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January 2024 by Charlene Hill
Most pleasant, courteous, knowledgeable staff. Very helpful and patient andn they made sure our issues were resolved before we left. So appreciate for them
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December 2023 by Brian Bauer
Fast friendly service. Very knowledgeable no issues. First time that’s ever been with att. Usually have lots of issues. This store hands down the best.
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June 2023 by cindy tillapaugh
We were impressed with the professionalism and customer service provided by Danielle-the store manager. She helped us with our phone trade in and improved our billing statement by informing us of discounts we were not aware of. We wanted to pass along our gratitude for a wonderful experience.
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January 2023 by Eunice Carwile
I had a real problem with my AT&T cellular data plan for my iPad. I've had the plan for years, but when I tried to renew it online, I got into a digital mess! So I went to the AT&T store--DUH. When I walked in, I was expecting a long explanation about the difficult process there would be to work out that mess. Gavin, the store manager, was so friendly and calm! In a few minutes, he cleared up the mess and created a new data account. I wish I had gone to see Gavin before I got into all that craziness online. Thanks, Gavin!
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September 2022 by Rich W.
I'm not one to write a lot of reviews but I think the Farmville, VA AT&T store deserves one. I've been to a number of cellular stores in the past and I have never received the quality of service that this store provides. Every employee in the store was super knowledgeable about the products and services offered. They were extremely helpful in getting a Netgear Nighthawk hot spot set up and transferring over phones from family members to my AT&T account. Everything went smoothly and all devices have worked flawlessly since leaving the store. I couldn't be happier. If you need expert advice on cellular products this is the store you should visit.
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September 2022 by Richard T.
Took my At&t phone into the store today , per customer service to exchange a SIM card at no charge, this is a prepaid phone when telling the service tech at the store that I was sent in to their store to get it exchanged because of poor service after phone Towers being updated in the area. the customer service rep laughed in my face when I told him that it was a prepaid phone like it was a big joke. I had expressed I had been a customer for 20 plus years. my personal opinion this is not how you treat your customers.... when you're being told by customer service corporate to go in since they could not pinpoint the issue.. This is the problem with people today that they don't Respect themselves much less anyone else..
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August 2022 by Karen Short
Rudest, most unhelpful, money grubbing place I have ever had the misfortune to have to visit. Don’t go near this place if you have a problem with billing. All I got was “well I wasn’t here then (May), so I can’t do anything about it.” All they want is their money and for you to keep your mouth shut about any complaints. Then he demanded that I leave HIs store. I thought it was AT&T’s store. I would never recommend this hell hole to anyone and would suggest Verizon to everybody who wants a respectful place to buy a phone.
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July 2022 by Sallie Gentry
Taylor has excellent customer service. She was very nice and helpful. She fixed my phone with no problems.
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July 2022 by Darlene Gee
The BEST AT&T store on the east coast !! Whether paying your bill to a question answered they are on their A game!!!
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July 2022 by Isabelle O'Keefe
Much better with new management. Excellent customer service. 10/10 would recommend.
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June 2022 by James Keesling
chill dudes there one guy is a vet won't screw you
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June 2022 by Brandon Bell
Great staff. Great service. Highly recommend!
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May 2022 by Jack's Junkyard
The folks here are knowledgable and helpful. They will set you up right and find every discount for you that they can.
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May 2022 by G Baby
Love the crew very knowledgeable
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July 2021 by Jason Beswick
A lady name Rachel was one of the best employees I've ever worked with. Her attention to detail and willingness to listen was outstanding. Had great selection and excellent customer service. I recommend.