O'Reilly Auto Parts store #5213 in Forest, Virginia, offers a wide range of auto parts, tools, and accessories, along with helpful store services. Customers appreciate the helpfulness and kindness of the staff, who provide services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums and offers a free Loaner Tool program with a refundable deposit for specialty tools. Many customers have praised the staff for their excellent customer service, courtesy, and respect, making visitors feel comfortable even if they are not familiar with car repairs. Several reviews highlight the staff’s willingness to check batteries, run diagnostics, and explain issues clearly, often at no charge, saving customers money and frustration. One customer shared that a staff member diagnosed a failing O2 sensor after a costly experience elsewhere, emphasizing the store's honesty and helpfulness. While some mention limited tools for repairs, overall, the staff’s friendliness and willingness to assist stand out. With over 6,000 locations across the US, O'Reilly Auto Parts in Forest is known for reliable service, knowledgeable employees, and quality auto care.
Brook was amazing, I had headlight out on my daughter's Fiat and upon inspection it turned out to just be loose. Such an easy fix but I would have had to go to a mechanic. I really appreciate the friendly and efficient help Brook provided today! I will definitely be back when I need parts or assistance in the future.
April 2026
Ryan was super helpful in assisting me with finding the right battery as well as installing it for me. Thank you so much!
March 2025
These guys (and gals) are great! Friendly and so helpful!
