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November 2023 by Melissa Bruneau
My family and I booked 3 rooms for a weekend. We had a wonderful stay! Had great neighbors and the staff was friendly, polite and helpful.Rooms: Clean and spaciousNearby activities: We went to a local venue for a wedding. It's beautiful here!Safety: Close parking and security locks on doors
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September 2023 by Jennifer Byrd
I can't tell you how happy I am that I chose this hotel! I'm in the middle of a move and I'm between apartments and needed to stay for a month and maybe more. You pay for what you get and what you get here is absolutely worth it. It's close to stores, the rooms are immaculate and quiet and the staff are the kindest people I have met! The laundry room is always clean Daniel, Loraine and the front desk woman during the day who's name evades me at the moment are all very personable and willing to meet whatever need you may have! If you need to stay just a night or a month I absolutely recommend you stay here!
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September 2023 by KELLY GOULD
Our “day trip” lasted longer than we thought and we were too tired to finish the drive home. As a Marketing Executive for the largest digital agency in the US I am BIG on Google reviews. I was pleasantly surprised that the owners interacted with almost all of their reviews. This means they care about their guest and their business. The rates compared to other BIG name hotels in the area was very fair. The room was spotless, not one spec of dirt. It even smelled fresh and clean. The area was quiet, yet close to restaurants, shops, and attractions. Downsides: It was just my husband and I….but I would have liked to have seen a few more bath towels, and we only had one tiny bottle of shampoo and conditioner. As a “spur of the moment” traveler we don’t always travel with toiletries. It would have been nice to have more than one. Most hotels give you two of everything. The air conditioner is located in the front room, (kitchen area) there is NO AC in the bedroom. The AC does not reach the bedroom and it was very hot all night long in the bedroom and freezing in the kitchen/sitting room area. For one night we managed but I would image any “extended stay” it would be bothersome. There does appear be some locals staying here. One guest asked us for a ride to the store. Umm NO!! Another asked us if we had any weed. Definitely a NO! In the morning we noticed a woman pull into the parking lot with a child to use the laundry room. She was not a guest and we thought that was very odd. We are night owls on the weekend and noticed these guest outside on phones, and walking on foot to nearby stores. If we were passing through the area again and needed a pit stop I would definitely stay again. But it’s not something I would choose if I were planning a trip to the area. Mainly because of the guest asking for drugs as we immediately walked in our room. I know extended stay hotels can get a reputation of providing housing to locals, increased drug activity…etc. I do hope the owners see this and make a point to address these issues/suggestions to improve the quality of their guest stay in order to get repeat customers.Rooms: Extremely cleanSafety: Guest asking for drugs and rides.Food & drinks: Vending machines
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September 2023 by J. James
We will definitely book a another stay! We were attending a show in the area and found this location to be close to where we needed to be. The rooms and grounds were very clean, and the desk staff friendly and welcoming. It is close to restaurants, retail and gas. Recommended.
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September 2023 by Larry Wheeler
I use to live in the area, so when I return home for vacation I always stay at Valley Extended Suites. Its clean & affordable and above all else they treat you as family......
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August 2023 by Regina Horne
The owners where very friendly and the staff was awesome the only issue i had was no room cleaning or changing the beds linen at least once a week. I would recommend this place for anyone.Rooms: They where of good size plus spacious.
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July 2023 by Annie J
Another response to Lamaras review: I apologize for the response from their management team, that completely disregarded your honest complaint. There is no makeup in the world that ruins pillowcases and towels after washing them properly with bleach. This is the ONLY hotel in the world that does this, and I know this personally. Unfortunately, due to the lack of experience from the employees based on low wages they don’t even know how to properly do laundry. It honestly is really sad that the front desk receptionist is required to run through and clean rooms in between checkout and answer emails and phone-calls. Management should use some of their salary to hire additional employees to better service their customers. Again Lamara I apologize for them not taking ownership of their failures AND for hidden charges. Also it is ridiculous that they would be concerned about makeup on pillowcases instead of the filthy floors, couches, rugs, dishes, and showers. I highly doubt that the room was even cleaned before our stay. Please before responding to this review take into deep consideration the steps necessary to prevent this from happening again. Thank you for reading from a humble customer’s standpoint ??
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July 2023 by Renee Mountz
We stayed for an anniversary weekend to visit the wineries in the area.This place was clean and affordable just a little farther away from the wineries than we would have
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June 2023 by Tonya
Our company has utilized this amazing hotel numerous times for our employees and absolutely love it! Not only is the hotel top notch, affordable, and clean but the staff is superb in working with our team. We have employees that are constantly in motion so checking out early and coming back last minute is our MO. The owners, Dan & John, were organized and rolled with all the fun we threw their way along with being accommodating! Hats off to this great hotel and team!
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June 2023 by Christopher Ogden
This is a great location for anybody that has little ones and needs the feel and space of home. The price is fair for what you get; essentially an efficiency apartment. If you go full send and opt for the executive suite, it will have an ACTUAL DOOR to the bedroom. The other room level, while well equipped, will not have doors on the bedrooms.The location is very quiet, quaint, and only 5 minutes drive to delicious Italian takeout and Food Lion for snacks and filling that awesome fridge unnecessarily that you just rented for 24 hours.The managers are two young brothers and I have dealt with them twice now. Both are prompt, professional, courteous, and helpful.Rooms have literal keys so checkout in the morning requires dropping them in the locked mailbox at the lobby.Rooms are clean, well lit, kitchens are well stocked and appointed. Tv located in every living AND bedroom. A huge plus is they have hundreds and hundreds of channels… perfect for the weary family navigator thats contemplating a fake death to leave the misery behind. I would not hesitate to recommend to any traveler looking for a nice family stay.
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May 2023 by Lisa
I stayed at this hotel for about a year and I really enjoyed it. Everyone at the front became like family to me…..super nice people. It’s nice that they have accommodations like the washer and dryer and vending downstairs. Everything was great here I would 100 times stay here again!Rooms: The room are emasculate with the cleanliness……everything is newer and is great. All the furniture and appliances are accommodating rather traveling alone or with family.Safety: Very safe area….if there are any problems the front desk will take care of it. I did not have any issues while staying here.
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April 2023 by Jaci Smith Patman
My husband and I relocated for a new professional opportunity, which meant trying to find a new living situation in a new state and town. We were fortunate to find Valley Extended Suites, where we could have a safe, comfortable, quiet and clean place to call home during our transition.
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January 2023 by Patsy Fitz
Beds very uncomfortable futon bed very uncomfortable. No clock in the bedroom no air conditioning in the bedroom plug to the tub didn't work.and Lord don't have someone to stop by with a animal you will definitely pay for it with no excuses !! Cost us a extra 100.00 for a visit. They are very un pet friendly would not recommend this place for the money!!
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January 2023 by Bean J
Really it was the lack of elevator, arriving and my door unable to open due to being on maintenance list but they forget to tell me, and me walking around in ice and slipping waiting and watching for someone and calling with no answer trying to figure out why the key wouldn't open the door. Then the bed frame was cracked. It just seemed not worth the price.
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January 2023 by Liz Rowe
We had to change our dates a couple of times and the staff was so helpful and accommodating. We were so pleasantly surprised by how new and high quality everything was, and we had lots of space for our family of 5. Would highly recommend and would definitely stay here again!
