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April 2024 by reisa seward
Good customer services. Sugar-free iced coffee was did not have to use diet sweetener.
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March 2024 by Jaron Wilson
Today I went to WcDonald's and got the WcChicken and WcChicken nuggets, and for a drink I got the special Wak Donald drink. I love the Japanese drinks. I "Drenched my thirst!" Aka "quench my thirst", was not sure about the Diet
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March 2024 by Jacob Crossley
Josh was very helpful. He had amazing customer service will 100% be back definitely best McDonalds’s in the
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March 2024 by Christian Snead
We have visited this McDonalds many times and the ice cream machine is always broken, always. We found for the same cost of a McFlurry a local restaurant Mi Patron offers Fried Ice Cream ? . We stopped in there and they provided free chips and sals as well. We will be supporting Mi Patron as their service and etiquette are also superior. The McD’s is lacking basic customer service skills and costs have risen to the cost of eating a full meal down the street.
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February 2024 by Meg Powers
When I ordered my breakfast I was told there was no fountain soda or tea available. I ordered a juice instead, which wasn't an issue. I understand things break sometimes. However, I received my juice box and was charged a drink upgrade fee. I don't think a fee should be added if I had to select a different drink due to the store having issues. Not a big deal, I was just a little surprised when I saw my recipt.
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January 2024 by J P Welch
Very pleasant young staff. Willing to make fresh coffee in the evening. Sometimes it takes a while for staff to appear at the counter.
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January 2024 by Mat R
got up 10 minutes early just to stop by mcdonalds for some breakfast and they still managed to make me late to work. waited 10 minutes for a breakfast sandwich and didnt even receive compensation for it.
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January 2024 by Brianna Wyble
It's just a hot mess over there. I feel bad for the teenagers working there since the manager seems like he's completely spaced out.
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January 2024 by Ed Hagan
Chicken was undercooked for my sandwich.
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December 2023 by Gary Brooks
Floors were greasy and very slippery, almost fell when walking the door. Quality of McDonald's food has dropped way off and prices are no longer reasonable.
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December 2023 by Nate W
Horrible service. Tried to charge us for the wrong meal and then didn’t know how to fix it. Said “pull to next window”. The guy there said sup and nothing else. Great customer service! And then they still tried to charge us for the wrong order. Then we got down the road and half the order is wrong. Total lack of care by the guys at both windows. This place continues to fall apart every time we go there. What a joke. 11/23/23 around 4:35pm.Well, today I made an order and they only gave me half of my order. No fries! Thanks guys! This place needs to clean house of all staff. What a joke this place is.11/22/23
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November 2023 by Concerned D.
Is it me or is all McDonald's horrible now? The staff at this location were so unprofessional. My spouse was ordering the food and while this was happening, the lady taking the order was literally on her phone looking at social media. I KID YOU NOT! Then when we walked in the restaurant, another customer was extremely upset at them for some reason and no one seem to care for her concerns. Once the customer stormed off, they (staff) was laughing and mocking her like she meant nothing to them. They had one gentleman who worked for them literally walking around with two hats on his head and making food for himself. I believe he was off, but he managed to do what he wanted. His attire was ridiculous and unprofessional. One other employee reaped of marijuana smoke and looked high while working. No gloves were on the people preparing the food. I will be going back and record everything next time so they ALL can be exposed. I get that it's fast food, but come on McDonald's. I paid $50 dollars and the food was horrible (cold, sloppy, and wrong). If you go this this location, beware of the food, service, and ambiance. Corporate should be ashamed and held responsible for this family friendly environment being ran this way. I'm soooooooo ashamed and want my time and $$$$$$$$$ back.
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November 2023 by Wynee W.
When the employee finally repeated my order back correctly, the food was still wrong. Lukewarm fries, half wrapped lukewarm burger with onions (requested no onions and got a hamburger instead of McDouble I ordered). The person taking my payment never spoke to me and was jumping up and down yelling to someone, "Can I go home now". I am so done with this MdDonalds. Pitiful workforce.
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November 2023 by Codi Tyree
Every time we go to dine in here for breakfast there is never anyone to help you at the counter you have to use the kiosks. I don't have a problem using the kiosks and if you do have a problem with your order or an issue with the kiosks no one is there to help you. And trying to get someone's attention behind the counter is absolutely ridiculous. The last two times I've been in there and needed help the manager is back there on her personal cell phone not paying attention to anything going on.
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October 2023 by Felicia Hart
The worst location in Forest and nearby areas. Constantly getting orders wrong, never giving sauces that are asked for. Constantly want cars to pull around and park because their timer is going. The staff and management are awful! I’m sure their turn around rate is ridiculous with as many people changing. McDonald’s is fast food so that speaks for itself when it comes to the food but to ask someone to pull around, no. I will not be one to pull around to wait longer for my food because their timer is going. If you’re constantly having to tell every car to pull forward or around then maybe take a look at your staff!