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May 2022 by Joyone F.
Great place to take your BMW for an oil change!!! A full service center with gas like back in the days but they have the modern technology to take care of foreign cars such as BMW and Mercedes.
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July 2021 by Anna L.
Well overdue review. Found a recipe from 2016 when we first moved to Raleigh. I took my BMW there for evaluation and performance software. Was charged 1,090.84. Nothing was visible wrong with my car. Nothing was done! Recipe says labor and parts the only part replacement was the windshield wipers, but blow off during our trip to upstate NY visiting my in laws. In 2018 I took my car to the BMW dealership on Capitol Blvd paid 54.96 I also showed the mechanic the 7 page Autologic Diagnostic and he mentioned bluntly I paid for nothing but windshield wipers. Total rip off!!
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July 2021 by Kelvin d.
Great service! At first look the place seemed a little sketchy but they are really trustworthy! I will bring my bmw here from now on!
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March 2021 by April B.
Went in to inquire about mechanical service and was saying what it had been doing and what I had Repaired.. BILL the owner said "that I was sleeping with to many of my mechanics.. " And also made a jacking off sign with his hands while he was talking trash about the people who had made some hypothesis about what the problem may be He was so uncustomer Service friendly and highly inappropriate and pretentious .. Who talks like this .. then said drop ot off all day and them he could tell me more .. but couldn't give no kind of idea what he would check with any clarity just wanted to talk inappropriately instead
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January 2019 by Robert N.
I have been going here for 10 years and I just have to say that they always put the customer's safety and interests over what they make. They taken care of my cars so well that I've only had to get one major repair and that's between 4 cars cars over 120k miles in them. I only buy used cars that they approved after a pre-purchase inspection which is why I know the cars aren't problems going into the purchase. The staff are always respectful and down to earth. If you choose to wait in the waiting area you may even find them entertaining to talk to. I highly recommend them to everyone.
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October 2018 by Scott G.
John, Bill, Craig, Mike, Ben, Scott, and Art....these guys do a great job. I have had them do anything from an oil changes to replacing the head on my honda. They are the ones I trust with my 1992 mercedes 300d. From the advice to the quality workmanship, they are solid and trustworthy. Customer service is exceptional.
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March 2018 by LeAnne S.
John and Billy (and all the other guys that work here) are friendly and professional. Their work is complete and thorough but if there happens to be a problem after the work is completed, they will fix it. Since these guys own the business themselves, they never try and up sale you on stuff you don't need (like the bigger places do). I have given them my business for almost 10 years now, and I wouldn't think of taking my car anywhere else. Thanks guys!
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January 2018 by Ron Braswell
Good stop grab quick bite to eat, gas up and go.
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September 2017 by Val Shelton
Friendly staff
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August 2017 by Josh Rowland
Convenient to get to off timberlake
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June 2017 by jason collinsworth
Ok service
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May 2017 by Barry Harris
Easy to get in and out. Have the stuff I need when I an on the go.
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March 2017 by Sidd S.
Just moved here about six months ago and took over the maintenance of my girlfriends car. Unfortunately at times the myths are true that a young lady at times gets taken by the "local" garage. These guys are crooks. She had paid them over 1000 to fix a problem with the radiator and cooling system. Over a nine month period a low coolant light has never gone off and every time I return the car to have it checked another mysterious problem shows up and it's another 200-500 to have the light go off. The most recent repair was an under warranty water pump that of course cost almost 300 in labor costs. Surprise! The light was on in a week! Just took it back and this time it's a hose kit with the estimate of over $700! If I could give these guys negative stars I certainly would. I understand the car is an older model but after taking it to the dealer we found that a lot of the repairs were unnecessary and over priced. Please avoid like the plague.
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February 2017 by Jon P.
We will not return here for any service due to the fact that whoever did our most recent oil change, did NOT put an oil filter in our car... at all! We've used eastgate for years for oil changes... No more.
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August 2015 by Christina W.
Craig is the absolute nicest guy ever! I was having some issues with my state inspection and he gave me free advice and helped me all along the way. Thank you so much, Craig! I will definitely be coming back to see you next time I need something for my car.
