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February 2024 by karen mann
Professional friendly and easy to accommodate.
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December 2023 by William
The best!
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December 2023 by Zaki Duns
Awesome experience
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November 2023 by Robert Sarkisian
The vehicle, a Nissan Altima, was a joy and a pleasure to travel in. The system of customer service is broken. I left my EZ-Pass transponder in the vehicle and you have to go through a national switchboard to get through to the local office. I was disconnected after being put on hold three times. After driving from New Jersey to Virginia all night, my frustration led to this old, overtired driver to drive back to get the transponder. I was not happy with a system I consider broken, but the vehicle provided made the travelling a pleasure.
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October 2023 by Allen Hurst
Enterprise is the worst experience of my life. If you can get through on the phone they are rude. My insurance company sent me to them and I have been treated so badly I guess I will be walking until my car is fixed. So much for having confirmation numbers and the need for a car.
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October 2023 by St. Clair
CJ and Vernon at Enterprise Car Rental in Farmville, were very professional and helpful when I needed to rent a car. We had been hit by a moving truck and they just took off. Vernon came to pick me up, all the way in Meherrin and CJ took care of everything else. Thank you gentlemen, for taking such good care of me. If you need to rent a car, this is the place.
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August 2023 by Pastor Paul
Worst experience ever. Called the office over 2 hours ago with no return call. Drove from Burkeville to Farmville office to be told that there's no way to get a rental unit to Missouri. The lady didn't even try!! My truck caught on fire last night, and I just want to get my wife home. Not looking for sympathy, just a rental. Thanks for nothing @enterprise.
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August 2023 by tony gagliardi
on hold for 30 min unacceptable what business lets customers stay on hold for that long SMH
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July 2023 by Damari Ridley
If I could give a 0 star I would we reserved a car weeks in advance and we get here and they say there are no cars…. very unprofessional
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May 2023 by Brandy Colbert
Always a good experience doing business with them. The gentleman that helped me has helped me a few times within the past 2 years. He's always smiling and pleasant to work with. I highly recommend Enterprise if you're in need of a rental.
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April 2023 by Sharon Helmick
Such a friendly place and staff is very helpful. The cars are top notch very updated, clean and nice. Very clean also.
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January 2023 by William Brooks
The service here is the worst.Once, we rented a car and were a little late picking it up. Apparently, there is an unwritten policy that if you're late, they don't need to honor your reservation. This policy was not mentioned when I spoke to the manager prior to pick up.Another time, I rented a vehicle and showed up right at the scheduled time. I was told it wasn't ready and would be at least an hour. So they get to be late, but you don't. He then told me he would have to help the people who had "booked first" as if I didn't have a booking.Both times, the manager has been rude, dismissive, and condescending. He clearly has no grasp of the concept of customer service. I guess you can get away with that when you're the only game in town.
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December 2022 by Diane Rash
Don't bother reserving anything at Farmville. This is the second time I reserved a minivan weeks in advance and show up to pick up and they dont have a minivan. Drove all the way to Staples mill and broad and Amanda came through with a minivan.
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November 2022 by Jessi Znosko
The staff is phenomenal. They always take care of my needs for a vehicle for work purposes.
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August 2022 by Penny McPherson
CJ and D did a good job with trying their best to serve us. Thanks guys.
