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August 2025 by None None
Trying to get some prescriptions filled at Kroger's and I go through GoodRx but they came up with a price of $351.25 they want $48 for some fish oil capsules and they said that's the good RX price on the official my GoodRx coupon showed $17.18 but they say they can't honor that coupon why do we have to go through this crap every time if they can get GoodRx prices why can't everybody else have good RX prices it's not insurance the total should be $88.14 through GoodRxGoodRx but thanks to Kroger's they want to charge me $351.25 something needs to be done about these pharmacies ripping people off.
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April 2025 by Mary Nolt
Shout out to Jordan!
I walked up a few minutes before closing time and a guy was closing the gate around the pharmacy and he said they will be back in 30 minutes. I was disappointed but Jordan was there and said he could help me quickly. Thank you, Jordan! Great costumer care.
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February 2025 by Christy White
Drive thru is constantly closed during scheduled working hours. They close way too early on Sundays, at 5. It never fails when I go they are closed at what are normal hours at other pharmacies. For example, I went through drive thru at 1240 pm on a weekday and it was closed. I went in the store to get the Rx and asked why drive thru was closed, and he said he was the only person to man the front register. If that's the case, hire more people. This is a busy Kroger. There is no logical reason the drive thru should be closed at 1240 on a weekday. This has happened to me many times and is extremely frustrating and time consuming. From now on, I will pay more to go elsewhere.
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August 2024 by Deb Fink
The staff is nice enough, but it takes so long to get refills! Even when they finally say it’s ready it isn’t, so I end up making multiple trips.
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January 2024 by Nigel Goulding
Very knowledgable and polite employees. Only issue is the typical long wait times before being attended to. All pharmacies appear to have issues with the lack of employees. Kroger not nearly as bad as CVS which oftentimes shuts down sporadically.
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December 2023 by Julie Mazanec
I love the staff in this pharmacy. Always so nice and they really try to pull your prescriptions as fast as they can. Anne is a lovely pharmacist and quick to ask if I have questions when something is new. :-) They stay positive even when the line is long.
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November 2023 by Gary Hall
I gave them a 3 star review because of nice staff but poor service as others pointed out. Many times I've had my physician fax them my prescription, call Kroger and they acknowledged they received it. Then they say when it will be ready and it isn't. Many times I then call,I'm told it's ready and upon arrival an hour or two past the ready for pickup time and it's not ready. Now I call twice: first for the pickup time and again before going to get it. I get person's name. That usually works.It's an unnecessary hassle but their prices are good.If they fixed that problem I'd give them 5 stars.
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September 2023 by Jeffery D.
Manager here is complete a hole bought merchandise and was still rude to me worker was making jokes about me and my friend rude ones overall I'd stay away from this Kroger not a great place to be aswell as selling products I've found to be outdated
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September 2023 by Kristen Layne
A total joke! Got here at 5 and it's now 634 it's bull with no updates until right when I say I have to go. People don't go to this phase!!!!
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April 2023 by NB X.
The service here has been consistently an issue with under-staffed - no matter the hours. Whether midday or late, there are multiple sections closed or unavailable.This has resulted in very poor service that has declined over the past year.
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November 2022 by Kathy Blair
Slow pharmacist is very helpful and nice but staff members are rude. I switched everything to Walmart neighborhood market
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October 2022 by Lori Andrews
This pharmacy just told me they are 5 days behind when I called to see if prescriotions wete ready for my husband for me to pick up on the way home from his surgery.. They take days to get prescriptions ready no matter what and they always have an excuse. We are switching ..terrible service!
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February 2022 by Julie Honeycutt
Staff is very accommodating, professional and prompt. I never feel like they’re hurrying with me even though they’re very, very busy.
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December 2021 by Debbie Johnson Schrader
I used to love the Kroger in Forest but after having 2 issues with the store, I will think twice about it. First, the pharmacy didn't give us enough medicine for a 90 day prescription, they shorted us a box. When we realized there wasn't enough medicine, my husband went back to the store to explain the situation. The employee who helped him was POSITIVE it was correct but when they realized their error, they handed him another box of medicine, no apology or acknowledgemen
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November 2021 by Casey P.
I adore a great sale. This was my haul, well mostly. Grass-fed Beef, Lamb, and Bison on sale. My heart is full of gratitude for not having to pay full price or drive an hour to a place that rhymes with Old Moods. Plenty of parking and friendly staff.
