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February 2024 by Diane E.
You've lost the magic! My husband and I have furnished most of our home at Greenfront...traveling almost four hours to have the experience of the great diversity in selections and price. We arrived this afternoon, fearing that we may not have enough time to visit all of the buildings (in the past we've allotted a minimum of two full days to maneuver through all of the buildings and take photos and notes of the location of items that we've liked). When we arrived today, we found that all of the selections in all of the buildings and on each floor, looked the same...the charm and character was GONE! ....and the prices were VERY inflated!! We have sent no less than 50 different families to greenfront for its uniqueness and price....NO MORE! You have become a cookie cutter experience that can be found anywhere. So sad.....you've lost our business and our referrals! The reason I gave you three stars instead of two, is that your staff is friendly and helpful and the showrooms are clean and well lit.
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January 2024 by Michele N.
We bought a lot of furniture. Great selection and very good pricesUnfortunately 2 of our Italian leather recliners had issues- seam coming apart and uneven frame. Customer service was AMAZING! They quickly sent out a person to try to fix the items. When that wasn't possible they delivered us two new recliners. It's rare in these times to have such exceptional service.
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January 2024 by Sandra S.
Best value in insurance ever! Jennifer came to our home and had already done her research to get us into the best insurance policy. Giving us more coverage for less money. We even got free roadside assistance which we used at home and while traveling.
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December 2023 by Vanessa D.
I visited Green Front in search of a rug for my family room. Not one person spoke to me in the 2 hours that I was there looking. I visited several buildings and asked about a few items and no one helped or even showed any interest in my queries. Huge loss as I ended up buying a large rug, couch, 2 chairs and an ottoman from another store.
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October 2023 by H P
Great day trip and plenty of furniture to choose from. Plan to spend many hours hear. Many different building to search through. BRing your walking shoes!
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August 2023 by Jeff B.
I preface this review by sharing we did not buy on our first visit to Green Front Furniture. Nor did we enter every building of the 900,000 square foot of buildings. We did visit the 5 buildings of most interest to us. We were greeted by Diane in our first building who explained the layout to us. We found everyone working at Green Front to be very helpful and friendly. The prices were not unreasonable but I did not find big discounts. We inquired about shipping to our home which is several hours from Green Front. The shipping quote was very reasonable. The biggest attribute for us was the wide selection of furniture. If you can't find it at Green Front it is probably going to be difficult for you to find it somewhere else. The buildings are really cool and fun to navigate. The website is very helpful to locate lodging and dining for first time visitors to Farmville, VA. Overall a very nice experience.
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August 2023 by Elizabeth Chandler
Amended review: 08.12.23 The employees at the distribution center saved the day with their attentiveness and courtesy when I went to pick up my ottoman. I interacted with two men an the woman from the office and they were exceptional. The ottoman is perfect and I am very happy to finally have it. I am aware of production issues these days (as mentioned in your reply, below, which failed to address the main point of my initial review i.e., poor customer service - unresponsive to my inquiries), but if I had felt that someone was being responsive to my inquiries, I wouldn't have felt blown off. At any rate, you should thank your distribution center staff for making me feel like a valued customer and bringing this matter to a pleasant endingOriginal review: After 2 months I called repeatedly to check up on the order and got only one return call, promising to find out, then never called me back. I finally called and asked to speak to the sales manager who told me the order was due the following week and promised she would call me when it arrived. After no call the following week, I called and the receptionist put me on hold and came back to tell me my order had "just arrived" in the warehouse. My frustration could have been avoided if only someone from the sales staff had followed up on my inquiries!
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June 2023 by Dean C
If you can't find it here, it is not available. We were looking for oriental rugs and found the perfect rugs for our home. The staff is very helpful.
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June 2023 by C M.
Greenfront has a diverse collection of styles and designs. The store is very busy on Saturdays especially when the university is in session. Unfortunately the store's inventory and pricing is for the select few who can afford their prices. There is approximately 1,000,000 sq ft of space consisting of 12 buildings of decor from all over the world. It is definitely worth the visit to see their collections of designers. Their gift/merchandise store is somewhat eclectic and carries an array of items if you're looking for that special gift for someone especially for a holiday since they do change their merchandise to cater for each occasion. If you do go to visit wear super comfy attire especially shoes and take a break to go to the local coffee shop, diner, or nearby eatery. It will definitely take a person all day to tour all their buildings.
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May 2023 by Allison R.
What you have heard is true! So much furniture, so many choices and such helpful and friendly staff all nestled in a lovely small Virginia town. Worth the trip!
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May 2023 by Nook R.
I made similar comment on another website. I feel that most of reviews are unrealistic. I purchased a few pieces of furnitures from the store I have contacted Kim Taylor and Lisa Burnett regarding one of them is not in perfect condition left voicemail and send a few texts and I have been completely ignored. Totally unprofessional I have searched in BBB website to complain but they are not registered. It appears that they are getting away with lots of unsettled businesses .
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April 2023 by Jethro J.
Excuse my mis wording, "new management". Greenfront is a three gen business but the current gen does not offer the possibilities demonstrated by the prior gen. We are not children or stupid. We found the " bargin centers" you spoke of. They just didn't have much to offer. Under the past gens almost the entirety of the buildings had something to offer. Often one offs or otherwise unique items at reasonable prices. I can order the same cookie cutter like items online. I guess the old saw is incorrect, the fruit can fall far from the tree.
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April 2023 by Kara Stevens
Several of the employees at this location have been extremely rude. They act like you are bothering them when you ask for help. I have been attempting to inquire about a table I saw a few weeks ago. I live an hour away so I called the store to ask if it was still available. The woman was rude and refused to go check to see if the table was available. The past 2 times I have been to the store the customer service has been awful. The woman in building 6 specifically should not work with the public. I will say that the only people that have been kind and welcoming are the young guys that are moving the furniture.
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February 2023 by Lyndsie B.
Green Front is such an adventure! We enjoyed spending the day exploring all the different buildings. Just when you think you've seen it all, there's another floor, building or nook to explore. Great selection for all different kinds of styles.
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January 2023 by Wayne Stone
Love this place. They are amazing. Very good deals. They have every thing. Quick shipping. I was lucky and we got out furniture in less then a week. Very professional delivery team.
