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February 2024 by humam alchalabi
This is one of best stores in the whole DMV area. The store supervisor mrs, Randa Alattar is so kind to everyone and she cares about all the customers. Best service ever. Thank you mrs. Randa for helping me during my visit
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December 2023 by Charlene Eason
Bought two beautiful coats!
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October 2023 by Arjumand Syed
Great collection, but the staff who was billing, Ms. Adriana was extremely rude! She acted like she was doing me a favour by letting me pay for something at her amazing store! I will definitely not be coming here again even though I love the collection, only and only because of her. And I will definitely tell all my friends to not come here either.
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July 2023 by Sunny Day
Hi,Horrible, rude and racist person calling herself manager.I was at Ross last Friday, 14th of July, 2023 around 7pm to return one item of $ 7,- .I shop at Ross for more than 20 years and my family as well and I used to recommend Ross to my friends.Facing a bad experience with that bad person so called manager.With the receipt and the tag and as I paid cash in the first place, I asked her to return it with cash , she said no and insisted not to, even though, I tried to explain to her that try first the system, it will help you or ask someone else or the manager and then she was like smiling with humiliation and told me, she is the manager and if I don't want the store credit. She said , go to another store without any shame. You can check the camera footage.I told her that I used to shop atRoss before they made a mistake and hired you because you are chasing people from the store and you wanted to make people hate this store.I had the intention to buy some stuff that day after the return transaction and because of her , I took back that item and left.Please do investigate as I can't accept the humiliation.I did ask for her name and it'sRANDA.Thank you
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July 2023 by Gipp White
I shopped there on 6/13/2023. I found some nice bargains. I went to the register only to wait over 30 minutes. One cashier for customer service, one tagging clothes and one checking customers out. Oh and one sitting at the register repricing. It was ridiculous. Person in front of me left. I then had enough and put all of my things back where I picked them up from and walked out the door. Outside was a normal day but inside line was like black Friday
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July 2023 by Louis Yacob
Large store with plenty of merchandise however the selection is not as premium as other discount chains
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June 2023 by Debra Pearson
Wish they had more size varieties and shoes in right size stock. See a good shoe but not in stock ?
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May 2023 by Keith James
Nice store very clean had alot of things there that I needes
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May 2023 by Let'sFUcK uALLBLIND
so fun (never: know whats here, (" :know big quality 4low$)
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May 2023 by William Millhouse
Teen daughter need outfit for the white house and Ross had just what we needed.
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May 2023 by Mi chael Johnson
Low rating store management with LP coordinated checkout clerical functions slowing up check-out
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May 2023 by John Floros
I wasn’t in the bathroom for 5 minutes then I got rushed out because I wasn’t in there a minute before they started knocking on the door and they keep on for two minutes then they spoke 5 different languages before English and said you are taking to long you need to get out so it’s really just staff and management
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April 2023 by Ernesto y Yamelis Borges
Excellent choice of luxury brands clothing, for a much cheaper price. I found some clothes on the floor, but that’s customer’s fault, not everyone puts clothes back on the rack. All in all I did like the store.
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March 2023 by Hasan Gunduz
What a joke manager this store got. He refused to refund, with an attitude, a damaged jacket I bought. I had the receipt but he excused the removed tags. They should change their name to Goodwill since the quality is below average. I have doubts that the jacket I bought was a returned product and it looked as old. I made mistake buying it in the first place. My mistake cost me 45$. I will never be coming back here again. Horribly unprofessional.
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February 2023 by David Williams
Well I went there just for some art supports which their same kind as other places have but they're cheaper normally I shouldn't be telling because now they might run out but my daughter came and snagged mine so I had to get more I try to keep them on stock
