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January 2023 by Trish K.
Stay away from this vet practice if you value your pets. The front desk staff is rude. Our sweet 14 year old dog got sick the week of Christmas, was seen twice, then got worse and the staff was more concerned with their time off than our dog. When we called them upon their opening Christmas Eve to let them know that she was worse despite the meds and treatment, and then did not hear back, we stopped in and Amanda told us that the doctor, "may or may not get back to you." The vet that she saw during the week was a new vet to this practice, and did not see the warning signs that her symptoms and blood work showed. It was not until we ended up in the urgent care hospital that we got the expertise and clear diagnosis. Our precious one did not make it out of this illness, and this practice was far from kind and sympathetic. EDIT -we received a sympathy card two weeks after her death. We won't be back and would not recommend them.
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November 2022 by Mary Ann E.
I highly recommend this vet hospital, Idon't understand those bad reviews, they've always taken good care of my babies, Dr Hoss is amazing,,she's our go to , she's very very thorough and looks into everything that might be a problem with your pets, I trust her with my babies lives, they're getting up there in years, as long as I have pets, it will be Dr Hoss we go to thank you Susanne and Melody too!!
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November 2022 by Sean A.
Misleading website. It lists "Saturday 9:00 am to 12:00 pm," but that's by appointment only. Nowhere on the site does it list this is the case. Very misleading and disappointing when suddenly looking for treatment on the weekend and the hours say they are open.
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August 2022 by Ed D.
I understand there is a shortage of vets, but stay away from this place. I had multiple negative interactions with this practice and I will be moving my dogs to another vet. Some of the problems are obviously related to the lack of professionalism displayed by the front desk staff, but that doesn't mitigate the lack of communication between staff and vet, nor does it overcome the inexperience of some of the newer vets. I have a dog with a congenital condition that is well known in the breed. I asked twice for the office staff to brief the "new" vet on this. When she came into the examining room, she had received no communication, nor did she seem to have much knowledge of the condition. She didn't even examine my dog for the condition. Bad, right, but the story gets worse.My second dog is quite elderly. He had developed an infection and I called on a Monday to make an appointment. Office staff would not schedule an appointment for more than a week out. His conditioned worsened and I called on a Thursday to try and get him in. Again, the staff told me it would be more than a week. I said, "He's old, and he's sick. What vet doesn't schedule appropriately for emergencies?" She refused to fit him in and said I could go on a waiting list if there were cancellations. I ended up taking this poor, sick, old dog to the critical car emergency vet. A few days later, they called and said, "Oh, we have a cancellation. Do you want to come in?" No inquiry about the condition of my dog. No concern expressed about his care, none whatsoever. They were only concerned about filling up their bookings so they could collect more money. So overbooked, they have no ability to see long standing clients who have emergencies. Stay away from such a place. This is not a practice that cares about your pets.
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March 2022 by Kim Napier
The staff and veterinarians at Lake Forest are just wonderful! They take the time to listen to owners and spend quality time with your pet! All my dogs love everyone there especially Dr. Holley. I always feel comfortable with the decisions they make and medication they prescribe. They listen to my input and we decide on the best courses of action and treatment for my dogs. Vets are very knowledgeable & always try to get my dogs in in a timely manner even when they are extremely busy as most veterinarian offices are these days. I know for a fact they will try to get in other animals during an emergency even when the owners are not their clients & their own vet office will not . Very caring vets & staff
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March 2022 by Angie Fay Saunders
Staff and doctors are amazing!!! prices are very reasonable. I highly recommend Lake Forest Animal Hospital!
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March 2022 by Jill J.
Since Dr Amy left the staff is rude and the vets do not have the knowledge Dr Amy had. They insist on running up your bill with tests and procedures that are not necessary. There's many different vet practices in Lynchburg, don't go here.
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January 2022 by Cats Kitchen
every single member of staff is amazing; caring, courteous and knowledgeable. we love this practice: the best in the area.
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December 2021 by Heather Samantha Jones
Theyre so amazing! gets you in quick and fits you in when there's an emergency with your pet..very nice staff and dr hoss is so caring and amazing. 100000% recommend!
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December 2021 by Julie Ann
As a new patient our dog Jane was treated like a very special senior lady. Dr.Von Scoik was sweet and very thorough. And thank you for calling to check on our old girl today.
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November 2021 by Emilee Stream
Best animal hospital! Been going there for years and my babies are always taken care of! My pets have had to go in for emergency situations as well, and they have always gotten them in and treated right away! You can tell everyone who works there truly cares for your pets! Very knowledge and friendly staff! Highly recommend!
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August 2021 by Amber J.
Don't waste your time. Staff rude. They over book appointments and leaving you waiting in the car
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June 2021 by Susan Hamm
The staff are friendly and knowledgeable and have always provided quality care for my two dogs. I just had my golden retriever spayed and the price was very reasonable. The surgery went great! They even removed some knotted hair behind her ears while she was under. I definitely would recommend them!
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May 2021 by Oscar Chavez Alfaro
Very professional and fast also Very affordable and friendly staff .
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May 2021 by Marcia Harless
Great service and compassion. Very knowledgeable.
