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March 2024 by Pj Jones
Great and knowledgeable folks. Prices seem to have gone up ...thanks obiden!!
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October 2023 by Steve Wilson
Visiting from Charlottesville area - stopped at Circle K for gas and my car wouldn't start. Called Napa and spoke to Ethan. He was there with a new battery in 10 minutes and had it installed in 5 minutes. Very polite and courteous young man. Thanks for saving our trip to Floyd Ethan!!
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September 2023 by Henry Radford
Wants locals to shop there more often. Then when you do most parts are next day or at least the afternoon of your problem. Then there seems to be a mark up of 50% to 3X the price you can get it for in a store 30 minutes away. I want to support my local stores. I don't want to be robbed by them.
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August 2023 by Angela Hasz
Was having an issue with my diesel truck, NAPA was able to point me in the direction of a reliable mechanic shop, and even called for a tow to come pick me up.
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July 2023 by G H
Our truck started acting up as we were traveling back roads on a long weekend trip. This particular NAPA didn’t have the part we needed but the gentleman called another NAPA in Christiansburg which did have the part and they pulled it and had it waiting for us when we arrived.
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July 2023 by Larry Quesenberry
They were really great helping find correct parts, went to advance auto in Christiansburg, they gave me wrong part for my car, has happen many times.
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June 2023 by Kimberly Causby
Good customer service
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March 2023 by Brenda Hatcher Vest
Our town is greatful to have Napa Auto Parts Store ?
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January 2023 by Jeff Warren
Thanks Jeff for all your help with our battery problems.
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December 2022 by Matthew Leggett
I have been here before on recommendations and always received good service at good prices. Today I was able to get a new 12volt battery for my Prius and Jeff was absolutely awesome in customer service both in coordinating getting the battery in stock and in getting it installed. Very impressed with such great customer service!
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September 2022 by Michael Price
Went in for brake fluid found napa brand bottle priced 7.98 got to counter was charged9.98 when I asked the person she said the price was goiseemsng up so fast they did not bother to change the prices on the shelf,seems like there is 2 prices 1prefered an 1 if they dont know you
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June 2022 by James Lowen
They went above and beyond to help a couple that had rented an RV and gotten stranded. Great people who know how to treat others. Highly recommend this location. Thank you to the team!
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June 2022 by john collins
Good Hard working Folks.
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May 2022 by Aaron Qberry
It’s hit or miss, I’ve been given the wrong part SO many times I’ve just started ordering my parts myself online and pickin it up in store..
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April 2022 by Lora Slusher
Used and loved the dog wash station was 10bucks for 10min but better than stumped over a bath tub
