it was just like every other NFCU location--and that's a good thing.
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July 2022 by Tsegaye Shimeles
Great service Thank you
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May 2022 by Zia Jalali
Extremely awkward branch ?
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January 2022 by CachesCATWALK _
I have been a member of Navy Federal since 2008 the service here was disgusting! Manager was rude and the tellers were awful. They couldn’t explain anything they were saying properly and not patient. Not willing to help! It’s HORRIBLE HERE! Don’t ever go! The manager on duty today at 12:30 was a tall brown male and he was very disrespectful.
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November 2021 by Todd H.
Navy Federal Gift cards charge an inactivity fee every month you don't use the card; they stole my entire $75 gift. It's in the fine print. It's legal corporate theft is what it is.
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August 2021 by Alexander B.
Great bank. The workers there are always nice and welcoming. They also offer notary services at that location.
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August 2021 by Christian B.
They held up a cashiers check for over 5 business days. Garbage service hung up on me after 2 hours.
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June 2021 by Peace Love
Wonderful services
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May 2021 by HBDIVE clicknstix
We are long time NFCU members. We appreciate the professionalism of the staff of the Barcroft branch. We were looking to purchase a new/late model car. They answered all our questions and gave us practical guidance on our loan. The loan and car buying service through the NFCU Truecar buying service was fast, easy and way less painful than all of our online searches. We found our dream truck and a great dealership for a great price, this was truly the easiest car buying experience we’ve ever had, even in the midst of COVID.
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April 2021 by yasmin mohamud
Terrible service, I thought I’d never experienced such hypocrisy. My fiancé and I were greeted with rudeness and hostility and the same happened to another people of color as well. The woman said to us she “could only serve one person because of the pandemic” a few minutes later, a non-POC couple, which is TWO PEOPLE again, entered the bank and it seemed like the rule that she gave to us didnt apply and served them with no hostility and more welcoming than me and the previous POC couple that went in. As much as I want this issue resolved, I know to NEVER come back to this location again.
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November 2020 by Timothy A. Moore (Pastor Timothy A. Moore)
The best customer service at this branch