-
October 2023 by Deborah Talley
The most compassionate veterinarians and staff anyone could ask for. They have taken excellent care of my dog and cat. Had to make the hardest decision to euthanize my cat and they went far beyond what you would expect. Though our tears and grief they were gentle, kind and understanding. This incredible act of kindness will be in my memory and heart as we said good bye to our little guy.
-
May 2023 by CCRH H
Very kind and caring staff. Our veterinarian was very thorough and paid very close attention to our concerns and questions regarding our older gentleman cat. I was very impressed with how thorough our visit went with x-rays and I really appreciate it.
-
May 2023 by Irina Frew
The name fits the personality of the staff. Extremely pleased with their knowledge and how they treat you and your dog.
-
May 2023 by Milton Shores
Great people, all the staff makes your fur babies want to come back
-
March 2023 by Michelle Mullen
We moved to Forest, VA late 2021 with our two cats and two dogs. The cats were 16 and 18 and the dogs 10 and 12. Our “farm” is all special needs with special food, meds, and health conditions. We had to set up vet care quickly but knew no one for a reference and the hospital we originally called was not very nice or helpful. I should also add that I am an overly dramatic pet owner and love these animals as if they were my children. I came across the reviews for Gentle Care and they were fairly close to home in Farmington. I always read reviews and discard folks who are mad that they had to pay for pet care or at the price. Pets are expensive and anyone who tells you they aren’t are lying to you or fall into another bucket of people who I won’t address in this review. I also discard those who try to provide a direct correlation to the death of a pet with a hospital unless they have the empirical data to prove this. I was looking for reviews about how this vet handled aging animals, how they deal with challenging cranky pets, etc. From the time I first reached out to just this last week they have been part of our animal care team. Dr. Davenport has been more kind and available then I could even expect and Mary, Hannah, and the rest of the team are just fantastic. I am not always easy to deal with as I work a ton, travel for work, and sometimes, just like my little toothless chorkie, can get cranky but they kindly deal with it and I have formed good relationships there. I honestly can’t say enough at how great they have been when unanticipated medical events have occurred or when my anxiety has me in a panic calling for their guidance. Our cats have since passed but they helped us through one getting GI Lymphoma and the other having a stroke. Our dogs still go there and will as long as we live in town.
-
February 2023 by Joanne Armstrong
I have taken my dog to this HOSPITAL VET & BOARDER SINCE HE WAS 8 WEEKS OLD.I DO FEEL ALL THE STAFFS AND DOCTORS ARE VERY SINCERELY GRATEFUL AND HAS MY DOG BEST INTERESTED ❤IN MY DOG.THERE IS ONE THINGTHE SERVICE FEE ...IS WAY TO HIGH LIKE XRAY AND BLOOD WORK.BOARDING FEE IS OK.y
-
December 2022 by Donna Whitlock
I have been with Dr. Steven's about 20 years and she goes above and beyond to treat our pets always caring, explaining diagnoses and providing latest treatments. Could not recommend more highly. The staff is patient and kind.
-
November 2022 by Chris Avidano
Poor website lead to bad experience. The website lists "Saturday, 8:00 a.m.–12:00 p.m," but that's for appointment only. No where on the site does it list that. So we take our pet there only to find this out as we get there. And they are "booked." Interestingly enough, no one else was there except the staff. Very irritated by this lack of information posted.
-
November 2022 by Cindy Tucker
Thank you Dr.Davenport for working Sir Christian today and for taking such good care of him.Everyone was so friendly and kind.You guys are awesome
-
August 2022 by Meggan Saul
I have been going to this vet ever since I had my very first dog as a kid and I would never go anywhere else! Now I’m an adult bringing my four legged family here! The staff is the most caring and compassionate! All the vets are wonderful! Dr. Stevens is amazing and patient even with the grumpiest pets! If you consider your pets family like myself I would only suggest gentle care animal hospital! They are an amazing team!
-
July 2022 by Sherry Grishaw
Gentle Care Animal Hospital is THE best! Love the doctors and staff!
-
June 2022 by Carol Stock
Truly a good experience for my cats & me.They were calm throughout 1st year checkup.
-
June 2022 by Richard
The vets and staff do all they can to take care of our dog. Good advice for training as well. Always do a good job for our dog.
-
April 2022 by Dale Wilcher
Fantastic veterinarian you can tell the love given to each pet. Decided to also use their grooming service and so happy I did. They did a fantastic job.
-
March 2022 by Stephanie S.
Theo surgery We changed to this vet on the recommendation of a friend. When we first started taking our dog we were seeing Dr Davenport. She was a lovely person, so kind and seemed to know her business. After a few times of getting her upon request, we would show up and not be able to see her. No explanation or reason even after requesting her. Enter Dr Stephens. Our dog was having a problem with a cyst on his tail. They would drain it and we would move on. Months later it would fill again, we would drain it and move on. We often talked about surgery, but Dr Stephen's seemed unsure as to the best course of action. Although we received estimates on docking the tail or removing the cyst, there was no clear course of action. After two "run-ins" on the phone with Dr Stephens, I decided not to take Theo back to them. Unfortunately, right before leaving the country this summer, Theo's tail got really bad. My husband decided to let Dr Stephens do the surgery and that was a HUGE mistake!! Long story short with the surgery, his tail was a wicked mess. The bandage was so tight. There were rips in his skin around the staples, the smell was gross. It was a horrible sight. Theo was miserable! After two days I took him to the office to have the wound bandages changed. The girl brought him out to the car and I said to her, "I'm no doctor but that bandage looks like it is cutting off the circulation to his tail." To which she replied, "oh, that's what it's suppose to look like." Okay, Brittany! Anyway, by Saturday night the smell was unbearable, the oozing was horrific and we knew something wasn't right. We took him to the ER where the doctor there informed us that the bandage had been wrapped too tight and Theo's tail was dead due to loss of circulation. He left the bandage off, put him on more meds, and sent us on our way. The following day we got into the vet we should have gone to all along, and that doctor said the same thing. It didn't have to happen. The wound should have been left open so it could heal. I left the country, and two days later the tail was completely amputated! What a beautiful job this doctor did. Theo was not miserable. He healed fine. I just wish we had not used Gentle Care or Dr Stephens at all. Our poor Theo went through so much unnecessary trauma. I will never recommend this vet office to anyone.
