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January 2024 by suzanne sinclair-smith
When I first took my car there for the mandatory inspections, I asked them to see why my tire pressure light was always going on, and I mentioned that a couple tires seemed to be leaking air. They told me the light wasn't on. When I picked up the car, the light was on, of course. Eventually it was clear the 2 rear tires had slow leaks, as I had to keep pumping them up. I took the car to Smokeys again and told them to check both rear tires because I had to go on a long road trip in a couple days. They checked and fixed 1 tire but not the other. They didn't even check it. They said my tire gauge must be wrong. Any car owner would know if a tire kept going flat, but they said it was fine. I did the road trip and had to fill that tire twice. I took the car somewhere else, and they found a nail in the tire and plugged the hole. So if you go to Smokeys, be ready to assert yourself, because they may treat you condescendingly and dismissively, like they did to me. I'm giving 2 stars because Smokeys seemed to do a good job on a couple other things, but I don't like being treated like I don't even know how to use a tire pressure gauge.
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October 2023 by Leslie Orr
The manager was respectful, engaged with the customer, and very educational about car repairsServices: General repairs & maintenance
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October 2023 by Cliff R.
I took my car to Smokey's Garage on Tuesday. They did a quick check and said they could not fix the problem that day, but told me to bring the car back on Thursday early and they would find and fix the problem. I brought the car in on Thursday at 8am, after rearranging my schedule for the day, and was told Smokey's is too busy to look at my car today. Smokey's told me to bring the car in on Thursday, which I did, then they did't comply with their agreement. This is not how a good business operates.
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July 2023 by Jeff H.
What's happened to Smokey's? Whoever worked the front desk the last several years is no longer there and replaced by a surly, sarcastic, rude guy. Simple questions over the phone about bringing a car in for an oil change are met with a rude tone about them not taking appointments for that service and to just bring it in. Then when the car is brought in - told they can't accommodate an oil change for a week! When questioned - "we'll it's not yesterday, yes next week". Maybe you should take appointments and replace the front desk guy! Smokey's used to be reasonable priced and was our go to place, disappointing we will have to go elsewhere now.
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June 2023 by D S
Friendly service at an affordable rate. Needed a last minute fix and they took me in morning of no problem at all. Fixed the issue and even explained the why behind it. Good, honest, hardworking garage. Give ‘em a try you won’t be disappointed! 5/5 Stars would recommend to anyone
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June 2023 by Monica Richter
DO NOT USE THIS REPAIR SHOP. One star is generous, and I wish I could give zero. I brought my car in for an emissions test to renew my state registration, and while my vehicle was in their possession, they cracked the control screen on the front. The most astounding part is they wouldn't even take responsibility for their mistake and did absolutely nothing to make this right. They just said "we didn't break it." It was in perfect condition when I brought it in and now it's cracked. Despite being very close to our home, we will never use this shop again. If an auto repair shop is going to cost automobile owners more to bring their car in by breaking things they shouldn't even be touching, they really should not be in business. A $28 fee for an emissions test will now cost me hundreds to have my display fixed. Shame on them.
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May 2023 by James Koh
I warn everyone to avoid this place. Instead of fixing a your car, they may actually make your car worse. This is not simply my imagination or a theory. I brought in my car which had a suspicious sound from clutch/transmission, but was normally drivable. A mechanic ( slim and 50 ish Caucasian looking guy) intentionally made the symptom worse by trying to operate it rough. The car became disabled after his testing and had to be towed to my home. If there are many 1 star review like this, there is a reason.
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May 2023 by D H
Went for inspection. The person got my car dirty and complained the whole time. Not the owners fault but that worker probably shouldn't work there.
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May 2023 by Douglas Belnap
Been here multiple times. Honest people. Fast service, highly recommend, will continue coming back.
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May 2023 by Monica R.
DO NOT USE THIS REPAIR SHOP. One star is generous, and I wish I could give zero. I brought my car in for an emissions test to renew my state registration, and while my vehicle was in their possession, they cracked the control screen on the front. The most astounding part is they wouldn't even take responsibility for their mistake and did absolutely nothing to make this right. They just said "we didn't break it." It was in perfect condition when I brought it in and now it's cracked. Despite being very close to our home, we will never use this shop again. If an auto repair shop is going to cost automobile owners more to bring their car in by breaking things they shouldn't even be touching, they really should not be in business. A $28 fee for an emissions test will now cost me hundreds to have my display fixed. Shame on them.
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May 2023 by Bret H.
They were able to fit us in that day and had our tire repaired shortly after drop off!
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April 2023 by Sagar Sharma
I dropped my car off at Smokey's exactly four months ago, and they haven't done any work on the car. They identified the problem within a week and said it needs a new neutral safety switch so I ordered the part and it arrived a couple of days later. Since then I've called and went to the garage multiple times but they still haven't replaced the part. I paid to have the car towed there and don't want to pay for towing again so I have had no choice but to wait. WOULD NOT RECOMMENDService: General repairs & maintenance
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January 2023 by Ather Jamal
A great place to be trusted. Experts and experienced staff work with devotion and upto complete satisfaction of customer with reasonable challenges.
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December 2022 by Robert H.
Just totally awesome crew here! Thanks for helping me when I was in a bind. Very personal and attentive. Nice people here and very skilled.
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November 2022 by Clarry E.
They guys have always done a good job at a fair price in a reasonable amount of time and honored their upfront price quote. They stay busy but operate on a first come, first serve basis so take advantage of the overnight drop off.
