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December 2023 by Jill Butler
we moved to Lynchburg in August and left a forwarding address. We had a package ( envelope) that was delivered to our old house in November and was never re directed. We put a tracer on it and followed it. On Dec 1 it was floating around; Greensboro, Roanoke, Forest, Greensboro, Roanoke and finally on Dec.11 it was at Forest out for delivery. It is 7:30 AM and the Post office does not open until 8:30. I want to pick it up at Forest to stop this vicious cycle of delivering to the old address then being sent around the country again. You have our forwarding address, Use it.
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June 2023 by Denise Edwards
I visited this location today to mail a package. The line moved quickly and the associate at the counter was friendly and helpful.
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June 2023 by S. Lewis
5:24 pm and the mail is just arriving. This is totally unacceptable.
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June 2023 by Callie Jett
Janet (older white woman with brown hair) is hostile and rude. Came in to require passports and was incredibly rude from the beginning of introduction. Even though my family and I were fifteen minutes late for our appointment, she refused to even give us needed applications for passports. She became irate and loud when I mentioned that I had all my forms needed (besides the applications) for passports and didn’t offer any help further. She stated I was “yelling at her” (which I was not). Long story short, I had to speak with the manager and make a complaint with him. I wish women such as her would consider appropriate work ethics and social constructs when working with the general public. Seemed like something internal emotionally or mentally was going on with her, even when I kept my cool and patience, there was still constant retaliation from her. I hope she gets the help she needs in order to work cooperatively with the general public.
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May 2023 by Tiffany Edwards
Very friendly and helpful people and even with a long line ahead of me I was in and out quickly
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March 2023 by James R
Popped in to mail a package, wasn't sure what paperwork needed to be completed and was helped by a friendly and patient associate.
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December 2022 by Trina Harrison
Mail a package more than a week ago and package is still sitting in NC according to the tracking app. This is very poor service when you’re paying and being told your package will arrive in a few days. Will never mail anything else by USPS. I will pay a little more if not the same price to send FedEx
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November 2022 by Big Swerve
My experience today was very pleasant compared to the previous visit several weeks ago.. although the environment could be a little bit livelier the (2,) employees working today were very pleasant and efficient... nice job
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October 2022 by Richard
Nice lobby and postal workers are friendly and helpful.
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January 2022 by Habiba Azab
Excellent, timely and friendly service! They found a misplaced package and communicated with me throughout the process to let me know it had been found.
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September 2021 by Jourdin TheDragon
Took them over 2 weeks to return a letter to me that wasn't over specifications for using two stamps to send but then told me I had to pay parcel rate even though it wasn't above the weight or size limit of a standard envelope. I will pay extra money to never send anything from my store USPS ever again.
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July 2021 by Amanda Dyess
I come in quite regularly to do shipping for my business and they are always so polite and welcoming!! I much rather go here than the one in Bedford.
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June 2021 by Gina Vazquez
The woman working this morning was very nice & knowledgeable of products. Not a long wait at all. They are very efficient especially for a Saturday
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April 2021 by ja c court
Even if your standing in your Driveway they won't deliver your packages, and they have held my mail at the post office and returned it without telling me. I use to be a strong supporter of postoffice no more hope they close
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March 2021 by T Broadnax
Lost my package but says it was delivered. It was never delivered I watched the driver deliver 2 packages and the third one was never put anywhere but they keep saying it was delivered atleast Amazon refunded me for the post offices mistake smh.
