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May 2023 by Hannah Y
Never has prescriptions ready and most of the staff in the pharmacy is rude and acts like you’re inconveniencing them by being there.
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September 2022 by E. Whittier
Please put a "general store" button on the store phone answering menu. Can't get past the answering robot when the pharmacy is closed. The robot voice thinks the entire store is closed when the pharmacy is closed.
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July 2022 by Melvin Quesenberry
The WORST type of service to customers. Can't depend on it to be open from day to day. Most of the pharmacists that do show up are rude. I am insulin dependent and can't rely on them to fill the prescription. Sometimes they will notify me that a prescription is ready to pick up and then I drive to the pharmacy only to find it is not ready.Definitely moving my med needs to a different pharmacy. They need tojust go ahead and close this CVS location.
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July 2022 by M Hylton
Never has prescriptions ready, even when it's been in their system to be filled for a week. Customer service is horribly bad. Pharmacist doesn't know what a normal blood pressure is. There are 2 pharmacies in town, highly recommended going to the other one.
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July 2022 by Albert Keith
Never try automated phone system it just hangs up on you eve though you repeatedly try proper channels. Also it's a Pharmacy maybe hire someone else to give out vaccines besides over booking and not being able to do prescriptions that are badly needed.
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July 2022 by Chris Angileri
OK so I have to get on board with these negative reviews this is pretty much a horrible pharmacy.The staff is friendly but I have had numerous strange happenings with them changing my number of pills and locking my script down so I couldn’t fill it anyplace else, all because they don’t show up to work have the time.
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September 2021 by Renee Sanders
So, I know people are under a lot of stress, right now. I try to go into businesses with compassion, kindness, and patience. Pharmacy worker was absolutely the worst kind of rude this weekend. I know it’s a rough time, but whoever the manager is here needs to have a very basic customer service class for employees or something. I only use this pharmacy if I have to, but it made me really appreciate the local pharmacy in town that treats its customers with kindness and patience.
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June 2021 by stashia steffani
Came to get my covid vaccine . Had an appointment, there was no one in the store, the pharmacy people were super rude and made me wait even though there was no one in the store. They continued their work and acted like it was an inconvenience, huffing and puffing I was there.
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September 2020 by Gail Smith
They have only been polite and nice to me
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September 2020 by richard crawford
your the verry best thank you
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August 2017 by Nathanael Sommers
This used to be an independent, small-town pharmacy! It changed hands recently to become a CVS. It's still not a typical CVS, though. There are some items they still don't have in stock that other CVS' do have. I give them one star because that's the lowest start for ratings... I gave another star because they exist in Floyd - since we have no other pharmacy in town... I gave them one more star because they have hired a few of the previous employees. I think things will likely get better with time.
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August 2017 by Pamela Bass
I miss the Floyd Pharmacy. Prices were much cheaper. I'm not happy with the change to CVS.
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July 2017 by Eric Martin
CVS in Floyd, VA! So far so good!
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October 2016 by Barbara DallaPalu
Love this pharmacy, they are all so helpful. From the girls working the counters to the pharmacist's, they go the extra mile. So thankful I moved my prescriptions there. Kudos to all
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October 2015 by Kanta Bosniak
An excellent pharmacy. Great customer service and pharmacists who are willing to take a moment and answer any questions about medications. Highly recommend.