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July 2025 by Justin Goad
Great work, Jamie from Gretna is the best . He told me the last person stripped oil plug and put a temporary fix on it . So then I called big super store ..u know and they tried to say the used a evac system and didn't touch plug. Said it was stuck I said sounds like someone was covering their tracks to me cause Jamie said the plug came right off with hyluc seal . Then the big store said they would pay to have it fixed . So they knew ... But anyway Jamie is awesome and really help my disabled mom out cause she don't know nothing about cars .
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July 2025 by Samantha Lacy
I had been taking both my Mazda and my Jeep for oil changes for probably over a year now. Only did one oil change with my MX-5 and found out today FOUR of my SEVEN bolts on the oil pan were never put back on. And the three bolts that were on were extremely loose. My car had been making an awful popping sound and turned out to be metal rubbing against metal. I'm so thankful for the dealership technician asking me where I get my oil changes because I'll never set foot in the Forest Jiffy Lube again. The carelessness of whomever did my oil change that day put my life in jeopardy and hope to prevent that from happening to anyone in the future.
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July 2025 by Barbara Verser
Great quick, friendly service, that I'll definitely come back for!
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June 2025 by Jay Harris
Great service and people.
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April 2025 by Laura morck
They are quick.
But I wouldn't have my tires rotated
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April 2025 by Kristi Smith
Beware! They stripped my oil plug, so my car leaked oil. They did nothing to rectify or make it right. $1300 fix. We had proof and brought it back but they denied it. What kind of company does not make right what they have done?
AVOID this location.
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August 2024 by Scott Grant
Such a scam. They advertise $70 for a synthetic oil change, and then charge all sorts of extra fees. Total comes to $110 with the $10 coupon applied. If they aren't negotiable, then that's what the oil change needs to be advertised as. It was an extra $10 to install the oil filter. Why is this not part of the oil change? If this isn't included then what is the $70 for? Perhaps the new red chairs they got for the waiting room? I understand that my vehicle takes a non- standard filter and that is an extra 'supply/part' charge - no issue there. There is also a $10 disposal fee that is added on as well. They always say they topped off fluids and they don't. Famous words . . . "Let me check your cabin filter" every visit. I hadn't made it home and the flood of emails come in about recommended services for my vehicle. This time it said that I needed a brake service. They never touched my tires.
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August 2024 by Dean Bushnell
Great service from these guys. Tiffany is always polite,cheerful and helpful. Jamie is excellent and always thorough on my repair work. The state inspection employee did a good job as well. I've had no issues with this location.
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June 2024 by Beth Cornelison
This Jiffy location saved me!!! My Honda had been making a weird screechy creaking noise for weeks that I'd been trying to get diagnosed, had been to two other places and they said they couldn't find anything wrong and it was just wear and tear (I know my car and I know that wasn't true!). The problem was misdiagnosed at another Jiffy, thought it was fixed, nope..came to this location and not only did they reimburse me for the misdiagnosis but they got to the bottom of the issue (brakes almost completely shot! How was this missed by other garages lol) and charged me a very fair price. This Jiffy has my loyalty!
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April 2024 by Ken Dawson
Horribly disorganized
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April 2024 by Scott Pinelli
After a bad wheel balance job on a service of an Enterprise fleet vehicle I had done at a Jiffy Lube in Richmond, and after 3 other Jiffy Lubes in the Lynchburg area either refused or were unable to correct the issue, the employees at this location jumped right on it without hesitation and performed the best balance job that I’ve had since the trucks been in my possession, at no charge to anyone. I really appreciate you all and wanted to make sure you knew that you are the best in the area.
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April 2024 by Lindy Wilson
went to get my state inspection, all the staff and Tom were so friendly
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April 2024 by Nick M
I called 3 days in advance to make sure I could get a state inspection first thing on Saturday morning. They told me yes, absolutely. I show up first thing on Saturday morning and “The guy who does our state inspections couldn’t make it today.” Zero reliability.
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April 2024 by SimmerChic
The service was really good and the staff was very friendly and helpful. The only problem I had is the seating is very uncomfortable.
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March 2024 by Judy and Sean McDonald
I went for a state inspection. No appointment, no problem. They were professional and courteous. I have been there previously to get an oil change with a similar experience. I will go back again when my car needs servicing again.
