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April 2024 by June
This one is not a comfortable place to sit and relax in. It's tiny and there were a bunch of screaming pre teens in there. I'm surprised no one asks them to quiet down. Disturbing.
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January 2024 by Gilbert G.
Convenient location for a Starbucks if you're visiting the Falls Church Giant or the Apple Federal Credit Union next door. I've come here during off-peak hours and the service is good for basic coffee. Space is limited inside - so it's not conducive to working quietly. Be sure to watch out for cars as you return back to your parking spot in the lot across the street.
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November 2023 by Lauren S.
Quick service, however my experience today was a little disappointing. I waited to ask for a few packets of sugar after receiving my drink, but unfortunately was ignored. I overheard one of the associates mentioning loudly that I could wait even though they were free to assist me. A quick tip to the store: sometimes people waiting with their drink, don't have a complaint, rather they just are asking for an additional item for their order!
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August 2023 by Cathy B.
8/13/23 5:46PM: Best customer service, thank you so much! They accommodated a last minute change to my drink orders and I'll always be thankful!!!
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June 2023 by Esther Han
The nicest people EVER! I asked for something sweet but different. They made me this drink, asked me to sip to check if it was my liking and said they would adjust if needed.It’s now my new favorite drink. It’s sweet but if you want a dessert coffee, this is it!
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April 2023 by Jean Pierre
Phil and his team is the best!!!! We almost went to the other Starbucks, but we remembered how awesome Phil is. We will always go to this location when in the area. They are the nicest! Go say hi to Phil and his team.
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March 2023 by Paul Kersey
Anyone who knows me and reads my reviews will know, I don't hold anything back. So here it goes:Besides the fact that staff friendliness is hit or miss, Can someone please explain to me it was bad enough this place closes at 7.NOW IT'S 6PM THEY CLOSE? WHAT THE LIVING HELL IS GOING ON HERE?WHAT'S NEXT? 5? 4? 3? 2? 1?I want to know why and who was the person who made this decision. It's completely stupid.If we are going to close this earlier and earlier, then don't even open then. It's a waste of time.Go here if you want folks but they won't get a cent from me again.
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December 2022 by Monika Rhodes
I was always impressed how this Starbucks always had it together, and with app orders ready when they say they will be. The manager with the ponytail- Dave I think? Is always so friendly and helpful. But if he isn’t there that day, this place seems to be a mess. The last several mornings (over a few weeks) I’ve ordered my coffee and breakfast sandwich well in advance, they have not had the sandwich ready for more than 10 mins past the estimated time ready. A few minutes, okay, more than 10- now I’m late for work. The baristas seem super flustered and making excuses that someone’s not there, or they’re really busy. Instead of wait, I asked for a refund of the missing item. The first time they didn’t know how to do that, but luckily today they took care of it promptly. I will be more hesitant about ordering from this location in the morning moving forward.
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December 2022 by peaharp
I was always impressed how this Starbucks always had it together, and with app orders ready when they say they will be. The manager with the ponytail- Dave I think? Is always so friendly and helpful. But if he isn’t there that day, this place seems to be a mess. The last several mornings (over a few weeks) I’ve ordered my coffee and breakfast sandwich well in advance, they have not had the sandwich ready for more than 10 mins past the estimated time ready. A few minutes, okay, more than 10- now I’m late for work. The baristas seem super flustered and making excuses that someone’s not there, or they’re really busy. Instead of wait, I asked for a refund of the missing item. The first time they didn’t know how to do that, but luckily today they took care of it promptly. I will be more hesitant about ordering from this location in the morning moving forward.
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November 2022 by Alex Clark
This Starbucks is a really positive experience! I came in for breakfast after grocery shopping and the barista was so nice and thanked me for coming with a smile. Made me feel welcome!
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November 2022 by Jacky Teo
I had been to a previous Starbucks where they didn’t make my drink properly. However, I went to this Starbucks where they fixed my drink and they were very nice and helpful.
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October 2022 by Andrew Frohberg
My daughter and I went in with her clearly doing the pee-pee dance. As we darted to the bathroom, a barista told me the code, which really made my day. Oh, coffee was good, too.
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October 2022 by Christopher Silva
By far one of the most disorganized Starbucks I've been too. Ordered 3 drinks and 2 croissants. Waited nearly 20 minutes to have the drinks come out. Almost felt like I inconvenienced them for asking about the drink.
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October 2022 by David Family: Doctor
Extensive outdoor seating on large, regal wooden picnic tables with heat lamps built in, for the winter, and huge Mediterranean-style yellow umbrellas to block the sun, in the summer. The whole plaza has deluxe seating. // Thanks Federal Realty Trust.Wheelchair accessibility: Long ramp
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September 2022 by Fraser Street
Limited seating outside. Fairly small store.