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April 2024 by Richard Bailey
I had an appointment there to get my windshield replaced. They were able to repair it instead. That saved me quite a lot of money.Well done!
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March 2024 by chris weeks
The overall job was beyond excellent. Prompt, professional, quality service. The establishment itself is accommodating. The receptionist was above par and did an amazing job with customers. Highly recommend.
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February 2024 by Lelia Thermitus
I was so relieved to find Safelite AutoGlass after my windshield cracked. I was worried about the cost and hassle of getting it fixed, but they made the process incredibly easy and affordable.I called them up and they were able to give me a quote right over the phone. They even offered to come to my work to do the repair, which was a huge convenience. The technician arrived on time and was very professional. He explained the process to me clearly and answered all of my questions.The repair itself only took about 30 minutes, and it was amazing to see how well my new window looks!I am so happy with the service I received from Safelite AutoGlass. They saved me a ton of money and a trip to the auto shop. I would highly recommend them to anyone who needs windshield repair or replacement.
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February 2024 by GWayne
Not very reliable for calling someone back
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December 2023 by jimmy lipford
Call for quote, keeps kicking me out to do it online. I wanted to do it online I would have.
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November 2023 by Kirsten Hamlett
Very poor impression of this company. My husband called them, the first time they were supposed to call before coming as the layout of our house makes it impossible to hear people knocking at the back door unless you are right next to it. Didn’t call, didn’t try the front door which I definitely would have heard, just knocked a few times and left. The next day we find out after I’ve waited all morning for these people that they won’t do the repair because the regulator had been messed with (should have been made aware of this BEFORE scheduling an appointment). Save your time and energy and call a locally owned and operated company.
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August 2023 by Kamryn Frontz
I realized on my way back to college that I had a large crack in my windshield. Safelite was able to fit me into the schedule quickly and they did a great service. Very friendly and responsive!
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August 2023 by GoMaD
If your car is abnormal, even a little, avoid this place like the plague. A small windshield crack turned into literal months of hassle, with only a sloppy job to show for it.
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June 2023 by Traci Reid
I had an appt set for a Friday afternoon but the weather was intermittent but never rained but they canceled anyway so then it was set for Saturday which is still a work day for me and apparently for them as well but they broke my winshield on the way so once again they set another Monday am which I have to be at work by 8am. So how do they compensate me... they took off 50$ and free wipers!!!!! I'm out900.$ because of them. NEVER WILL I USE THEM AGAIN
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June 2023 by Peggy Pettigrew
Staff polite and courteous. Appointment time on point. Keep you informed regarding process. Time process take also on point.
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June 2023 by Adam Wolf
Very friendly and professional. They fixed my chip and had me out in under 30 minutes.
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June 2023 by Matthew Pelletier
Getting everything taken care of was effortless. I called on Thursday afternoon, had someone scheduled for Friday morning, and had a nice new windshield on Friday afternoon. Paying and communicating through the automated system was seamless and easy. They also called before arriving. The new windshield looks perfect.
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May 2023 by Trevor Turner
Fantastic customer service (5 out of 5 stars). Setting up an appointment is simple and easy. However, the transparency on pricing is less than great. If you pay out of pocket they charge $160 for a repair while if you charge via insurance, they charge insurance $60... I understand volume discounts but charging almost 3x insurance to someone paying out of pocket doesn't sit well.
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April 2023 by Nicole Moody-Luther
Experience was great!! Had rear window replaced. Didn't have to wait long to get scheduled and Kim from the office was super great with her customer service in helping me with filing insurance. Darrin was also AWESOME. He replaced the window and cleaned any glass that fell in my car. Great team!!!
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March 2023 by Faith Harris
I would give them no star if i could. We took our ridgeline honda truck there to replace our windshield. After they replaced the windshield it started leaking in two places. We took it back and they claimed it wasn't the windshield but said they would re-do it. The leak continued. We refused to take it back to them so we drove to Richmond to another Safelite because it was under warrenty and they found the two leaks. The windshield was not sealed properly. Will give you and update on the end result of this work.
