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December 2023 by Nick Mastrovito
Horrible! Went in to pickup a prescription for a shut-in and the pharmacy was closed for lunch! No sign, nothing. CVS employees were pretty rude when I asked when the pharmacy reopens. Wow, CVS, you've come a long way down. Can't wait until you close due to poor service!
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May 2023 by Hannah Y
Never has prescriptions ready and most of the staff in the pharmacy is rude and acts like you’re inconveniencing them by being there.
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March 2023 by Eddie H.
Pharmacy is closed at various times during their normal business hours and sometimes all day. You just cant count on them being there. I would recommend taking your prescriptions across town or to Christiansburg.
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March 2023 by Thomas C.
First of all, I fully understand the highly negative reviews this pharmacy received when the commenters gave their input. However, since the new pharmacy manager, Elizabeth Thomas, came on board about five months ago, everything has changed and become very good. Really, the change has been startling.If the location is convenient for you, please give the pharmacy a try.
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September 2022 by E. Whittier
Please put a "general store" button on the store phone answering menu. Can't get past the answering robot when the pharmacy is closed. The robot voice thinks the entire store is closed when the pharmacy is closed.
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July 2022 by Melvin Quesenberry
The WORST type of service to customers. Can't depend on it to be open from day to day. Most of the pharmacists that do show up are rude. I am insulin dependent and can't rely on them to fill the prescription. Sometimes they will notify me that a prescription is ready to pick up and then I drive to the pharmacy only to find it is not ready.Definitely moving my med needs to a different pharmacy. They need tojust go ahead and close this CVS location.
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July 2022 by Chris Angileri
OK so I have to get on board with these negative reviews this is pretty much a horrible pharmacy.The staff is friendly but I have had numerous strange happenings with them changing my number of pills and locking my script down so I couldn’t fill it anyplace else, all because they don’t show up to work have the time.
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June 2022 by William May
This rating is for the pharmacy, not the store itself. I have come in on numerous occasions when the pharmacy was supposed to be open and found it closed. When I asked when it would be open next, I was told "maybe tomorrow." This is appalling.
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June 2022 by M Hylton
Never has prescriptions ready, even when it's been in their system to be filled for a week. Customer service is horribly bad. Pharmacist doesn't know what a normal blood pressure is. There are 2 pharmacies in town, highly recommended going to the other one.
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April 2022 by Danielle A.
I work within Pain Management as a Medical Assistant. I had reached out to the CVS pharmacy on 04/13/2022 and had a conversation with "Tristian" within the pharmacy through the Provider line and it was the rudest experience I think I've ever encountered with a pharmacist or pharmacist rep. I called to confirm a prescription for a mutual patient &why we were sending two scripts (so the customer could afford it) and Tristian immediately began over talking me &interrupting with every single word I tried to say. He then tried to tell me he WAS NOT filling the opio presciption early which I had never once asked him to do because he wouldnt let me explaining that we were sending two scripts with different qtys to assist the patient financially. He then placed me on hold, without ASKING, in mid sentence and left me on hold for 2 minutes. To come back and say he was not filling early again - which again I had to reexplain I wasnt trying to. I will ensure I dont recommend this pharmacy ever.
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November 2021 by T W.
Spent over 30 minutes on hold to call in an Rx. I have to talk with the staff and no one will answer the phone. Unbelievable.
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September 2021 by Renee Sanders
So, I know people are under a lot of stress, right now. I try to go into businesses with compassion, kindness, and patience. Pharmacy worker was absolutely the worst kind of rude this weekend. I know it’s a rough time, but whoever the manager is here needs to have a very basic customer service class for employees or something. I only use this pharmacy if I have to, but it made me really appreciate the local pharmacy in town that treats its customers with kindness and patience.
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June 2021 by stashia steffani
Came to get my covid vaccine . Had an appointment, there was no one in the store, the pharmacy people were super rude and made me wait even though there was no one in the store. They continued their work and acted like it was an inconvenience, huffing and puffing I was there.
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August 2020 by Gail Smith
They have only been polite and nice to me
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November 2019 by richard crawford
your the verry best thank you
